Act as the strategic partner and relationship owner for key customers to maximize satisfaction and deliver optimal claims outcomes. Proactively manage account lifecycles, conduct business reviews, and collaborate cross-functionally to drive growth and retention.
Reserv
36 Remote Job Openings at Reserv
The Resolution Specialist will provide high-quality customer service to policyholders and claimants, manage an inventory of claims, and ensure compliance with regulations. They will analyze claims, negotiate settlements, and collaborate with various stakeholders to achieve optimal outcomes.
Lead and support a team of claims adjusters specializing in commercial transportation and courier delivery. Balance management duties with individual claim handling while leveraging technology to improve operational efficiency.
Lead the Commercial Transportation and Courier claims adjusting staff while balancing management and individual contributor duties. Implement best practices for claim intake, investigation, and settlement while providing metrics and reports to clients.
Manage an inventory of commercial transportation bodily injury claims, including triaging critical cases and negotiating settlements. Provide high-quality customer service while ensuring compliance with state regulations and policy provisions.
Lead and support the Commercial Transportation and Courier claims adjusting staff while balancing management and individual contributor duties. Implement best practices for claim intake, investigation, and settlement while leveraging technology to drive operational efficiency.
Lead and support a team of claims adjusters specializing in commercial transportation and courier delivery. Balance management duties with individual claim handling while leveraging technology to drive operational efficiency.
Manage an inventory of commercial transportation physical damage claims, including investigating incidents and negotiating settlements. Coordinate vehicle repairs and ensure compliance with state regulations and policy provisions.
Oversee a team of commercial auto adjusters while balancing individual contributor duties for bodily injury claims. Responsibilities include implementing best practices for claim intake and settlement, as well as reporting metrics and trends to clients.
Lead and oversee the Commercial Auto Claims adjusting staff while balancing management duties with individual claim handling. Drive operational effectiveness by leveraging technology and analytics to improve claims processes and customer experience.
Lead a high-performing claims team managing property, auto, and bodily injury claims while driving operational excellence through technology and analytics. Develop and execute a comprehensive customer experience strategy to ensure seamless and efficient claims journeys.
Manage and resolve litigated bodily injury claims specifically for rideshare auto accidents. Collaborate with defense counsel and internal product teams to drive case performance and improve claims processes.
Manage a team of high-performing claims professionals handling complex, high-exposure commercial ride share claims. Oversee operational effectiveness by leveraging technology and analytics to drive efficiencies and maintain regulatory compliance.
Oversee high-exposure, complex, and litigated rideshare claims from initial investigation through final resolution. Manage litigation strategy, collaborate with defense counsel, and coordinate with stakeholders to resolve coverage issues.
Manage an inventory of transportation claims by coordinating vehicle repairs, establishing reserves, and negotiating settlements with claimants and attorneys. Collaborate with product and engineering teams to improve claims processes and technology.
Manage a high-volume inventory of rideshare-focused auto physical damage claims while providing empathetic and timely resolution for policyholders. Collaborate with product and engineering teams to refine claims processes and ensure compliance with state regulations and policy provisions.
Manage a portfolio of bodily injury claims involving rideshare operations, including both litigated and non-litigated cases. Serve as the primary point of contact for all stakeholders while ensuring timely, fair, and compliant claim resolutions.
The Team Lead will oversee a team of commercial auto adjusters, ensuring best practices in claims handling and providing technical support for complex or escalated claims. They are responsible for driving operational efficiency, mentoring staff, and reporting metrics to clients while maintaining a positive, remote-first team culture.
The Team Lead will oversee adjusting staff for commercial rideshare claims while balancing leadership duties with individual claims handling. They are responsible for coaching, performance reporting, and ensuring best practices in claim intake, investigation, and settlement.
The specialist will manage high-severity commercial auto liability claims, including coverage analysis and litigation oversight. They will also leverage AI-powered tools to enhance claim accuracy and collaborate with various stakeholders to maintain service standards.
