The Customer Success Engineer will own the technical success of customers from onboarding through long-term usage. This includes setting up technical onboarding, troubleshooting issues, and improving internal workflows.
Remote Customer Success Engineer Jobs (108)
Search = Customer Success Engineer
You will serve as a technical consultant for enterprise clients, ensuring custom integrations and architectural solutions align with their business needs. Additionally, you will perform hands-on engineering tasks, including production environment maintenance, system monitoring, and L2 on-call support.
The Customer Success Engineer will serve as a technical expert to drive platform adoption, optimize customer ROI, and ensure long-term satisfaction. They will lead onboarding, conduct business reviews, and collaborate with internal teams to resolve technical obstacles and influence product development.
The Customer Success Engineer will provide technical guidance and support to customers during API integration and onboarding. They will also act as a liaison between customers and the product team to troubleshoot issues and drive product improvements.
The Customer Success Engineer will serve as a technical expert to drive platform adoption, optimize customer ROI, and ensure seamless technical operations. They will act as a trusted advisor to clients, managing the full customer lifecycle from onboarding to expansion while influencing product development through customer feedback.
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Customer Success Engineer (Machine Identity Management)
Palo Alto Networks
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Full Time
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2 Days Ago
Palo Alto Networks
The Customer Success Engineer will lead complex deployments and provide advanced technical expertise for Certificate Lifecycle Management and PKI solutions. They will act as a strategic advisor to clients, driving product adoption and ensuring operational excellence through training and workshops.
The Principal Customer Success Engineer will lead strategic relationships with major customers, guiding them through data security programs and value realization. This role involves orchestrating cross-functional teams and acting as a trusted advisor to executive stakeholders like CISOs and CIOs.
You will own the end-to-end technical deployment of the Britive platform and serve as the primary technical advisor for your assigned accounts. Your role involves driving product adoption, managing technical escalations, and acting as the voice of the customer to the internal product and engineering teams.
The Customer Success Engineer will serve as a technical expert to drive customer adoption, optimize ROI, and ensure satisfaction through customized use cases. They will also lead ongoing engagements, conduct business reviews, and troubleshoot technical issues to support the client's data security objectives.
Design and implement technical solutions to maximize the value of the Feedzai platform for enterprise customers. Lead technical activities including integrations, performance optimization, and troubleshooting across application and infrastructure layers.
You will serve as a trusted technical advisor, managing the full lifecycle of customer engagements from deployment to training. You will collaborate with internal teams to analyze customer workflows and drive digital transformation strategies for cloud migration.
The Senior Customer Success Engineer serves as a trusted technical advisor, managing a portfolio of strategic accounts to drive product adoption, resilience, and business value. They are responsible for developing success plans, conducting health assessments, and facilitating recovery simulations to ensure customers achieve their desired outcomes.
The Associate Customer Success Engineer will serve as a technical expert to drive customer adoption and maximize the return on investment for the Cyera platform. They will manage ongoing client engagements, troubleshoot technical issues, and advocate for customer needs to influence product development.
The Customer Success Engineer will serve as a technical expert to drive customer adoption, optimize platform utilization, and ensure high return on investment. They will also lead ongoing engagements, resolve technical obstacles, and advocate for customer feedback to influence product development.
The Customer Success Engineer serves as a technical expert to drive platform adoption, optimize customer ROI, and ensure long-term satisfaction. They act as a trusted advisor by designing customized use cases, resolving technical issues, and conducting quarterly business reviews.
The Customer Success Engineer will serve as a technical expert to drive platform adoption, optimize customer ROI, and ensure long-term satisfaction. They will lead onboarding, conduct business reviews, and troubleshoot technical issues while acting as a trusted advisor to clients.
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You will act as the primary technical contact for customers, guiding them through the integration and adoption of SASE security solutions. Additionally, you will serve as a customer advocate to influence product roadmaps and ensure successful implementation and operationalization of security strategies.
Sr Customer Success Engineer (Remote: British Columbia, CAN)
Veeam Software
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Full Time
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1 Week Ago
Veeam Software
The Senior Customer Success Engineer serves as a trusted technical advisor, managing a portfolio of strategic accounts to drive product adoption, resilience, and business outcomes. They are responsible for developing tailored success plans, conducting health assessments, and facilitating recovery simulations to ensure customer value and retention.
Sr Customer Success Engineer - Bilingual French (Remote: Montreal)
Veeam Software
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Full Time
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1 Week Ago
Veeam Software
The Senior Customer Success Engineer serves as a trusted technical advisor for strategic enterprise accounts, managing the full customer lifecycle from activation to renewal. You will develop tailored success plans, conduct health assessments, and drive technical adoption to ensure customers achieve measurable business outcomes.
Staff Customer Success Engineer - Prisma AIRS
Palo Alto Networks
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Full Time
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2 Weeks Ago
Palo Alto Networks
You will serve as a lead technical authority and strategic advisor for high-value global enterprise accounts, architecting scalable security solutions and driving the adoption of Prisma AIRS. Additionally, you will manage executive relationships, oversee technical health metrics, and partner with product teams to influence roadmaps and mitigate operational risks.
Serve as the technical advisor and strategic owner for a portfolio of enterprise accounts, managing the full customer lifecycle from onboarding to expansion. Drive product adoption through technical workshops, architecture guidance, and the development of AI-driven workflows to eliminate recurring tasks.
The role involves partnering with internal customers to ensure successful adoption of DGX Cloud, removing technical blockers, and optimizing workload performance. You will translate complex business and technical requirements into scalable infrastructure recommendations while driving product improvements through customer insights.
(Senior) Technical Cloud Customer Success Engineer (all genders) – 100 % Remote
Iits
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Full Time
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2 Weeks Ago
Iits
Act as the technical point of contact for cloud customers, supporting the implementation and operation of container-based platforms. Responsibilities include technical consulting, troubleshooting, conducting workshops, and creating reference architectures to share best practices.
Act as a technical and strategic partner for customers, owning the entire lifecycle from onboarding to growth. Responsibilities include driving product adoption, managing account health, and performing technical discovery to ensure successful SDK and API integrations.
The role focuses on driving product adoption and resolving complex technical challenges for customers' software security programs. Responsibilities include integrating Veracode products into development toolchains and aligning security solutions with customer business needs.
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The role involves supporting German clients in their daily use of the SaaS platform, maintaining data quality, and optimizing data models. The engineer acts as a strategic partner, liaising between clients and internal technical and product teams to improve services.
Act as a trusted technical advisor to customers, managing the technical relationship from deployment through user training. Collaborate with internal teams to migrate workloads from on-premise to the cloud and provide feedback to improve the ScaleX platform.
Provide technical product expertise and best practice guidance to help customers achieve measurable value from GitLab. Deliver enablement through webinars, labs, and workshops while collaborating with cross-functional teams to support implementation and adoption.
Customer Success Engineer (Shifted Week: Tuesday - Saturday)
Resend
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Full Time
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3 Weeks Ago
Resend
Act as the front-line for customer requests by debugging bugs and shipping scoped fixes. Improve support scalability by refining AI agents, creating guides, and advocating for customer needs to the product team.
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