The specialist manages the customer care escalations email workflow and works with the customer service manager to ensure all sales team escalations are addressed daily. They must also work exception reports, report potential issues, and escalate problems to the proper pharmacy director, sales team representative, or analytics team.
Remote Jobs & Work From Home Opportunities (202,214)
Team members will assist healthcare providers and patients by phone, addressing questions and coordinating medication refill deliveries. They will also serve as the primary contact for calls and work with insurance companies regarding claim rejections and prior authorizations.
Patient Assistance Program / Financial Advocacy Coordinator
Onco360
·
Full Time
·
11 Weeks Ago
Onco360
The Patient Advocacy Coordinator assists patients and/or families in accessing financial resources for pharmacy co-pays by navigating systems to find suitable assistance through Not for Profit Organizations and Manufacturer Programs. This involves aiding patients with application processes, explaining requirements, and striving for first call resolution.
The Customer Care Specialist manages the customer care escalations email workflow and works with the manager to ensure all sales team escalations are addressed daily. They will also work on address exception reports and escalate issues to the proper pharmacy director, sales team representative, or analytics team.
The role involves assisting healthcare providers and patients via phone by answering questions and coordinating medication refill deliveries. Responsibilities also include communicating with insurance companies regarding claim rejections and prior authorizations, serving as a primary contact for calls.
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Team members will assist healthcare providers and patients via phone by answering questions and coordinating medication refill deliveries. Responsibilities also include communicating with insurance companies regarding claim rejections and prior authorizations, serving as a primary contact for calls.
The Customer Care Specialist manages the customer care escalations email workflow and works with the customer service manager to ensure all sales team escalations are addressed daily. They are also responsible for working exception reports, escalating issues to the proper personnel, and collaborating with other functional areas to resolve customer problems.
Team members will assist healthcare providers and patients by phone, addressing questions and coordinating medication refill deliveries. They will also serve as the primary contact for calls and work with insurance companies regarding claim rejections and prior authorizations.
Patient Assistance Program / Financial Advocacy Coordinator
Onco360
·
Full Time
·
11 Weeks Ago
Onco360
The Patient Advocacy Coordinator is responsible for assisting patients and/or families in accessing financial resources for pharmacy co-pays by navigating systems to find suitable assistance through Not for Profit Organizations and Manufacturer Programs. This involves explaining processes, aiding in application completion, and ensuring first call resolution for securing financial assistance.
The primary responsibility involves developing and managing a designated territory using account management and direct telephone outreach to educate prescribers on Onco360 products and services, acting as a single point of contact for care coordination. This role also includes achieving call expectations, identifying new business relationships, supporting sales escalations, and meticulously documenting customer interactions in the CRM.
The primary responsibility is to develop and manage a designated territory using account management and direct telephone outreach, focusing on educating prescribers about Onco360 products and services. This role acts as a single point of contact, assisting prescribers with referrals and care coordination, often in partnership with an outside sales representative.
The primary responsibility involves developing and managing a designated territory using a balance of account management and direct telephone outreach to educate prescribers on Onco360 products and services. This role acts as a single point of contact, assisting prescribers with referrals and care coordination, often in collaboration with an outside sales representative.
The primary responsibility is to develop and manage a designated territory using account management and direct telephone outreach to educate prescribers on Onco360 products and services, acting as a single point of contact for care coordination. This involves achieving call expectations, identifying new business relationships, supporting sales escalations, and meticulously documenting all customer interactions in the CRM.
The primary responsibility involves developing and managing a designated territory through account management and direct outreach to educate prescribers on Onco360 products and services, acting as a single point of contact for care coordination. This role also requires achieving call expectations, identifying new business relationships, supporting sales initiatives, and meticulously documenting all customer interactions in the CRM.
The primary responsibility is developing and managing a designated territory through account management and direct telephone outreach to educate prescribers on all Onco360 products and services. This role acts as a single point of contact, assisting prescribers with referrals and care coordination, often in partnership with an outside sales representative.
The primary responsibility involves developing and managing a designated territory through account management and direct outreach, focusing on educating prescribers about Onco360 products and services. This role acts as a single point of contact, assisting prescribers with referrals and care coordination, often in partnership with an outside sales representative.
The primary responsibility involves developing and managing a designated territory using account management and direct telephone outreach to educate prescribers on Onco360 products and services. This role acts as a single point of contact, assisting prescribers with referrals and ensuring care coordination requirements are met, often in partnership with an outside sales representative.
