The Implementation Specialist acts as the primary control point for field-related service activities, including dispatching technicians and coordinating schedules with clients. They also provide technical assistance, manage hardware configurations, and ensure all incidents are logged in the company's support system.
The Associate Project Manager will support the planning, coordination, and execution of strategic initiatives by working closely with senior leadership. Responsibilities include managing project documentation, facilitating team meetings, and tracking project health metrics across cross-functional departments.
