Execute launch-readiness tasks by gathering information from subject matter experts and creating clear documentation, eLearning, FAQs, and reference guides for Sales, Customer Success, and Implementation teams. Maintain accurate and accessible enablement content, manage updates and deadlines, and coordinate with cross-functional stakeholders to ensure teams receive consistent information.
Serve as the primary contact for providers during onboarding and their first weeks, coordinating logistics, confirming readiness for clinical shifts, and conducting regular check-ins. Collaborate across teams to resolve issues, track cross-training and onboarding progress, analyze provider feedback, and improve processes.
Serve as the clinical subject matter expert for product and project teams, translating clinical requirements into workflow and data specifications and reviewing clinical applications. Develop, test, maintain, and improve clinical data assets, terminology mappings, decision-support logic, and workflows in collaboration with clinical, product, engineering, quality, and training teams.
Set the multi-year cloud platform strategy and lead cloud and infrastructure teams, establishing standards for automation, security, reliability, and disaster recovery. Manage cloud costs and capacity while partnering with Product, Engineering, Security, and Finance to support OpenLoop and its subsidiaries.
You will own the execution engine of the pharmacy supply chain, managing systems configuration, formulary builds, and end-to-end fulfillment operations. You will also partner closely with Product and Engineering teams to replace manual processes with scalable infrastructure while leading a multidisciplinary team.
You will lead full-cycle recruiting for AI/ML and senior engineering roles while partnering with technical hiring managers to define requirements and sourcing strategies. Additionally, you will serve as a mentor to the recruiting team by sharing expertise in assessment, closing, and market insights.
The Senior Manager will lead and coach a team of technical recruiters while personally managing engineering leadership hiring. They will also build and scale recruiting processes, including pipeline development and interviewer training, to support the company's growth.
The Staff Technical Program Manager will lead complex, cross-functional technical initiatives to support company OKRs and strategic priorities. They are responsible for driving Agile delivery, managing dependencies, and translating business vision into actionable technical requirements for engineering teams.
You will set the vision and strategy for a product domain while leading cross-functional teams to deliver measurable business outcomes. You will also drive the development of AI-powered features and mentor other product managers to scale the organization.
Lead the legal execution of M&A and other strategic transactions, advise Corporate Development and senior leaders, and oversee corporate governance and entity management across the organization. Manage and develop the corporate legal team, direct outside counsel, and build scalable processes and playbooks for transactions and post-closing work.
You will own the full-cycle recruiting process for commercial and G&A roles, from initial intake and sourcing to offer negotiation and closing. You will partner with hiring managers to define search strategies, build talent pipelines, and guide them through the interview and decision-making process.
You will own the private equity channel end-to-end, building relationships with sponsors to secure portfolio-wide telehealth mandates. Additionally, you will structure complex agreements and develop a repeatable deployment playbook in collaboration with internal teams.
The Sr. Compensation Partner will manage day-to-day compensation functions, including market benchmarking, job architecture, and annual compensation cycles. They will partner with cross-functional teams to provide data-driven recommendations and ensure compensation decisions are well-modeled and compliant.
Lead and manage multiple concurrent, cross-functional projects from initial planning through delivery and transition. Partner with stakeholders to define project outcomes, manage timelines, and ensure accountability across the organization.
You will own and mature the security of the company's systems, with a specific focus on endpoint and email security controls. You will also partner with SecOps to implement security standards, automate repetitive tasks, and ensure audit readiness for frameworks like HITRUST and SOC 2.
The Sr. People Project Manager will lead end-to-end project management for People Team initiatives, including subsidiary integrations and process automation. They will partner with cross-functional stakeholders to define project scope, manage risks, and ensure measurable outcomes across the organization.
The Senior IT Audit Manager will own the IT controls audit program, assessing and validating IT general controls, cybersecurity, and data privacy across the company's infrastructure. This role involves developing risk-based audit plans, executing control testing, and partnering with leadership to remediate identified gaps.
You will build and deploy production-grade LLM agents, managing their runtime, orchestration, and evaluation processes. Additionally, you will ensure data security and privacy while collaborating with cross-functional teams to integrate AI solutions into healthcare workflows.
You will embed with client engineering teams to build and deploy integrations against OpenLoop's production API while developing reusable SDKs and tooling. You are responsible for turning ambiguous client requirements into defensible technical scopes and ensuring systems are well-instrumented and scalable.
