Drive the adoption of Zoom Workplace and AI-powered solutions within State and Local Government accounts across Texas. Engage with CIOs and executive directors to lead digital transformation initiatives and manage complex government procurement cycles.
Zoom
38 Remote Job Openings at Zoom
Lead the eCommerce growth strategy and product roadmap to enhance user acquisition, activation, and monetization. Collaborate with cross-functional teams to optimize key flows and maintain core performance metrics like CLTV and churn.
Build cloud-native solutions for order-to-cash and business systems using scalable full-stack applications. Collaborate across product and architecture teams to modernize enterprise applications and accelerate business agility.
The Account Executive is responsible for engaging new and existing midmarket customers to drive value and expand Zoom's Workplace Platform presence. Key tasks include prospecting, managing inbound leads, delivering client demos, and conducting Quarterly Business Reviews with executive leadership.
Create motion-led stories and visual experiences from concept to final delivery to simplify complex product ideas. Collaborate with cross-functional creative teams to evolve and apply the brand's motion and visual design systems.
Execute the full SaaS sales cycle by targeting HR tech prospects and building relationships with Talent Acquisition leaders. Manage the entire process from strategic outreach and discovery to navigating legal reviews and closing deals.
Develop and evaluate machine learning algorithms to improve product performance, quality, and data accuracy. Translate technical specifications into code and apply deep learning to enable computers to visualize and respond to complex situations.
Lead growth across Switzerland by partnering with influential enterprise organizations to modernize their communication and collaboration strategies. Drive new business through proactive prospecting and manage a healthy pipeline using a consultative sales methodology.
Drive successful partner-led implementations and long-term customer retention for Zoom's Customer Experience portfolio. Establish technical standards and best practices to equip strategic partners for autonomous deployment and support of CX solutions.
Own the full sales cycle from prospecting to closing for mid-market accounts to drive revenue growth. Collaborate with cross-functional teams to position employee engagement solutions as strategic partnerships for HR leaders.
Lead Zoom's global service provider strategy by partnering with telecommunications carriers and cloud providers to drive revenue growth. Develop scalable partnership programs and lead complex commercial negotiations while aligning provider requirements with the product roadmap.
Design next-generation communication solutions and conduct technical demonstrations and POCs for Zoom customers. Translate customer business problems into technical solutions and communicate the strategic value of the platform over competitors.
Lead the end-to-end transformation of Zoom's Customer Success operating model and measurement architecture to drive retention and revenue growth. Coordinate cross-functional alignment between Sales, Product, and Finance to scale customer outcomes across the global enterprise base.
The General Manager owns the complete P&L for Zoom Spaces, driving commercial strategy, revenue growth, and AI-driven innovation. This role leads the external narrative for the intelligent office category and manages strategic partnerships with hardware and software ecosystem partners.
Lead the U.S. state and local tax strategy, compliance, and audit defense across all business lines. Partner with Finance, Legal, and Engineering to drive automation and AI-powered improvements for tax obligations.
Design and develop scalable software solutions for audio processing and communication systems. Implement real-time audio algorithms and collaborate with cross-functional teams to integrate these components into existing applications.
The Channel Account Manager is responsible for increasing sales revenue by building and maintaining strong relationships with partners in Saudi Arabia. They collaborate on marketing plans, training, and channel programs to drive growth and ensure customer satisfaction.
Design and implement critical processes for a subscription-based billing system using scalable architectures. Partner with cross-functional teams to build SaaS business models using both closed platforms and cloud-native technologies.
Develop and maintain high-quality code for Zoom's Enterprise Billing system, focusing on partner and reseller business models. Collaborate with cross-functional teams to design scalable architectural solutions and ensure secure integration with payment gateways.
Develop and maintain Zoom chat and meeting modules using React or Vue while integrating real-time messaging and multimedia features. Lead distributed engineering teams and implement accessible, high-performance web interfaces compliant with WCAG standards.
Drive regional revenue growth in Germany North by executing go-to-market strategies and managing the full sales pipeline. Lead and coach a high-performing sales team while building strategic relationships with key customers and partners.
Lead a software engineering team to architect and deliver scalable, AI-driven enterprise solutions and cloud-based collaboration tools. Design and optimize high-performance distributed systems and AI-powered features like RAG-based knowledge retrieval.
Design and implement scalable server projects, including messaging and notification platforms, while ensuring system stability and reliability. Monitor performance metrics, resolve system vulnerabilities, and provide technical guidance to team members on distributed computing principles.
Develop and optimize backend services for real-time agent status management and internationalization solutions for the Contact Center platform. Design and maintain real-time reporting systems and wallboards while ensuring high system performance and scalability.
Lead partner and Zoom sales teams to drive channel sales and foster ecosystems across the METAP region. Responsibilities include spearheading business planning, demand creation, and managing complex partner-led sales engagements.
Design, develop, and test features for applications and services to ensure they are scalable and extensible. Collaborate with operations teams to maintain application reliability and enhance the Zoom Phone product.
Design and develop Zoom's core service Command Center and Meeting Web platform using Java and Spring Boot. Lead the creation of secure, scalable cloud platforms and provide mentorship to junior engineering team members.
Develop new features for the Zoom web client and optimize audio/video performance using Web Assembly and WebRTC. Maintain the build environment, improve frontend testing automation, and resolve customer tickets.
Maintain and generate daily test and release builds using Jenkins and various communication protocols. Implement automated testing solutions and conduct pre- and post-deployment validations across multiple operating systems.
Design and implement customer-facing software solutions and security features to address spam and account takeover. Optimize service performance using AWS infrastructure and collaborate with cross-functional and offshore teams to deliver scalable cloud-based solutions.
Build and scale global partner success programs and engagement strategies for CCaaS and UCaaS solutions. Drive customer adoption, retention, and expansion by guiding partners through contact center transformation and providing enablement tools.
Architect and implement high-concurrency real-time communication interfaces and analytical dashboards for omnichannel contact center solutions. Develop scalable frontend architectures and establish DevOps protocols including automated CI/CD pipelines.
Implement the SMS chat channel and scheduled call back features for the Zoom Contact Center. Responsible for DB/Architecture design, backend API testing, and troubleshooting production issues.
Design and implement C++ features for the Zoom Mail, Calendar, and Scheduler backend systems using NoSQL databases. Develop resource-efficient services, web server APIs, and collaborate with DevOps for Kubernetes deployment and monitoring.
Define KPIs and success metrics while collaborating with stakeholders to translate business needs into actionable data roadmaps. Lead end-to-end solution delivery, including the design and maintenance of source-of-truth data models and pipelines.
Engineer Zoom's Revenue Intelligence Engine to transform telemetry data into actionable insights for customer growth and retention. This includes building scalable ML systems for lead scoring and churn prediction while collaborating with Product and Data Engineering teams.
The Commercial Account Executive will manage enterprise client relationships and drive sales for Zoom's collaboration platform. They are responsible for identifying customer needs and delivering tailored solutions across various industries.
This role involves being the field-facing expert on Zoom Revenue Accelerator (ZRA), combining consultative enterprise selling with AI solution design to help customers operationalize intelligent workflows that drive measurable business outcomes. The specialist engages sales teams when customers require demonstrations of how AI can transform their sales processes.
