The Virtual Financial Aid Officer will independently manage Title IV financial aid processing for students in clock-hour programs, including verification, packaging, and disbursements. They will also maintain compliance with federal regulations while providing responsive support to schools and students.
The Business Development Representative will research financial institutions to identify new sales opportunities and initiate contact with prospective clients. They will utilize AI-enabled tools to manage campaigns, qualify leads, and connect prospects with the appropriate sales experts.
You will research financial institutions to identify new prospects and initiate meaningful conversations using AI-powered tools. Additionally, you will qualify leads and connect them with sales experts while helping to refine the overall business development playbook.
The Customer Support Specialist will manage a portfolio of clients by providing timely technical support, troubleshooting issues, and guiding users through software features. They will also collaborate with internal teams to document solutions, share findings, and contribute to process improvements.
You will serve as the primary point of contact for a portfolio of clients, managing inquiries and troubleshooting technical issues via phone, chat, and email. Additionally, you will collaborate with internal teams to document solutions, train clients on new features, and contribute to process improvements.
