The role focuses on hunting and prospecting to acquire new SMB accounts with 51-500 employees in India. The executive will manage end-to-end sales activities to provide AI-powered Zoom workplace solutions.
Zoom
46 Remote Job Openings at Zoom
The role involves identifying and qualifying sales opportunities to acquire new healthcare accounts and expand existing ones. It requires engaging C-suite executives to deliver tailored AI-powered communication solutions and driving account growth through strategic upselling.
Develop and maintain high-quality code for Zoom's Enterprise Billing system, focusing on partner and reseller business models. Collaborate with cross-functional teams to design scalable architectural solutions and ensure secure integration with payment gateways.
Develop and maintain Zoom chat and meeting modules using React or Vue while integrating real-time messaging and multimedia features. Lead distributed engineering teams and implement accessible, high-performance web interfaces compliant with WCAG standards.
Develop and execute enablement roadmaps and learning journeys for Zoom Contact Center and Virtual Agent products. Collaborate with sales, product marketing, and GTM teams to build product knowledge and track business impact.
Engage with new leads and existing global strategic accounts to sell Zoom Workplace solutions. Responsibilities include conducting high-level executive conversations, delivering client demos, and managing complex sales cycles to drive productivity and collaboration.
Design and build full-stack Quality Management solutions for Zoom's Contact Center platform. Collaborate across teams to integrate scalable, AI-powered features to improve customer experience and operational efficiency.
Lead cloud telephony sales across the Americas to grow revenue and market share by executing regional sales strategies. Manage and develop a team of segment leaders and specialists while partnering with product and engineering teams to align technical capabilities with customer needs.
The Security Engineer is responsible for the end-to-end security design, review, and validation of products and services. This includes conducting threat modeling, performing cloud infrastructure reviews on AWS, and guiding engineering teams on secure coding practices.
The role involves collaborating with clients to translate business needs into AI-driven use cases and designing conversational experiences. Responsibilities include leading discovery workshops, building AI solutions on the Zoom platform, and guiding customers through implementation and optimization.
Design and deploy production-ready AI agents and voice experiences for strategic customers during proof-of-concept engagements. Bridge the gap between Sales and Engineering by converting pilots into scalable platform capabilities and documented production systems.
Lead global revenue accounting operations, ensuring accuracy and compliance with revenue recognition standards across subscription and consumption models. Drive systems improvements through automation and AI while partnering with cross-functional teams to ensure accounting readiness for new revenue models.
Design and maintain scalable, high-availability VoIP infrastructure and services using cloud and colocation platforms. Build and optimize Kubernetes clusters and CI/CD pipelines to automate deployment workflows.
Drive regional revenue growth in Germany North by executing go-to-market strategies and managing the full sales pipeline. Lead and coach a high-performing sales team while building strategic relationships with key customers and partners.
The role involves designing and enhancing the engineering framework for Zoom's global web presence, focusing on scalable architecture and performance optimization. The individual will collaborate with various teams to ensure the delivery of reliable and impactful web solutions.
Lead the end-to-end product lifecycle for ecommerce platforms, focusing on growth strategy, user acquisition, and monetization. Collaborate with cross-functional teams to optimize conversion rates and maximize revenue per customer through data-informed decisions.
Develop and optimize backend services for real-time agent status management and internationalization solutions for the Contact Center platform. Design and maintain real-time reporting systems and wallboards while ensuring high system performance and scalability.
Design and implement scalable server projects, including messaging and notification platforms, while ensuring system stability and reliability. Monitor performance metrics, resolve system vulnerabilities, and provide technical guidance to team members on distributed computing principles.
Lead a software engineering team to architect and deliver scalable, AI-driven enterprise solutions and cloud-based collaboration tools. Design and optimize high-performance distributed systems and AI-powered features like RAG-based knowledge retrieval.
Design, build, and support carrier-grade voice and messaging services, focusing on SIP trunk architecture and carrier interconnects. Manage relationships with telecom partners and ensure network reliability and compliance in emerging markets.
Lead partner and Zoom sales teams to drive channel sales and foster ecosystems across the METAP region. Responsibilities include spearheading business planning, demand creation, and managing complex partner-led sales engagements.
Deploy production AI agents for strategic customers, moving them from proof-of-concept to live use within 90 days. Partner with Sales, Product, and Engineering to translate field insights into scalable platform capabilities.
Design and develop critical systems including Feature Toggle, Shortlink Service, and the Atlas big data abstraction system. Manage Java components for MySQL connections and refactor report dashboards into standalone services.
