You will serve as the first point of contact for individuals seeking legal assistance by managing inbound and outbound communications via phone, chat, and text. Your role involves understanding consumer needs to guide them toward appropriate legal solutions while meeting performance and quality benchmarks.
Walker Advertising
2 Remote Job Openings at Walker Advertising
Contact Center Agent - Graveyard Shift
Walker Advertising
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Full Time
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17 days ago
Walker Advertising
Act as the first point of contact for individuals seeking legal assistance via phone, chat, and text. Guide consumers toward suitable legal solutions and accurately maintain customer information while meeting performance metrics.