The Enterprise Customer Success Manager will manage key accounts, acting as the primary internal voice for the customer while driving adoption and strategic growth. They are responsible for building executive relationships, leading system configurations, and ensuring high account health through proactive solution delivery.
The Implementation Project Manager owns the end-to-end delivery of customer implementations, managing timelines, risks, and stakeholder coordination from kickoff to go-live. They collaborate cross-functionally with product, solution consulting, and customer success teams to ensure high-quality, predictable project outcomes.
The role focuses on driving top-of-the-funnel growth across the EMEA region by identifying and qualifying new enterprise and mid-market opportunities. You will collaborate closely with Account Executives and Marketing teams to build targeted outreach strategies and maximize conversion rates.
Lead end-to-end implementation engagements for global retail and apparel clients while acting as a strategic advisor. Drive technical discovery, solution architecture, and the integration of AI-driven insights into customer supply chain processes.
Lead the strategy and execution of pipeline generation across digital channels and field marketing events. Build the demand generation function from scratch, integrating AI tools to automate workflows and personalize outreach.
Design, develop, and maintain high-performance backend services using Python and Django while collaborating with cross-functional teams. Lead problem discovery and translate ambiguous business requirements into scalable technical solutions and execution plans.
Act as a technical liaison for enterprise customers to manage IT project milestones, onboarding, and digital transformation initiatives. Responsible for configuring platform components and translating business requirements into technical specifications for engineering teams.
Design end-to-end solution architectures for products and initiatives, focusing on scalability, security, and cost-effectiveness. Lead the integration of AI and GenAI capabilities, including agentic workflows and AI-assisted development tools, into the engineering process.
The role involves serving as a subject matter expert on product safety and quality within consumer goods, providing guidance on integrity, risk mitigation, and compliance best practices across global supply chains. Additionally, the lead will shape the Center of Excellence focus areas and collaborate cross-functionally to integrate safety perspectives into broader sustainability and traceability initiatives.
