Dot Compliance

Lead the global Customer Success organization across North America, EMEA, and APAC to drive adoption, retention, and growth of the eQMS platform. Partner with cross-functional leadership to refine the customer journey and scale high-performing teams using data and AI.

Lead and scale the international commercial sales organization to meet global ARR targets and expand market share in the Life Sciences sector. Architect scalable sales playbooks for SMB and Mid-Market segments while managing a multi-regional team of sales professionals.

Manage a large book of business using digital strategies to drive customer engagement, retention, and renewals. Develop automated workflows and engaging content to scale customer success and optimize the customer journey.