The Account Executive is responsible for prospecting, qualifying, and executing agreements with new clients in the small to medium enterprise sector. They will build and maintain a sales pipeline while collaborating with internal teams to ensure successful delivery of solutions and customer satisfaction.
The Customer Success Specialist will manage client accounts, identify growth opportunities, and provide consultative product recommendations to drive revenue. They will collaborate cross-functionally to ensure high service standards and maintain detailed documentation of account activities.
You will build and manage a pipeline of strategic enterprise partnerships across North America and Europe to drive growth for Cimpress Open. This involves leading complex sales cycles, negotiating commercial terms, and collaborating with internal teams to design scalable partnership solutions.
You will own the organic acquisition strategy for VistaCreate and Depositphotos, driving results through technical SEO, content strategy, and AI search optimization. You will also lead the SEO team, build scalable systems, and partner cross-functionally to improve product discovery and business impact.
You will own the end-to-end Order Management solution, driving product strategy and roadmaps while collaborating with engineering teams on architecture. Additionally, you will mentor junior product managers and build strong relationships with merchants to anticipate their scaling needs.
The Accounting Manager will oversee consolidated financial reporting, balance sheet analytics, and net working capital budgeting while ensuring adherence to US GAAP. They will also lead complex accounting transactions, manage global internal controls, and drive process automation within the corporate accounting team.
You will lead the generative and agentic evolution of the platform by bridging core machine learning models with advanced LLM reasoning layers. This role involves architecting ML pathways and collaborating with leadership to integrate AI agents into customer experiences.
You will own the 2-3 year product roadmap for Comet manufacturing operations, prioritizing initiatives based on business value and impact. You will collaborate across engineering, design, and physical operations teams to deliver adaptable, zero-code production workflows.
The Pricing and Promotions Lead will design and execute end-to-end pricing strategies for product categories across North America. This role involves leveraging data analytics and AI-driven automation to optimize revenue, margins, and promotional performance while collaborating with cross-functional leadership.
The Category Manager will own end-to-end category execution for marketplace partners, including launch pipelines, forecasting, and performance management. They will drive cross-functional alignment and supervise category KPIs to ensure successful product launches and business growth.
You will own the North America affiliate channel strategy, performance, and profitability while managing budgets and agency partners. Additionally, you will lead a team, drive AI adoption, and design novel experiments to optimize channel growth.
The Finance Manager will design and build pricing programs across B2C and B2B channels while developing financial reporting and operational analytics. They will partner cross-functionally to turn data into actionable business decisions and improve financial processes to support business scaling.
You will architect and lead operational data flows, design real-time data streams, and oversee the scaling of analytical data stores. Additionally, you will mentor a high-performing engineering team while championing data governance and MLOps initiatives.
The Lead Implementation Support Engineer provides technical and operational leadership for the deployment, configuration, and stabilization of manufacturing applications. They serve as the primary escalation point for complex issues and partner with cross-functional teams to translate production requirements into effective technical solutions.
The Accounting Manager will lead end-to-end accounting operations for North American manufacturing entities, ensuring the quality and predictability of financial reporting. They will also drive process maturity through automation and serve as the primary contact for internal and external audits.
The Principal Product Manager will own the end-to-end order management solution, defining the vision and roadmap while collaborating with engineering teams on architecture. They will drive results by using data to optimize system performance and merchant satisfaction while mentoring junior product managers.
The Lead Technical Support Engineer provides technical and operational leadership for the implementation team, overseeing the deployment, configuration, and stabilization of manufacturing applications. They serve as the primary escalation point for complex issues and partner with cross-functional teams to translate production requirements into effective technical solutions.
Provide Level 2 technical support for enterprise manufacturing applications by resolving escalated issues and troubleshooting complex technical problems. Collaborate with Engineering, DevOps, and Operations teams to monitor production environments and contribute to incident response and documentation.
Act as the first point of contact for customers across phone, email, and chat to resolve queries and identify their needs. Guide customers toward the best products and services while providing feedback to improve the customer experience.
Lead the evolution of recommendation systems into generative and agentic experiences using LLMs and real-time intent layers. Partner with leadership to drive the AI research agenda and implement ML-driven bot detection and customer segmentation.
Handle customer inquiries across telephone, chat, and email channels to provide professional solutions. Perform accurate diagnosis of issues and collaborate with cross-functional teams to support the customer experience.
Architect and lead operational data flows and the analytical ecosystem, focusing on real-time data streams and scalable ELT patterns. Mentor a high-performing engineering team while partnering with leadership to translate technical roadmaps into business value.