Design and develop Zoom's core service Command Center and Meeting Web platform using Java and Spring Boot. Lead the creation of secure, scalable cloud platforms and provide mentorship to junior engineering team members.
Design, develop, and test features for applications and services to ensure they are scalable and extensible. Collaborate with operations teams to maintain application reliability and enhance the Zoom Phone product.
Maintain and generate daily test and release builds using Jenkins and various communication protocols. Implement automated testing solutions and conduct pre- and post-deployment validations across multiple operating systems.
Develop new features for the Zoom web client and optimize audio/video performance using Web Assembly and WebRTC. Maintain the build environment, improve frontend testing automation, and resolve customer tickets.
Design and implement customer-facing software solutions and security features to address spam and account takeover. Optimize service performance using AWS infrastructure and collaborate with cross-functional and offshore teams to deliver scalable cloud-based solutions.
Build and scale global partner success programs and engagement strategies for CCaaS and UCaaS solutions. Drive customer adoption, retention, and expansion by guiding partners through contact center transformation and providing enablement tools.
Architect and implement high-concurrency real-time communication interfaces and analytical dashboards for omnichannel contact center solutions. Develop scalable frontend architectures and establish DevOps protocols including automated CI/CD pipelines.
Implement the SMS chat channel and scheduled call back features for the Zoom Contact Center. Responsible for DB/Architecture design, backend API testing, and troubleshooting production issues.
Design and implement C++ features for the Zoom Mail, Calendar, and Scheduler backend systems using NoSQL databases. Develop resource-efficient services, web server APIs, and collaborate with DevOps for Kubernetes deployment and monitoring.
The Channel Account Manager is responsible for increasing sales revenue by building and maintaining strong relationships with partners in Saudi Arabia. They collaborate on marketing plans, training, and channel programs to drive growth and ensure customer satisfaction.
Implement and develop a Chat application and SDK using C++ with XMPP interface integration. Responsibilities include architecture design, error handling, logging, and performance optimization using Jenkins pipelines and GitLab.
The role involves collaborating with business stakeholders to define requirements and creating functional and technical design documents. Key tasks include implementing subscription and billing capabilities, managing revenue recognition, and supporting end-to-end reconciliation processes.
Lead an agile team in developing, testing, and maintaining high-performance, large-scale distributed Zoom applications using microservices. Collaborate with product and operations teams to ensure high availability, reliability, and a stable cross-cloud platform based on Kubernetes.
Develop native and web-based projects for the Client Innovation Team using a variety of low-level and web languages. Lead the implementation of UI/UX designs and define general guiding principles for software interfaces.
Develop and maintain the RTC-Web Gateway (RWG), focusing on security enhancements, failover optimization, and UDP transport initialization. Lead the development lifecycle, including design, code reviews, and production support for Zoom web client issues.
Define KPIs and success metrics while collaborating with stakeholders to translate business needs into actionable data roadmaps. Lead end-to-end solution delivery, including the design and maintenance of source-of-truth data models and pipelines.
Lead the technical design and implementation of core product backend features while ensuring server stability and robustness. Collaborate with production teams on feature prioritization, risk management, and troubleshooting production issues.
Engineer Zoom's Revenue Intelligence Engine to transform telemetry data into actionable insights for customer growth and retention. This includes building scalable ML systems for lead scoring and churn prediction while collaborating with Product and Data Engineering teams.
The Commercial Account Executive will manage enterprise client relationships and drive sales for Zoom's collaboration platform. They are responsible for identifying customer needs and delivering tailored solutions across various industries.
You will be responsible for building and executing partner-led sales strategies to drive the adoption of Zoom's platform, including Meetings, Phone, and AI-powered solutions. The role involves managing complex channel partnerships and coordinating with stakeholders to expand market reach.
You will serve as a technical advisor for enterprise customers, designing telephony strategies and collaborating with product teams to validate new features. Additionally, you will demonstrate complex UCaaS and CCaaS solutions while troubleshooting network configurations and mentoring team members.
This role involves being the field-facing expert on Zoom Revenue Accelerator (ZRA), combining consultative enterprise selling with AI solution design to help customers operationalize intelligent workflows that drive measurable business outcomes. The specialist engages sales teams when customers require demonstrations of how AI can transform their sales processes.
The role involves guiding enterprise customers through AI-first contact center transformations by designing cloud migration strategies, demonstrating AI automation, and architecting integrated solutions across various platforms. Responsibilities include leading discovery sessions, executive workshops, and technical demonstrations to translate business goals into scalable customer experience architectures.
