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Coordinate and facilitate new hire, progression, and enhancement training for employees. Develop training materials and assess participant performance while ensuring adherence to company policies and security standards.
The supervisor will manage daily inbound call center operations, ensuring performance metrics are met through consistent agent coaching and performance improvement plans. Additionally, they will act as a point of sale for complex travel arrangements using GDS Sabre and ensure adherence to all company policies.
The Contact Systems Coordinator serves as the primary point of contact for prospective students, managing inbound and outbound calls to support enrollment campaigns. They are responsible for screening inquiries, scheduling appointments, and maintaining accurate student records while adhering to specific performance metrics.
The scheduler is responsible for managing dermatology appointments, triaging incoming calls, and performing patient registration. They must also handle appointment reminders, reschedules, and insurance verification while maintaining high standards of professionalism.
The representative will handle high-volume inbound customer calls to resolve inquiries and complaints while maintaining accurate records. They are responsible for meeting productivity and performance metrics while adhering to company compliance and quality standards.
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The agent is responsible for managing inbound calls and assisting travelers by utilizing multiple systems and tools. They must also handle emails, process requests, and meet service level agreement targets while maintaining high service quality.
The specialist will handle high volumes of inbound and outbound calls to manage, confirm, and reschedule patient appointments across multiple dental practices. They are also responsible for maintaining accurate patient records and providing essential information to patients with professionalism and empathy.
The scheduler is responsible for managing outpatient visits, including scheduling, rescheduling, and registering patients for multiple ambulatory clinics. They must also verify patient information, coordinate with referring physicians, and ensure all necessary medical orders are documented.
The Client Relations Representative manages inbound and outbound calls to assist patients with scheduling, billing, and orthodontic inquiries. They are responsible for maintaining accurate patient records and ensuring a positive, solution-oriented experience across the company's network.
The Pharmacist Consultant evaluates member medication needs and therapy appropriateness while assessing compliance through direct contact with patients and physicians. They also serve as a clinical resource for disease management programs and provide counseling on alternative medication therapies.
The representative will answer inbound calls to schedule and manage non-emergency medical transportation for members. They are responsible for accurately documenting interactions and communicating effectively with transportation providers and healthcare facilities.
The Insurance Filing Specialist is responsible for locating and reporting insurance information through claims analysis and interactions with damagers. Daily tasks include taking inbound calls, updating insurance information in the system, and determining appropriate claim codes.
The Customer Care Representative conducts customer outreach to schedule annual medical visits and resolves member inquiries. They are responsible for documenting interactions accurately while maintaining a professional and empathetic demeanor.
The representative will handle high-volume inbound customer calls to resolve inquiries and complaints while maintaining accurate records. They are responsible for meeting performance metrics and collaborating with team members to ensure high-quality customer service.
The agent is responsible for managing inbound calls and processing travel-related requests while utilizing multiple systems. They must also de-escalate challenging interactions and ensure service level agreement targets are met.
The RN Call Center Nurse provides moderately complex telephonic nursing assessments, evaluations, and advice to patients using established telehealth protocols. They are responsible for documenting patient interactions, managing work queues, and directing patients to appropriate levels of care.
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The Call Center Counselor assesses the needs of individuals experiencing mental health and substance use challenges to coordinate appropriate care and transitions. They actively monitor progress toward individualized goals while collaborating with multidisciplinary teams and community stakeholders.
Handle inbound and outbound customer inquiries and sales calls in a professional and timely manner. Accurately document customer interactions, process claims, and resolve issues while adhering to company policies and scripts.
Handle inbound and outbound customer contacts to resolve inquiries, process claims, and up-sell products. Maintain accurate documentation and escalate complex issues while adhering to company policies and training guidelines.
Handle inbound and outbound customer contacts to resolve inquiries, process claims, and provide information. Perform up-selling of products and services while maintaining accurate documentation in company systems.
Handle inbound and outbound customer service and sales inquiries while maintaining professional communication. Accurately document customer interactions and resolve issues using company systems and knowledge bases.
Handle inbound and outbound customer inquiries and sales calls in a professional and timely manner. Accurately document customer interactions and resolve issues while adhering to company policies and scripts.
Handle inbound and outbound customer contacts in a professional manner to ensure first call resolution. Accurately document customer claims and assist with up-selling products and services.
Handle inbound and outbound customer service and sales inquiries in a professional and timely manner. Accurately document customer information and resolve issues while adhering to company policies and scripts.
Handle inbound and outbound customer contacts in a professional manner to ensure first call resolution. Accurately document customer claims, research information, and up-sell products or services as needed.
We watch for new "call center" jobs and email you the matches. Free. Unsubscribe in one click.
Handle inbound and outbound customer inquiries and sales calls in a professional and timely manner. Accurately document customer information, resolve issues, and escalate complex problems to management as needed.
Handle inbound and outbound customer service and sales contacts in a professional and timely manner. Accurately document customer claims, resolve issues, and provide information while adhering to company policies and scripts.
Handle inbound and outbound customer service and sales inquiries while ensuring first call resolution. Accurately document customer claims and escalate issues to management when necessary.
Handle inbound and outbound customer service and sales inquiries in a professional and timely manner. Accurately document customer claims and resolve issues while adhering to company policies and scripts.
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