Harvey

Technical Account Manager (Weekend)

Harvey · Full Time · 3 days ago

Harvey

🌎 United States 💵 $92000 - $138K per year ⭐ 2-5 yrs exp 💼 Sales

Serve as the primary technical escalation point for strategic enterprise accounts, managing high-severity issues through resolution. Partner with Customer Success and Engineering teams to provide proactive incident management and clear technical communications to senior stakeholders.

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Senior Order to Cash Analyst

Harvey · Full Time · 4 days ago

Harvey

🌎 United States 💵 $87400 - $131K per year ⭐ 5-10 yrs exp 💼 Others

Manage day-to-day billing operations for usage-based and subscription products, ensuring accuracy across multiple systems. Partner with cross-functional teams to automate quote-to-cash workflows and maintain scalable standard operating procedures.

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Senior Compliance Manager

Harvey · Full Time · 12 days ago

Harvey

🌎 United States 💵 $187K - $281K per year ⭐ 10+ yrs exp 💼 Legal

The Senior Compliance Manager will establish and scale end-to-end compliance programs and certifications to support expansion into regulated markets. This includes leading gap assessments, managing third-party assessors, and building a high-impact compliance team.

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Senior Commercial Counsel

Harvey · Full Time · 13 days ago

Harvey

🌎 United States 💵 $210K - $265K per year ⭐ 10+ yrs exp 💼 Legal

Draft, review, and negotiate commercial AI SaaS contracts and technology-related agreements. Provide training and resources to support sales and cross-functional teams to ensure efficient execution of customer agreements.

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Law School Student Ambassador

Harvey · Full Time · 19 days ago

Harvey

🌎 United States ⭐ 0-2 yrs exp 💼 Others

Serve as the on-campus representative for Harvey by hosting workshops and demos to drive student adoption. Build relationships with faculty and student organizations while relaying user feedback to the internal partnerships team.

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GTM Technology Product Owner

Harvey · Full Time · 21 days ago

Harvey

🌎 United States 💵 $164K - $246K per year ⭐ 5-10 yrs exp 💼 Product

Lead the design and execution of AI-powered GTM technology and automations to optimize the post-sales customer lifecycle. Partner with Customer Success and Support Operations to translate business objectives into scalable technical requirements and system governance.

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AI Automation Engineer, Customer Education

Harvey · Full Time · 21 days ago

Harvey

🌎 United States 💵 $123K - $185K per year ⭐ 5-10 yrs exp 💼 Software Development

Build and maintain AI agents and automation pipelines to streamline content creation and publishing for Harvey Academy and the help center. Optimize the learning technology stack and partner with cross-functional teams to implement AI-driven educational innovations.

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Recruiting Operations Manager

Harvey · Full Time · 22 days ago

Harvey

🌎 United States 💵 $131K - $196K per year ⭐ 5-10 yrs exp 💼 Recruitment

The role focuses on managing the recruiting technology stack and designing scalable processes to improve hiring velocity. It involves partnering with Analytics and Finance to drive data-informed decisions and implementing AI-powered automation across recruiting workflows.

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Senior Analyst, Recruiting Operations

Harvey · Full Time · a month ago

Harvey

🌎 United States 💵 $130K - $180K per year ⭐ 5-10 yrs exp 💼 Recruitment

The role focuses on owning and optimizing the ATS (Ashby) and building the analytical infrastructure for recruiting. This includes creating capacity models, designing dashboards, and implementing process improvements to increase hiring efficiency.

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Support Operations Data Analyst

Harvey · Full Time · a month ago

Harvey

🌎 United States 💵 $112K - $168K per year ⭐ 2-5 yrs exp 💼 Software Development

Own the analytics function for User Operations by building dashboards and reports to track north star metrics like cSAT and TTR. Translate support data into actionable narratives and design feedback loops between support signals and Product/Engineering teams.

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People Data Analytics Lead

Harvey · Full Time · a month ago

Harvey

🌎 United States 💵 $180K - $270K per year ⭐ 5-10 yrs exp 💼 Software Development

Establish and lead the people analytics function by building a comprehensive data layer and infrastructure from scratch. Transform workforce data into actionable insights to help leadership understand talent trends and intervene in organizational risks.

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Enterprise Account Executive

Harvey · Full Time · a month ago

Harvey

🌎 Italy ⭐ 5-10 yrs exp 💼 Sales

Lead commercial growth in Italy by identifying opportunities and managing complex sales cycles within the legal and professional services sector. Drive full-funnel sales activity from prospecting to onboarding while building long-term relationships with executive stakeholders.

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Legal Engineer, Product Specialist

Harvey · Full Time · a month ago

Harvey

🌎 Italy ⭐ 2-5 yrs exp 💼 Software Development

The role involves helping legal professionals integrate AI solutions into their daily workflows to drive adoption and utilization. It requires acting as a strategic advisor to law firms and in-house counsel while translating user needs into product feedback.

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Senior Manager, User Operations

Harvey · Full Time · a month ago

Harvey

🌎 United States 💵 $184K - $276K per year ⭐ 5-10 yrs exp 💼 Others

Lead and develop a team of User Operations Managers in the NAMER region to ensure high performance and operational excellence. Partner with Support Operations and cross-functional teams to implement AI-driven tooling and scale operational processes.

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Technical User Operations Specialist

Harvey · Full Time · 2 months ago

Harvey

🌎 United States 💵 $94000 - $126K per year ⭐ 2-5 yrs exp 💼 Others

Serve as the primary point of contact for enterprise customers to resolve technical issues related to AI output, APIs, and authentication. Collaborate with cross-functional teams to troubleshoot complex problems and document feedback for product improvement.

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Support Operations Engineer

Harvey · Full Time · 2 months ago

Harvey

🌎 United States 💵 $88000 - $132K per year ⭐ 2-5 yrs exp 💼 Software Development

The role focuses on building and maintaining enablement content, including onboarding curricula and product training, to support the growth of support specialists. You will translate rapid product releases into digestible learning materials and manage the enablement content library.

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User Operations Manager, US

Harvey · Full Time · 3 months ago

Harvey

🌎 United States 💵 $144K - $216K per year ⭐ 2-5 yrs exp 💼 Others

Lead and coach a high-performing user operations team to ensure exceptional customer support and operational efficiency. Drive process improvements, manage SLAs, and collaborate cross-functionally to resolve customer issues and advocate for product enhancements.

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Enterprise Account Executive

Harvey · Full Time · 5 months ago

Harvey

🌎 Sweden ⭐ 5-10 yrs exp 💼 Sales

The Enterprise Account Executive will drive growth for AI solutions within legal and professional services by managing named accounts through the full sales cycle, from prospecting to onboarding and growth, while achieving revenue targets. This role involves building strong relationships with key decision-makers, conducting product demonstrations, and collaborating cross-functionally to tailor AI solutions to meet client needs.

account-executive prospecting leadership organization

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