Lead the design and development of a production-grade AI inference platform to support large language models. Collaborate with cross-functional teams to optimize model serving, infrastructure cost, and system performance.
Syllo
25 Remote Job Openings at Syllo
The Staff Software Engineer will own cloud cost efficiency end-to-end by championing FinOps initiatives and driving cost visibility across the organization. They will also provide technical leadership in designing scalable infrastructure and optimizing data pipelines to remove performance bottlenecks.
The Senior Engineering Manager will mentor and support a team of 8-10 engineers while fostering a culture of ownership and high performance. They will also partner with Product Managers to define roadmaps and improve engineering processes to increase velocity.
The Staff Software Engineer will lead the optimization and architectural evolution of search, indexing, and data scanning infrastructure. They are responsible for designing cost-effective data tiering strategies and ensuring high performance for petabyte-scale data operations.
The Senior UX/UI Designer will audit and simplify complex product workflows while implementing design system rules. They will provide UX guidance and collaborate with cross-functional teams to ensure intuitive user experiences.
Design and lead enterprise-wide change management strategies to help legal clients adopt and scale the Syllo platform. Partner with internal Sales and Training teams to drive measurable adoption and manage stakeholder relationships from end-users to C-suite executives.
The Solutions Architect owns technical credibility during the enterprise sales cycle by running discovery and designing proof-of-concept workflows. They deliver problem-first demonstrations and navigate security and compliance reviews for AmLaw firms and Fortune 500 accounts.
The Director of Value Engineering will build financial and strategic narratives to quantify the ROI and profitability of the Syllo platform for law firms and corporations. This includes conducting deep discovery into client workflows and delivering executive-level business case presentations to C-suite decision-makers.
Own the end-to-end sales enablement function, including onboarding, training curricula, and the creation of playbooks for AEs, BDRs, and SEs. Partner with Sales, Marketing, and Product teams to translate market intelligence into actionable coaching and behavior change for the GTM team.
Lead the account management function to drive net revenue retention and expansion ARR through strategic growth playbooks. Manage executive relationships with AmLaw 200 and Fortune 500 clients while building and coaching a high-performing AM team.
Own the full enterprise sales cycle for large-scale opportunities with AmLaw 200 firms and Fortune 500 legal departments. Manage multi-stakeholder buying committees to close high-value ARR deals and drive post-close account expansion.
Lead and scale a team of six sellers by implementing rigorous value-selling and MEDDPICC disciplines. Own pipeline generation, forecasting, and the evolution of the go-to-market strategy in collaboration with executive leadership.
Manage the technical data operations for litigation cases, including ingestion, processing, and production workflows. Ensure data integrity through systematic quality control and collaborate with product and engineering teams to improve the platform.
Serve as the primary account owner for AmLaw 200 and Fortune 500 clients, managing end-to-end case delivery and litigation workflows. Partner with Sales and Data Services teams to translate platform capabilities into case strategies and resolve technical issues.
Lead the Client Support function by managing a team of specialists and establishing service standards for enterprise legal AI clients. This includes building escalation infrastructure, developing self-service capabilities, and analyzing ticket patterns to drive product improvements.
Lead the content marketing function by developing the editorial strategy, managing the content team, and producing high-authority content for legal professionals. Drive organic pipeline growth and establish category authority through white papers, research reports, and thought leadership programs.
Lead the negotiation of MSAs and NDAs for enterprise customers and build scalable commercial legal playbooks. Manage contract administration and provide legal guidance to the Go-To-Market team regarding IP and data privacy.
Manage the end-to-end training relationship for large enterprise accounts by designing and executing tailored learning programs. Translate usage data into actionable insights and maintain dedicated client portals to drive retention and expansion.
Own the content and delivery of AI workflow training for internal teams and external legal clients. Translate complex AI functionality into practical instructional modules for attorneys, paralegals, and legal ops professionals.
The role involves architecting the Syllo Academy, managing the LMS infrastructure, and establishing curriculum design standards. You will produce multimedia training assets and develop certification exams to validate client proficiency on the platform.
Own and deliver the eDiscovery curriculum for internal teams and external clients. Design scalable training assets and identify adoption gaps to recommend targeted interventions.
Drive growth for an AI-powered litigation platform by identifying and nurturing new leads at law firms and legal departments. Manage the full sales cycle from qualification and product demonstrations to negotiating agreements and expanding existing accounts.
Lead high-impact technical demonstrations and manage the full lifecycle of Proof of Concepts to prove value to law firms and corporate legal departments. Act as the technical bridge between customers and the product team to align the roadmap with market needs and security requirements.
Own the company's certification programs, including ISO 27001 and SOC 2, and manage vendor security relationships. Collaborate with engineering teams to implement technical controls and represent the security posture during enterprise sales conversations.
Serve as the primary point of contact for client support requests and troubleshoot technical issues on the Syllo platform. Create help content and collaborate with product teams to surface client feedback and improve the software.
