The Helpdesk Technician II provides remote technical support for client environments, including troubleshooting servers, workstations, and networking equipment. They are responsible for monitoring client systems, managing user authorizations, and escalating complex technical issues as needed.
Secur-Serv
8 Remote Job Openings at Secur-Serv
The role focuses on generating new net business by identifying and targeting mid-market organizations to solve complex IT and cybersecurity challenges. Responsibilities include managing long sales cycles, engaging C-suite stakeholders, and collaborating with technical teams to deliver customized proposals.
Manage the lifecycle of approximately 1,800 Microsoft 365 subscriptions, including ordering, terminating, and co-terming licenses. Perform monthly audits and reconciliations across various cloud services to ensure accurate client billing and compliance.
Provide professional first-level support to LSAT candidates via telephone, email, and chat. Research and resolve candidate concerns while maintaining accurate documentation and meeting quality metrics.
The SMB Account Executive is responsible for generating net new business by identifying and targeting potential clients in the SMB market. They develop tailored IT and cybersecurity solutions to solve customer challenges and manage the sales process from lead to closing.
The Security Engineer is responsible for designing, implementing, and maintaining secure network access solutions, primarily utilizing Palo Alto technologies for the customer's enterprise environment. This role involves close collaboration with various IT teams to optimize performance, troubleshoot issues, and ensure adherence to organizational security standards.
The Senior Strategic Account Executive is responsible for driving revenue growth in the Managed Edge OEM segment by selling white-labeled lifecycle maintenance and managed services, focusing on new logo acquisition and partner expansion. This role involves owning the end-to-end sales cycle for strategic OEM and enterprise opportunities, ensuring accountability for bookings, ACV, and deal quality.
The Security Automation Engineer will assist customers in adopting the Security Operating Platform and support their Incident Response efforts. They will lead technical implementations and create documentation for security playbooks.