Account Executive

About Us & Our Culture

VistaPrint is an award-winning, Remote-First organization that prioritizes growth and inclusivity. Our core Vista Behaviors guide our high-performing team and foster a strong cultural foundation for all employees.

As a global partner to millions of small businesses, VistaPrint provides essential design and marketing solutions. Through VistaCreate, 99designs by Vista, and VistaPrint, we offer a comprehensive suite of digital and physical tools to help businesses build a cohesive brand and achieve long-term success.

Part of the Cimpress family, VistaPrint is deeply committed to Diversity, Equity, and Inclusion. We aim to reflect the diverse dreams of our global customer base by fostering an innovative, respectful, and collaborative environment where every individual can thrive.

We are an Equal Opportunity Employer. We welcome qualified candidates from all backgrounds, regardless of race, color, gender, age, religion, disability, or any other protected status, often exceeding legal requirements to ensure a fair and inclusive hiring process.

We are an Equal Opportunity Employer. We welcome qualified candidates from all backgrounds, regardless of race, color, gender, age, religion, disability, or any other protected status, often exceeding legal requirements to ensure a fair and inclusive hiring process.

Key Role Highlights 

• Prospect, qualify and execute agreements with new clients in the small to medium enterprise space across various industries, utilizing face to face and video conferencing methods.

• Build and maintain a sales pipeline to hit monthly targets.

• Present to and consultatively sell to owners and C-Suite executives, procurement Managers, Office Managers and marketing specialists that purchase print and promotional items on behalf of the organization.

• Provide a smooth transition from first interaction to customer agreement to account handoff to our Account Teams.

• Work with sales leadership, marketing, and product teams and all other relevant internal functions to identify industry trends, execute opportunities and prioritize customer service and feedback. 

• Ensure the timely and successful delivery of our solutions according to partner needs and objectives.

• Clearly communicate the progress of monthly/quarterly initiatives and KPI’s to internal and external stakeholders.

• Effectively handling escalations and difficult conversations independently, leveraging Customer Care team and management if/when necessary to resolve issues.

Ideal Candidate Profile

• Fast-learning and flexible within an ever-evolving start-up environment

• Desire to succeed in a high velocity sales environment with willingness to handle ambiguity.

• A self-starter mindset, with a positive 'can do' attitude, drive and eagerness to bring creative solutions to our partners.

• Highly organised and process orientated. 

• Passionate about delivering the best customer experience. 

• Enthusiastic about collaborating, brainstorming, and thinking creatively for ‘out-of-the-box’ solutions (within a Framework).

• Open to feedback from multiple perspectives and can shift focus when needed.

• Positive and invigorated by working in a fast-paced environment and to deadlines.

• High level of professionalism and dedication.

• Aligned with our Vista behaviours: 

• Obsess over our customer & creators 

• Act like and owner 

• Be bold 

• Be data—driven

• Constructively debate as trusting colleagues 

• Deliver amazing results together 

• Find, grow & support great people and finally 

• Relentlessly learn and improve 

Position Purpose

• The primary role of the Account Executive is to bring new business into the Vista ecosystem. Acquiring, qualifying and transitioning to the Account Implementation Team, this new business will feed to the sales pipeline. As such, this role is pivotal to the success of Vista Corporate Services. With a strong focus on bringing in new business, this role will report to the Sales Manager who you will work with to identify and activate exciting and commercially driven partnerships. This is an exciting opportunity for someone with strong sales skills to be part of a fun, exciting and successful team

• The Account Executive at Vistaprint Corporate is responsible for acquiring, qualifying and building the pipeline of customers for VCS.  Under the direction of the Sales Manager, you will qualify inbound leads and strive to win quality partnerships. This is an exciting opportunity for someone looking to further establish their career in Sales.

Core Responsibilities

• Prospect, qualify and execute agreements with new clients in the small to medium enterprise space across various industries, utilizing face to face and video conferencing methods.

• Build and maintain a sales pipeline to hit monthly targets.

• Present to and consultatively sell to owners and C-Suite executives, procurement Managers, Office Managers and marketing specialists that purchase print and promotional items on behalf of the organization.

• Provide a smooth transition from first interaction to customer agreement to account handoff to our Account Teams.

• Work with sales leadership, marketing, and product teams and all other relevant internal functions to identify industry trends, execute opportunities and prioritize customer service and feedback. 

• Ensure the timely and successful delivery of our solutions according to partner needs and objectives.

• Clearly communicate the progress of monthly/quarterly initiatives and KPI’s to internal and external stakeholders.

• Effectively handling escalations and difficult conversations independently, leveraging Customer Care team and management if/when necessary to resolve issues.

Professional Qualifications & Skills

Experience / Training

• 3-5 years of Business Development and Sales Experience 

• Experience with or knowledge of Salesforce – or any related CRM tool

• Bachelor’s degree or equivalent is preferred. 

• Experience working in an environment with strong commercial targets.

• Experience working in a fast-paced eCommerce environment (desirable).

• Experience working within a print business (desirable)

• Customer facing experience (sales, retail)

Technical Skills

• Proven strong project management skills with the ability to manage multiple simultaneous projects with meticulous attention to detail. 

• Strong problem-solving skills.

• Strong commercial acumen. 

• An understanding of how to deliver profitable partnerships whilst delivering the best outcome for our customers. 

• Understanding of graphic design, pre-press, print & manufacturing processes.

• Excellent verbal and written communication skills, specifically over phone and email

Our Work Model

• Remote-First: Vista operates a fully decentralized remote work culture, allowing employees complete autonomy over their daily schedules.

• On-Demand Spaces: Physical hubs are accessible for structured team collaboration, planning events, and voluntary connection points.