Lead and coach a team of Customer Support Specialists to provide a best-in-class experience for Juniper Square customers. Drive the adoption of AI tools and optimize support workflows to improve efficiency and customer outcomes.
Remote Jobs & Work From Home Opportunities (203,004)
Lead the narrative architecture and go-to-market strategy to drive adoption across Acorns and Acorns Early product portfolios. Develop AI-integrated workflows and maintain a centralized library of evergreen content to improve product understanding.
The role focuses on developing product messaging frameworks and executing go-to-market strategies to drive adoption for Acorns and Acorns Early portfolios. It involves maintaining evergreen content libraries and integrating AI tools to improve operational efficiency.
The specialist is responsible for verifying insurance eligibility and obtaining prior authorizations to ensure timely access to care. They coordinate between clinical and billing teams to manage approvals, denials, and benefit documentation.
The Scheduling Specialist is responsible for creating and maintaining daily and weekly therapy schedules across clinics using Excel and Lumary. They must manage real-time changes, optimize staff utilization, and coordinate closely with Clinical Directors to ensure client coverage.
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Registrar Admission Specialist
New Mexico State University
·
Full Time
·
3 Weeks Ago
New Mexico State University
Responsible for the accurate data entry of undergraduate applications and the management of virtual student files from submission to completion. Provides front-line customer service and handles student records, including the issuance of diplomas and transcripts.
Manage a portfolio of existing SaaS clients to ensure high satisfaction, retention, and engagement. Identify growth opportunities through upselling and cross-selling while serving as a trusted advisor for compliance needs.
Build and scale the core infrastructure responsible for sending millions of transactional and marketing emails daily. This includes managing distributed applications, scaling databases, and designing asynchronous pipelines for high-volume message processing.
Manage the end-to-end recruitment process for Engineering and Product roles across North America and Europe. Act as a strategic talent advisor to business leaders to develop workforce plans and improve hiring efficiency using AI.
Maintain and enhance IT infrastructure focusing on identity management, endpoint security, and Tier 3 technical support. Lead the research and deployment of AI-powered workflows and automation pipelines to scale IT operations efficiently.
Design, build, and maintain secure and scalable backend services and APIs for a flexible benefits platform. Collaborate with cross-functional teams to deliver features for members and admins while contributing to engineering standards.
Own the end-to-end hiring process for technical and non-technical roles across all teams. Partner with leadership to refine candidate profiles and implement strategic talent acquisition recommendations.
The Product Manager is responsible for defining product specifications and roadmaps based on market and technological analysis. They oversee the full development lifecycle, from technical coordination across R&D to successful industrialization and delivery.
Senior Platform Engineer - Market Research & Digital Insights
Truelogic
·
Full Time
·
3 Weeks Ago
Truelogic
Lead the design and implementation of large-scale, mission-critical platform systems to enhance reliability, scalability, and developer velocity. Set long-term technical direction for infrastructure and mentor engineers across the organization to uphold high technical standards.
Senior Platform Engineer - Market Research & Digital Insights
Truelogic
·
Full Time
·
3 Weeks Ago
Truelogic
Lead the design and implementation of large-scale, mission-critical platform systems to improve reliability, scalability, and developer velocity. Set the long-term technical direction for infrastructure and mentor engineers across the organization.
Senior Platform Engineer - Market Research & Digital Insights
Truelogic
·
Full Time
·
3 Weeks Ago
Truelogic
Lead the design and implementation of large-scale, mission-critical platform systems to improve reliability, scalability, and developer velocity. Set the long-term technical direction for infrastructure and mentor engineers across the organization.
Senior Platform Engineer- Market Research & Digital Insights
Truelogic
·
Full Time
·
3 Weeks Ago
Truelogic
Lead the design and implementation of large-scale, mission-critical platform systems to improve reliability, scalability, and developer velocity. Set the long-term technical direction for infrastructure and mentor engineers across the organization.
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Senior Platform Engineer - Market Research & Digital Insights
Truelogic
·
Full Time
·
3 Weeks Ago
Truelogic
Lead the design and implementation of large-scale, mission-critical platform systems to improve reliability, scalability, and developer velocity. Set long-term technical direction for infrastructure and mentor engineers across the organization to elevate technical standards.
Lead the design of identity primitives and attribution models to ensure safe and governable autonomous agent behavior. Drive complex technical projects, mentor junior engineers, and collaborate with security teams to implement best practices for customer data.
Senior Vulnerability Resercher - Cybersecurity Company
Truelogic
·
Full Time
·
3 Weeks Ago
Truelogic
Identify and validate real-world security vulnerabilities in web applications and APIs. Translate manual penetration testing techniques into scalable, automated detection and exploitation logic for a cybersecurity platform.
Senior Vulnerability Resercher - Cybersecurity Company
Truelogic
·
Full Time
·
3 Weeks Ago
Truelogic
Identify and validate real-world security vulnerabilities in web applications and APIs. Translate manual penetration testing techniques into scalable, automated detection and exploitation logic for a cybersecurity platform.
Senior Vulnerability Resercher - Cybersecurity Company
Truelogic
·
Full Time
·
3 Weeks Ago
Truelogic
Identify and validate real-world security vulnerabilities in web applications and APIs. Translate manual penetration testing techniques into scalable, automated detection and exploitation logic for the platform.
Senior Vulnerability Resercher - Cybersecurity Company
Truelogic
·
Full Time
·
3 Weeks Ago
Truelogic
Identify and validate real-world security vulnerabilities in web applications and APIs. Translate manual penetration testing techniques into scalable, automated detection and exploitation logic for the platform.
Senior Vulnerability Resercher - Cybersecurity Company
Truelogic
·
Full Time
·
3 Weeks Ago
Truelogic
Identify and validate real-world security vulnerabilities in web applications and APIs. Translate manual penetration testing techniques into scalable, automated detection and exploitation logic for the platform.
Senior Platform Engineer- Market Research & Digital Insights
Truelogic
·
Full Time
·
3 Weeks Ago
Truelogic
Lead the design and implementation of large-scale, mission-critical platform systems to improve reliability, scalability, and developer velocity. Set the long-term technical direction for infrastructure and mentor engineers across the organization.
Own the strategy, architecture, and operational excellence of the data infrastructure, focusing on the data tier end-to-end. Lead major initiatives including zero-downtime migrations, capacity planning, and the maintenance of CDC pipelines to Snowflake.
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Serve as the first line of support for Sages and Vendors to resolve platform issues and answer questions. Collaborate with internal teams to improve support processes and identify recurring customer pain points.
Design and analyze A/B tests and maintain product dashboards to drive growth for the Botan iOS app. Collaborate with marketing and engineering to optimize engagement, retention, and monetization through data-driven insights.
Manage a portfolio of Parchment customer accounts to execute timely renewals and ensure high retention rates. Proactively engage customers to communicate value, negotiate terms, and identify opportunities for account expansion.
Software Engineer - Scala - USA/Canada/UK
Obsidian Systems
·
Full Time
·
3 Weeks Ago
Obsidian Systems
Build and maintain backend services and integration layers for distributed, multi-party applications. Collaborate daily with clients as part of a consulting project team.
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