The Director of Product Management will lead and strengthen the product function by defining strategic roadmaps and establishing disciplined product management practices. They will coach a team of three Product Owners while partnering with cross-functional departments to drive the transition from legacy desktop software to a modern web-based platform.
The specialist will manage federal student aid disbursements, R2T4 calculations, and institutional refunds while ensuring full compliance with federal regulations. They will also serve as a primary point of contact for school administrators to resolve operational issues and maintain accurate financial aid records.
The Financial Aid Consultant will provide expert guidance on Title IV compliance, conduct student financial aid file reviews, and assist institutions with verification and R2T4 processes. They will also act as a trusted advisor to help schools navigate complex federal regulations and improve their financial aid operations.
The role focuses on expanding the market presence within the public housing sector by identifying new business opportunities and growing existing client relationships. The executive will lead consultative sales processes, deliver product demonstrations, and support clients through software implementation and adoption.
Provide expert support to educational institutions regarding financial aid software and regulatory compliance. Manage client cases, resolve complex packaging issues, and contribute to internal knowledge base documentation.
