The Cloud Operations Engineer II is responsible for managing, optimizing, and maintaining cloud compute systems, including cluster provisioning and capacity planning. The role also involves providing escalation support for customer issues and participating in an engineering on-call rotation.
The Platform Architect provides technical leadership to design, implement, and modernize secure networking solutions while acting as the highest point of technical escalation. They are responsible for developing disaster-recovery strategies, maintaining technical documentation, and collaborating with cross-functional teams to ensure service availability and performance.
The Regional Sales Executive will identify, scope, and close new business opportunities for the 11:11 platform across the APAC region. They are responsible for evangelizing company capabilities and fostering the adoption of innovative cloud, connectivity, and security solutions among enterprise clients.
The Senior Manager will lead the global total rewards strategy, including compensation, benefits, and job architecture. They will also manage a team of professionals while advising senior leadership on complex rewards and retention matters.
The Developer, AI Solutions builds, maintains, and improves governed AI agents, workflows, and integrations on enterprise platforms. They are responsible for translating business use cases into technical designs, troubleshooting complex issues, and documenting AI capabilities.
The analyst will administer enterprise AI platforms, manage user access, and provide technical support for platform issues. They are also responsible for onboarding users, creating training documentation, and tracking adoption KPIs to ensure effective and ethical AI usage.
The Senior Network Operations Engineer will provide 24/7 monitoring, advanced technical support, and network design for global infrastructure. Responsibilities include configuring firewalls, managing network expansion, and acting as an escalation point for complex customer issues.
The Senior Customer Success Manager will drive relationships with large customers, guiding them from onboarding through renewal and expansion. They are responsible for understanding customer goals, facilitating training, and coordinating cross-functional teams to maximize business value.
The Security Engineer will support and refine systems for the global Security Operations Center while serving as an escalation point for security incidents. They will also develop detection rules, automation workflows, and lead process improvement initiatives to enhance operational efficiency.
The Regional Sales Executive is responsible for identifying, scoping, and closing new business opportunities within an assigned region. They will evangelize cloud capabilities through webinars and sales engagements while maintaining a deep understanding of the competitive cloud market.
The Solutions Architect will collaborate with sales teams to design technically viable cloud and managed services solutions that meet client business requirements. They will lead customer workshops, deliver professional presentations, and provide expert technical guidance throughout the sales lifecycle.
The Enterprise Account Manager will manage a territory of existing enterprise-level customers in Japan, focusing on renewals, cross-selling, and uncovering new opportunities. They will also handle escalations, conduct product demonstrations, and maintain accurate sales activity records in the CRM system.
The Product Manager will lead cloud financial operations, including billing analysis and vendor commercial coordination for managed public cloud services. They will partner with cross-functional teams to define service scope, improve billing accuracy, and translate complex vendor requirements into scalable product workflows.
The Solutions Architect will collaborate with sales teams to design technically viable managed services and cloud solutions that meet client business requirements. They will lead consultative workshops, prepare detailed solution designs, and act as a brand ambassador for the company's product portfolio.
The Solutions Architect collaborates with sales teams to design technically viable managed services and cloud solutions that meet client business requirements. They lead consultative workshops, prepare detailed solution designs, and act as a brand ambassador for the company's product portfolio.
The Cloud Integrations Engineer is responsible for planning, provisioning, and executing cloud migrations for clients while ensuring optimal performance. They act as a technical escalation point to resolve migration issues and collaborate with internal teams to maintain service standards.
The Manager of Cloud Integrations will lead a technical support team to ensure successful customer migrations across global platforms. They are responsible for establishing best practices, managing ticketing systems, and reporting KPIs to drive service operations improvement.
The Infrastructure Deployment Engineer leads end-to-end hardware deployment projects across global data centers, including rack-and-stack, cabling, and provisioning. They also coordinate cross-functional teams and develop automation scripts to improve deployment efficiency and consistency.
The Analyst will support the administration and optimization of global People Operations processes and HR technology, including HRIS workflows and AI-enabled automation. They will also manage employee data, generate reports, and partner with cross-functional teams to ensure reliable HR support.
The analyst will support the design, administration, and analysis of global compensation and benefits programs. They are responsible for producing data-driven insights, maintaining HR system data, and coordinating annual compensation processes.
The role involves providing dedicated customer-facing support for cloud network systems, including configuration, troubleshooting, and incident management. The engineer will also lead complex network activities, maintain technical documentation, and ensure adherence to service level agreements.
The Solution Architect collaborates with sales teams to design technically viable managed services and cloud solutions that meet client business requirements. They lead consultative workshops, prepare detailed solution designs, and act as a brand ambassador for the company's product portfolio.
The Network Engineer will lead deployment activities for customer onboarding and manage networking configurations including switches, firewalls, and load balancers. They are also responsible for designing network topologies and providing advanced technical support to customers and internal teams.
The Manager, Premier Accounts will lead a team of Enterprise Solution Managers to ensure high-quality service delivery, manage escalations, and maintain strong customer relationships. They are responsible for overseeing lifecycle management, disaster recovery strategies, and driving continuous service improvements across complex technical environments.
