The role involves architecting the Syllo Academy, managing the LMS infrastructure, and establishing curriculum design standards. You will produce multimedia training assets and develop certification exams to validate client proficiency on the platform.
Syllo
19 Remote Job Openings at Syllo
Manage the end-to-end training relationship for large enterprise accounts by designing and executing tailored learning programs. Translate usage data into actionable insights and maintain dedicated client portals to drive retention and expansion.
Own the content and delivery of AI workflow training for internal teams and external legal clients. Translate complex AI functionality into practical instructional modules for attorneys, paralegals, and legal ops professionals.
Own and deliver the eDiscovery curriculum for internal teams and external clients. Design scalable training assets and identify adoption gaps to recommend targeted interventions.
Design, build, and maintain backend systems and APIs to support an AI-powered litigation data platform. Collaborate with cross-functional teams to deliver scalable features and improve system performance and reliability.
Design and implement scalable, production-level AI features leveraging Large Language Models while ensuring reliability through guardrails and validation pipelines. Take full ownership of the feature lifecycle from prototyping to deployment, focusing on optimizing latency and cost efficiency.
Lead the new Systems team in owning platforms, frameworks, and architecture while providing technical mentorship to engineers. Design and manage scalable cloud infrastructure and optimize AI data pipelines to enhance platform reliability and performance.
The role involves solving complex front-end architecture problems and developing high-quality features using Vue. The engineer will collaborate cross-functionally to optimize application performance and introduce best practices for code quality.
Lead and mentor a team of 8-10 engineers while improving engineering processes and velocity. Partner with product managers to translate roadmaps into execution plans and define staffing strategies.
Drive pipeline through signal-driven outbound outreach and manage the full sales cycle for assigned Named Accounts. Collaborate with senior leadership to research market signals and refine messaging to improve team conversion rates.
Execute signal-driven outbound outreach to build pipeline for complex enterprise deals and support senior Account Executives. Own the full sales cycle for assigned Named Accounts from initial contact through to closing.
Own key features and initiatives from concept through developer handoff for an AI-powered litigation workspace. Collaborate with the Head of Design, Product, and Engineering teams to ship polished, high-quality user experiences.
Create high-quality visual assets and infographics that translate complex AI and legal concepts into intuitive graphics for a B2B audience. Maintain brand consistency across sales collateral, digital ads, and presentation templates.
Create high-quality external sales and marketing collateral including decks, one-pagers, and social content. Develop internal enablement materials and manage the full content lifecycle from drafting to publishing.
Drive growth for an AI-powered litigation platform by identifying and nurturing new leads at law firms and legal departments. Manage the full sales cycle from qualification and product demonstrations to negotiating agreements and expanding existing accounts.
Lead high-impact technical demonstrations and manage the full lifecycle of Proof of Concepts to prove value to law firms and corporate legal departments. Act as the technical bridge between customers and the product team to align the roadmap with market needs and security requirements.
Own the company's certification programs, including ISO 27001 and SOC 2, and manage vendor security relationships. Collaborate with engineering teams to implement technical controls and represent the security posture during enterprise sales conversations.
Serve as the primary point of contact for client support requests and troubleshoot technical issues on the Syllo platform. Create help content and collaborate with product teams to surface client feedback and improve the software.
Build and manage the operational foundation for the Customer Success team, including the tech stack, processes, and reporting infrastructure. Act as the operational bridge between CS, Sales, Product, and Engineering to ensure efficient cross-functional workflows.