The Claims Leader oversees a team of specialists managing high-severity commercial auto liability claims while ensuring technical excellence and operational efficiency. They collaborate with internal and external stakeholders to refine workflows, monitor performance metrics, and provide strategic guidance on complex litigation and coverage issues.
You will manage a team of motor adjusters while overseeing complex claims, ensuring operational effectiveness and high-quality service standards. Additionally, you will analyze claims data to identify trends, implement best practices, and collaborate with internal and external stakeholders to resolve escalated issues.
You will lead a team of claims professionals to manage motor accounts, ensuring operational efficiency and high-quality service standards. Additionally, you will oversee complex caseloads, analyze claims data to identify trends, and implement strategies to mitigate fraud and ensure regulatory compliance.
Manage commercial motor and motor trade claims from cradle to grave, including repair, capture, and third-party damage. Ensure high-quality interactions with stakeholders while adhering to system-driven SLAs and workflows.
You will lead the end-to-end vendor lifecycle, including selection, negotiation, performance monitoring, and compliance management. Additionally, you will collaborate with internal stakeholders to streamline processes and implement automation solutions to enhance vendor engagement.
The adjuster will manage a portfolio of property damage claims, including gathering information, establishing reserves, and coordinating repairs. They will also communicate with involved parties to negotiate settlements and provide input on process improvements.
The Trucking Total Loss Adjuster manages commercial vehicle claims by reviewing damage appraisals, determining total loss status, and coordinating with vendors for salvage and repairs. They are responsible for negotiating settlements, establishing reserves, and ensuring compliance with state regulations and company guidelines.
Manage a team of claims professionals to handle real property and auto damage losses while ensuring operational effectiveness and high quality standards. Monitor claims data to identify trends, implement best practices, and ensure compliance with regulatory and contractual requirements.
Lead and manage a team of claims professionals to handle agriculture and property claims while driving operational efficiency through technology and analytics. Ensure high-quality standards, regulatory compliance, and effective resolution of complex or disputed claims.
Manage property claims end-to-end from first notification through to settlement while maintaining high-quality relationships with stakeholders. Prioritize caseloads and communicate professionally to ensure efficient claims processing within system-driven service standards.
The adjuster will be responsible for managing a caseload of General Liability claims, providing high-quality customer service, explaining policy coverage, and ensuring prompt resolution of customer issues. This includes analyzing coverage, establishing reserves, handling various liability claim types, and negotiating appropriate settlements with involved parties.
Interstate Tractor Trailer Transportation Claims Resolution Specialist: Auto Physical and Property Damage
Reserv
·
Full Time
·
2 months ago
Reserv
The specialist will provide prompt, high-quality customer service by responding to inquiries, initiating investigations, and resolving claims related to transportation physical damage. Responsibilities also include managing a claim inventory, setting reserves, coordinating repairs, recognizing recovery opportunities, and ensuring compliance with regulations.
Transportation Claims Resolution Manager: Auto Physical and Property Damage
Reserv
·
Full Time
·
3 months ago
Reserv
The manager will lead a team of claims professionals handling claims across multiple lines of business, ensuring high-quality standards and compliance with all SLAs. Responsibilities include implementing best practices, monitoring data for improvements, serving as an escalation resource, and managing team performance and development.
The Account Manager will serve as the strategic partner and relationship owner for key customers, focusing on delivering optimal claims outcomes and maximizing customer satisfaction. Responsibilities include developing deep relationships, conducting regular business reviews, advocating for customer needs internally, and owning the overall success and performance of assigned accounts.
The specialist will serve as the initial contact for customers filing new insurance claims and handle inbound calls for existing claim inquiries. They will also support multi-line adjusters by gathering and inputting claim details, managing documentation, and preparing standard correspondence.
The role involves managing an inventory of General Liability and Construction Defect claims, providing prompt and high-quality customer service by educating customers on their claims process, and ensuring compliance with regulations. Responsibilities also include analyzing coverage, establishing reserves, negotiating settlements, and collaborating on process improvements with product and engineering teams.