The Brand and Community Reputation Manager will lead organic social execution, short-form video content creation, and online reputation management across the company's digital portfolio. This role involves building authentic community engagement, particularly on platforms like Reddit, and collaborating with cross-functional teams to drive brand awareness and inquiries.
The Senior Manager will lead the analytical strategy for Publisher and Contact Center operations to drive revenue growth and process improvements. They will build and mentor a team of analysts while serving as a trusted advisor to executive leadership on data-driven decision-making.
The Sales Development Representative is responsible for identifying and engaging prospective law firms to generate qualified pipeline for the Business Development Executive team. This involves conducting outbound prospecting, performing discovery calls, and managing CRM documentation to ensure a smooth handoff of qualified opportunities.
The Intake Specialist II is responsible for obtaining pertinent information from potential clients and facilitating the electronic execution of legal agreements. They act as a liaison between clients and attorneys while ensuring all documentation is handled with strict confidentiality and professional standards.
Communicate with consumers by phone, chat, and text to understand their needs, address concerns, and connect them with appropriate legal services. Maintain accurate customer records, meet performance and satisfaction targets, and collaborate with the team to support efficient contact center operations.
You will own the end-to-end strategy, budget, and execution for Meta and TikTok campaigns within the legal lead generation sector. This includes hands-on campaign building, creative briefing, performance reporting, and optimizing for downstream lead quality.
