The Program Manager serves as the primary operational interface for strategic managed services customers, ensuring service delivery coordination and governance. They are responsible for managing escalations, mitigating risks, and maintaining strong executive relationships across internal and external teams.
The consultant will lead professional services delivery, including infrastructure design, implementation, and knowledge transfer for Microsoft Modern Workplace solutions. They will act as a subject matter expert to guide clients through requirements gathering, proof of concepts, and complex project implementations.
You will advise clients on migrating on-premises applications to the cloud and manage cloud-to-cloud migrations across various platforms. Additionally, you will design hybrid and multi-cloud concepts while supporting business case development and sales activities.
Provide technical support for PC hardware, software, and connectivity issues via phone, email, and chat for corporate clients. Manage user accounts, troubleshoot network problems, and maintain accurate documentation within a ticketing system.
Design and implement integration and automation systems that orchestrate connectors and manage data streams for AI use cases. Develop backend solutions using Python and LangGraph to integrate LLM-driven processes into productive workflows.
Drive profitable sales of technology-based solutions by researching leads and building strong relationships with customers, partners, and vendors. Develop business cases and financial models to position solutions that solve specific business problems for Enterprise and SMB clients.
Acts as the subject matter expert for Cisco Enterprise Agreement consumption, managing asset inventories and alignment between customer environments and Cisco records. Provides proactive insights and reporting to customers and internal teams regarding financial obligations and contract performance.
The Partner Manager develops and manages strategic relationships with technology partners to drive mutual business growth and increase sales opportunities. This role acts as the primary liaison between internal teams and partner organizations to execute joint business plans and accelerate revenue.
Lead professional services engagements focusing on the design, deployment, and optimization of Fortinet network and security solutions for enterprise clients. Collaborate with project management offices to deliver technical documentation, implementation plans, and knowledge transfer.
Collaborate with Account Executives to identify, qualify, and close profitable long-term contracts for Managed Services. Drive sales growth by developing tailored technology solutions and navigating the client's decision-making process.
Accountable for executing and scaling digital operations and service enablement capabilities across Managed Services. The role drives the adoption of automation, observability, and AI-driven operations to improve service delivery efficiency and customer experience.
Develop automation and orchestration solutions for modern network environments and automate recurring operational and deployment processes. Integrate network systems via APIs and support customers in implementing modern automation concepts.
Responsible for designing, developing, and operating the CNI stack (focused on Cilium) for high-performance Kubernetes environments. Collaborates with infrastructure and network teams to ensure a stable, secure, and scalable platform through observability and troubleshooting.
Consult and implement simple and complex network architectures for customers using a wide portfolio of technologies. Support the project planning, design, implementation, and documentation of customer network environments.
Operate and further develop networking within Kubernetes clusters, focusing on the configuration and troubleshooting of CNI solutions. Collaborate with infrastructure and network teams to build scalable cloud and data center solutions.
Design and implement integration projects and scalable API strategies within complex enterprise architectures. Develop AI-supported end-to-end processes and establish best practices for intelligent automation.
Oversees core accounting functions, financial reporting, and tax compliance while leading the finance team. Drives continuous improvement of financial systems and ensures adherence to IFRS and corporate policies.
Provide Tier 1 technical support via phone, email, and chat for PC hardware and software applications. Responsibilities include troubleshooting Microsoft OS and Office products, managing Active Directory passwords, and resolving VPN and remote connectivity issues.
The Principal Architect defines and leads the enterprise data governance and information protection strategy across core IT platforms. They serve as a senior advisor for customer engagements while ensuring governance standards are embedded within existing service offerings.
The Account Executive is responsible for closing profitable sales of technology-based solutions by managing sales activities within assigned accounts or regions. They will build strong business relationships, develop financial models for clients, and execute the full sales cycle from lead generation to contract closure.
The Solution Architect will support the sales organization during the presales phase and develop solutions based on customer requirements, particularly in Oracle and PostgreSQL environments. Responsibilities also include creating technical foundations for offers and conducting workshops on database topics.
