You will guide Latin American hotel clients through the configuration of financial and accounting workflows, including tax setup and ERP integrations. Additionally, you will serve as a subject matter expert to troubleshoot accounting discrepancies and contribute to best-practice documentation.
Facilitate client onboarding, training, and ongoing support while building strong relationships to drive product adoption and retention. Partner with the sales team to define success metrics and resolve customer inquiries across multiple channels.
You will lead a team of Customer Recovery Coaches to manage high-risk accounts and execute proactive retention strategies. This role involves mobilizing cross-functional teams to resolve critical customer friction and driving systemic improvements to prevent churn.
The Sales Manager is responsible for identifying and acquiring new business opportunities within the hospitality sector through proactive outreach and cold calling. They will deliver impactful product demonstrations and build strong relationships to drive the adoption of Cloudbeds' SaaS solutions.
The Sales Director will build and execute a sales strategy targeting independent hotels and groups to drive high-value ARR. They will conduct virtual client presentations, represent the company at industry events, and cultivate strong post-sale relationships to fuel referrals.
You will be responsible for identifying and acquiring new business opportunities within the hospitality sector through proactive outreach and cold calling. Additionally, you will deliver impactful product demonstrations and serve as the primary representative for Cloudbeds in your local market.
Identify and acquire new hospitality clients through territory research, targeted lead lists, proactive outreach, and high-volume cold calling. Demonstrate Cloudbeds’ SaaS solutions, build prospect relationships, represent the company locally, and surface potential partnership opportunities.
The Sales Manager is responsible for identifying and acquiring new business opportunities within the hospitality sector through proactive outreach and cold calling. They will serve as the face of the company in their territory, delivering product demonstrations and building strong relationships with potential clients.
The Sales Manager is responsible for identifying and acquiring new business opportunities within the hospitality sector through proactive outreach and cold-calling. They will also deliver impactful product demonstrations and represent the Cloudbeds brand to potential clients.
The Sales Manager is responsible for identifying and acquiring new business opportunities within the hospitality sector through proactive outreach and cold calling. They will also deliver impactful product demonstrations and represent the Cloudbeds brand to potential clients in their assigned territory.
You will be responsible for identifying and acquiring new business opportunities within the hospitality sector through proactive outreach and cold-calling. Additionally, you will deliver impactful product demonstrations and build strong relationships to drive sales growth in your assigned territory.
The Sales Manager is responsible for identifying and acquiring new business opportunities within the hospitality sector through proactive outreach and cold calling. They will also deliver impactful product demonstrations and build strong relationships to drive sales growth in their assigned territory.
The Sales Manager is responsible for identifying and acquiring new business opportunities within the hospitality sector through proactive outreach and cold-calling. They will deliver impactful product demonstrations and represent the Cloudbeds brand to potential clients in their assigned territory.
The Website Onboarding Specialist will conceptualize and build high-quality hospitality websites while managing project timelines and service delivery. They will act as a primary point of contact for customers, providing consultative support and resolving technical issues to ensure successful website launches.
The Account Manager will manage a portfolio of LATAM customers to drive product engagement, minimize churn, and identify upsell opportunities. They act as the primary point of contact, providing strategic guidance and coordinating with technical teams to resolve customer challenges.
The Onboarding Project Manager will lead complex implementation projects for mid-market customers, managing the lifecycle from sales handoff to successful adoption. They will act as the strategic lead, coordinating cross-functional teams to ensure timely delivery and high customer satisfaction.
You will serve as an advanced point of contact for payment-related issues such as chargebacks, disputes, and reconciliation while proactively supporting hoteliers with onboarding. Additionally, you will act as a product advocate by feeding insights from payment issues back to the product and engineering teams.
You will provide exceptional support to hotel partners by resolving inquiries and troubleshooting issues across multiple communication channels. Additionally, you will contribute to the creation of training materials and gather customer feedback to help shape future software releases.
You will bridge the gap between data services and business intelligence by building, analyzing, and optimizing reports for customers. Additionally, you will troubleshoot data discrepancies and coach hoteliers on interpreting key performance metrics.
The Website Onboarding Specialist will conceptualize and build high-quality hospitality websites while managing project timelines and service delivery. They will also act as a primary point of contact for customers, providing consultative support and resolving technical issues to ensure successful website launches.
The Onboarding Project Manager will lead complex implementation projects for mid-market customers, managing the lifecycle from contract signature to successful adoption. They will act as the strategic lead, coordinating cross-functional teams to ensure seamless transitions and measurable business outcomes.
The Sales Director will build and execute a sales strategy targeting independent hotels and groups to drive high-value ARR growth. They will conduct virtual client presentations, represent the company at industry events, and cultivate strong post-sale relationships to ensure client satisfaction.
The Business Development Representative will identify and qualify hospitality leads while maintaining accurate account data in Salesforce. They will execute outbound prospecting campaigns and book qualified demos for Account Executives.
You will act as a customer advocate by resolving inquiries and troubleshooting issues across multiple channels to ensure a seamless experience. Additionally, you will contribute to the creation of training materials and gather customer feedback to help shape future software releases.
Manage and guide the onboarding experience for mid-market properties, serving as a strategic advisor throughout implementation, training, and adoption. Collaborate with cross-functional teams to ensure customers successfully integrate the Cloudbeds platform into their operational workflows.
