The Marketing Manager will lead the go-to-market strategy for the new Agentic AI unit, translating complex technical capabilities into compelling value propositions. They will collaborate with product and sales teams to develop launch playbooks, sales enablement materials, and marketing campaigns to drive market adoption.
Manage day-to-day operations of the North America customer support team while serving as a primary escalation point for critical issues. Drive operational excellence by coaching team members, monitoring KPIs, and collaborating with cross-functional departments to ensure service level adherence.
Manage day-to-day operations of the North America customer support team while serving as a product expert and escalation point for critical issues. Drive operational excellence, mentor team members, and collaborate across departments to ensure service level agreements are met.