The Customer Value Engineer is responsible for conducting technical discovery, mapping integrations, and scoping requirements for dispatch software implementations. This role bridges the gap between sales and implementation by building value narratives and ensuring technical continuity throughout the customer lifecycle.
ESO
10 Remote Job Openings at ESO
The Senior Financial Analyst will build and maintain ARR, GRR, and NRR models to support financial forecasting and strategic pricing decisions. They will also partner cross-functionally with Sales, Product, and Accounting to drive reporting accuracy and operational performance.
The Implementation Specialist manages the end-to-end onboarding process for billing software clients, ensuring successful configuration and product adoption. They act as the central point of contact for customers, coordinating with internal subject matter experts to resolve roadblocks and meet service level agreements.
Design, deploy, and maintain cloud and hybrid network infrastructure, focusing on F5 BIG-IP systems and Web Application Firewalls. Collaborate with security and engineering teams to resolve incidents and proactively improve network performance and security.
Design, deploy, and maintain cloud and hybrid network infrastructure, focusing on F5 BIG-IP systems and Web Application Firewalls. Collaborate with security and engineering teams to resolve incidents and proactively improve network performance and policy.
Lead and motivate a sales team focusing on Hospital, Fire, and EMS business in the West region. Responsibilities include coaching team members on deal strategy, analyzing sales trends, and overseeing recruiting and staffing.
Develop and execute regional field marketing plans and manage end-to-end logistics for industry trade shows and corporate events. Build and optimize a comprehensive webinar program to engage EMS and healthcare professionals and drive pipeline growth.
Lead a team of Security Engineers to ensure products and systems are designed with a priority on security. Collaborate with Product and Technology teams to implement defense in depth, zero trust, and threat modelling across multi-cloud environments.
Lead accounting and financial reporting for European operations, ensuring compliance with local GAAP and US GAAP. Manage statutory audits, tax obligations, and the financial setup for new entity expansions across Europe and Australia.
Manage the sales process for new business acquisition within the Fire/EMS market in the Northeast region. This includes developing sales pipelines, conducting product demonstrations, and leading contract negotiations to meet sales goals.