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The LDD Program Manager will support the development of new and existing aspects of assigned pharma program operations, leading operational meetings like quarterly business reviews, and developing project goals and execution timelines. This role also involves assisting with the implementation and execution of new programs for existing pharma partners.
The Strategic Account Manager is responsible for managing Onco360’s ultra-narrow network limited distribution strategic partnerships with biopharma partners. Key duties include serving as the primary contact, leading program launches, coordinating cross-functional teams, delivering performance reports, and ensuring billing accuracy and SLA compliance.
The LDD Program Manager will support the development of new and existing aspects of assigned pharma program operations, leading operational meetings like quarterly business reviews, and developing project goals and execution timelines. Responsibilities also include assisting with implementing and executing new programs for existing pharma partners.
The Strategic Account Manager is responsible for managing Onco360’s ultra-narrow network limited distribution strategic partnerships with biopharma partners. Key duties include serving as the primary contact, leading program launches, coordinating teams, delivering reviews, and ensuring billing accuracy.
The LDD Program Manager will support the development of new and existing aspects of assigned pharma program operations, leading operational meetings like quarterly business reviews, and developing project goals and execution timelines. This role also involves assisting with the implementation and execution of new programs for existing pharma partners.
Data and Software Solutions Technical Lead
Craig Technologies
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Full Time
·
11 Weeks Ago
Craig Technologies
The Technical Lead will architect end-to-end systems, evolving prototypes into scalable, secure enterprise applications while driving the strategy and implementation of Generative AI features. Primary functions include acting as an unblocker, providing technical leadership and mentorship, and driving robust DevOps and automation practices.
Field Service Engineer with CT / CV Experience
Avante Health Solutions
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Full Time
·
11 Weeks Ago
Avante Health Solutions
The Field Service Engineer provides frontline support by resolving customer concerns through technical expertise, troubleshooting, repairs, calibrations, and performance verifications of complex diagnostic imaging equipment. This role involves traveling to customer sites within an assigned territory to perform service calls, preventive maintenance, and communicating status updates internally and externally.
Field Service Engineer- CV/ CT
Avante Health Solutions
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Full Time
·
11 Weeks Ago
Avante Health Solutions
The Field Service Engineer provides frontline support by resolving customer concerns through technical expertise, troubleshooting, repairs, calibrations, and performance verifications of complex diagnostic imaging equipment. This role requires timely travel within an assigned territory to perform onsite support, routine Preventive Maintenance, and other duties as directed.
Field Service Engineer with CT / CV Experience
Avante Health Solutions
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Full Time
·
11 Weeks Ago
Avante Health Solutions
The Field Service Engineer provides frontline support by resolving customer concerns through technical expertise, troubleshooting, repairs, calibrations, and performance verifications of complex diagnostic imaging equipment. This role involves traveling to customer sites within an assigned territory to perform service calls, preventive maintenance, and communicate status updates internally and externally.
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The Billing Specialist will be responsible for answering incoming calls to the department and performing follow-up for the collection of various types of insurance claims, including Medicare, Medicaid, Commercial, and self-pay. This follow-up must be done in an accurate and timely manner.
Independent Verification & Validation (IV&V) Consultant
The Greentree Group
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Full Time
·
11 Weeks Ago
The Greentree Group
The consultant will provide objective oversight and advisory support on large, complex state government IT modernization projects by assessing project health, identifying risks, and recommending actionable improvements across the full system development life cycle (SDLC). Key duties include reviewing vendor deliverables, monitoring project activities, collaborating with stakeholders, and contributing to detailed IV&V assessment reports and executive presentations.
Independent Verification & Validation (IV&V) Project Manager
The Greentree Group
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Full Time
·
11 Weeks Ago
The Greentree Group
The Project Manager will provide oversight and support for State government software development efforts, monitoring Scrum teams and evaluating activities related to enterprise software enhancements and maintenance. Key duties include preparing and delivering reports to client leadership, monitoring projects for risks and issues, and conducting deep reviews of vendor deliverables for completeness and correctness.
The Senior Copywriter will participate in brainstorming sessions and develop creative concepts, editorial lines, and content strategies for various clients and sectors. Responsibilities include designing and writing digital campaigns across multiple channels like email, social media, and websites while ensuring brand consistency.
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