Provide exceptional support to hotel partners by resolving inquiries and troubleshooting issues across phone, email, and chat. Create training materials and gather customer feedback to help shape future software releases.
Provide exceptional support to hotel partners by resolving inquiries and troubleshooting issues across phone, email, and chat. Advocate for customers by gathering feedback for software releases and creating training materials to improve software adoption.
The Onboarding Project Manager will lead complex onboarding projects for mid-market customers, guiding them from contract signature through successful adoption. They will act as the strategic lead, coordinating cross-functional teams to ensure seamless implementation and measurable business outcomes.
You will lead a global customer support organization, transforming reactive support into a proactive partnership model. You are responsible for team health, performance metrics like CSAT and resolution times, and the strategic integration of AI into support workflows.
Lead a global customer support organization to transform reactive support into proactive partnership using AI and human empathy. Own key performance metrics including first contact resolution, CSAT, and team health while managing distributed teams across multiple regions.
Manage a portfolio of hospitality clients to drive product engagement, upsell opportunities, and minimize churn. Act as a strategic partner by providing recommendations to optimize product performance and achieve customer success outcomes.
Manage a portfolio of high-value hotel customers in the APAC region to drive retention, upsell opportunities, and strategic growth. Act as a primary advisor by conducting business reviews and providing tailored recommendations to optimize property operations and revenue.
The Sales Manager is responsible for identifying and acquiring new business opportunities within the hospitality sector through proactive outreach and cold-calling. They will also deliver product demonstrations and represent the brand to potential clients to drive sales growth.
The Sales Manager is responsible for identifying and acquiring new business opportunities through proactive outreach and cold-calling. They will also deliver product demonstrations and represent the brand to potential clients within the hospitality industry.
The Sales Manager is responsible for identifying and acquiring new business opportunities within the hospitality sector. This role involves proactive outreach, delivering product demonstrations, and representing the Cloudbeds brand to potential clients.
Lead the acquisition and closing of global and regional hospitality brand agreements and enterprise independent hotel groups. Build and scale a high-performing sales team while serving as the executive face of Cloudbeds at industry events and brand headquarters.
Serve as a strategic HRBP for the Customer Success & Onboarding unit across North America and Canada. Focus on organizational effectiveness, leadership capability, and regional compliance while aligning people strategies with business needs.
Manage full-cycle hiring for Go-To-Market roles across Mexico and the wider LATAM region, focusing on Sales, Customer Growth, and Operations. Partner with hiring managers to build targeted sourcing strategies and maintain clean data within the Greenhouse ATS.
Manage full-cycle hiring for Go-To-Market roles across Mexico and the wider LATAM region, focusing on Sales, Operations, and Enablement. Partner with hiring managers to build targeted sourcing strategies and maintain clean data within the Greenhouse ATS.
Lead and scale the mid-market onboarding function, guiding complex customers from contract signature to successful go-live and adoption. Establish standardized frameworks, metrics, and staffing plans to ensure high deployment quality and long-term customer retention.
Lead and scale the mid-market onboarding function to guide complex customers from contract signature to successful go-live and adoption. Establish standardized frameworks, metrics, and staffing plans to ensure world-class deployment quality and long-term retention.
Manage a customer portfolio valued between $500k and $1M to build strong relationships and ensure success outcomes. Focus on identifying upsell opportunities for ACV expansion and implementing strategies to minimize customer churn.
The Sales Manager is responsible for identifying and acquiring new business opportunities through proactive hunting and outbound strategies. They will deliver product demonstrations and build strong relationships with hospitality prospects to expand the company's market presence.
The Sales Manager is responsible for identifying and acquiring new business opportunities through proactive outreach and cold-calling. They will deliver product demonstrations and build strong relationships with hospitality prospects to expand the company's market presence.
Identify and acquire new business opportunities by hunting for new clients in the hospitality sector. Deliver impactful product demonstrations and build strong relationships to expand Cloudbeds' market presence.
The Sales Manager is responsible for identifying and acquiring new business opportunities through proactive hunting and outbound strategies. They will deliver product demonstrations and build strong relationships with hospitality prospects to expand the company's market presence.
You will guide European hotel clients through the end-to-end configuration of Cloudbeds' financial and accounting systems, including tax setup and ERP integrations. Additionally, you will serve as a subject matter expert to troubleshoot accounting discrepancies and contribute to best-practice documentation for regional workflows.
You will guide Latin American hotel clients through the configuration of financial systems, including chart of accounts mapping, tax setup, and e-invoicing compliance. Additionally, you will troubleshoot accounting discrepancies and support integrations between Cloudbeds and third-party ERP platforms.
The Sales Director will drive high-value Annual Recurring Revenue (ARR) and expand the brand by leveraging an extensive network within the mid-market and Enterprise hotel landscape, focusing on acquiring new clients. This role involves building and executing a strategy to serve independent hotels and groups, delivering on sales forecasts, and conducting exceptional virtual client presentations.
As a Sales Manager, you'll be responsible for identifying and acquiring new business opportunities while building strong relationships with prospects. You'll showcase how Cloudbeds’ SaaS solutions transform the hospitality space, focusing on acquiring new clients.
