Dot Compliance

Manage a large book of business using digital strategies to drive customer engagement, retention, and renewals. Develop automated workflows and engaging content to scale customer success and optimize the customer journey.

The Global Vice President of Customer Success will define and execute a global strategy to drive customer adoption, satisfaction, and retention across North America, EMEA, and APAC. This leader will scale high-performing teams, partner with cross-functional departments, and leverage data and AI to ensure customers realize measurable value from the eQMS platform.

The Business Development Representative will generate and qualify leads through outbound prospecting activities like cold calling and email outreach. They will collaborate with Account Executives to hand off qualified opportunities and maintain accurate records in the CRM system.

The Account Executive will be responsible for driving new business by identifying and qualifying leads to build a robust pipeline across SMB and Enterprise accounts. This role involves owning the full sales cycle, from initial discovery through negotiation and closure, while managing territory and accurately forecasting in Salesforce.

As a Senior Customer Success Manager, you will lead enterprise customers through their journey at Dot Compliance, facilitating adoption and ensuring engagement. You will also support Mid-Market customers and collaborate with various teams including services, support, product, and sales.

As a Customer Success Manager, you will lead enterprise customers through their journey at Dot Compliance, facilitating adoption and ensuring engagement. You will collaborate with customers and work closely with services, support, product, and sales teams.