The VP, Clinical will lead and develop clinical operations, manage multidisciplinary healthcare providers, and oversee clinical quality metrics. They are responsible for establishing clinical protocols, optimizing day-to-day operations, and ensuring the delivery of high-quality virtual patient care.
The Lead Project Manager will oversee workplace design and construction projects from concept through occupancy, managing budgets, schedules, and vendor relationships. They are responsible for establishing project delivery processes, ensuring operational readiness, and coordinating cross-functional teams across multiple sites.
The Corporate Counsel will manage subsidiary governance, corporate hygiene, and entity management across the organization. They will also support M&A transactions, financing activities, and serve as the internal expert on corporate structure and regulatory compliance.
You will lead the technical direction for AI agent runtime, orchestration, and evaluation systems while ensuring security and scalability. Additionally, you will mentor engineers and partner with cross-functional teams to integrate AI solutions into clinical and operational workflows.
The Corporate Development Lead will drive the execution of M&A deals, including financial modeling, valuation, and synergy analysis. They will manage the end-to-end deal process, from sourcing and diligence to negotiation support and post-merger integration planning.
The Account Executive will manage the full sales cycle from outbound prospecting and discovery to negotiation and closing. They will collaborate with internal teams to position telehealth solutions effectively while maintaining accurate pipeline data in the CRM.
Manage vulnerability discovery, risk-based prioritization, remediation, verification, and reporting across cloud, container, code, and endpoint environments. Establish asset ownership and recurring external attack surface discovery, drive engineering fixes and automation, oversee web scanning and disclosure intake, and provide security metrics and audit evidence.
The Senior Customer Success Manager will manage a portfolio of mid-market accounts to drive retention, platform adoption, and expansion opportunities. They will act as a strategic partner to stakeholders, conducting business reviews and collaborating across internal teams to ensure customer success and mitigate churn.
You will build and maintain dashboards and reports to analyze the GTM funnel while providing actionable insights to Marketing, Sales, and Customer Success teams. Additionally, you will partner with leadership to support forecasting, planning, and data quality initiatives to drive revenue efficiency.
You will build and maintain dashboards to track GTM funnel performance and provide actionable insights to Marketing, Sales, and Customer Success teams. Additionally, you will partner with leadership to support revenue forecasting, planning, and data-driven decision-making.
The Vendor Relationship Specialist will own the end-to-end pharmacy partner network, including managing relationships, negotiating commercial terms, and ensuring 50-state coverage. They are responsible for building operational standards, qualifying new partners, and balancing network capacity against demand forecasts.
The Order Fulfillment Specialist will own the end-to-end order flow from prescription to delivery, ensuring timely medication arrival for patients. They will diagnose and resolve order exceptions while partnering with Product and Engineering teams to build scalable, automated fulfillment workflows.
The Business Systems Architect will own the end-to-end architecture of the enterprise SaaS stack, including NetSuite, Jira, and Okta. They will design integrations, model data flows, and partner with cross-functional teams to embed AI and automation into business operations.
You will own the end-to-end commission cycle, including calculation, statement issuance, and dispute resolution for the GTM organization. Additionally, you will partner with Finance and Revenue Systems to automate processes, model plan changes, and ensure data integrity across all incentive compensation systems.
The Senior Accountant will manage day-to-day accounting functions including AP, AR, payroll, and general ledger maintenance. They will also assist with monthly close processes, financial analysis, and research into complex accounting treatments like ASC 606 and ASC 842.
The Customer Marketing Manager will design and execute end-to-end marketing campaigns to drive customer expansion, adoption, and retention. They will collaborate with Sales and Customer Success teams to identify growth opportunities and develop educational content for clients.
The Manager, Payer Contracting will own the strategy, negotiation, and ongoing management of the company's payer contracting portfolio. They will collaborate with cross-functional teams to ensure contracts are structured correctly, implemented effectively, and aligned with organizational financial objectives.
The Senior Incident Response Analyst will own the end-to-end incident lifecycle, including detection, triage, containment, and post-incident review. They will also perform forensic investigations and automate repetitive security tasks to improve team efficiency.
The Sr. Staff People Partner will serve as a strategic advisor to revenue and operations leaders, overseeing organizational design, performance management, and workforce planning. They will also manage employee relations, compensation architecture, and data-driven people strategies to support a scaling organization.
The Director of Applications & Business Systems will own the vision, delivery, and continuous improvement of the enterprise software stack. They will lead a team to implement, integrate, and optimize mission-critical applications while ensuring scalability, security, and compliance.
The Senior Implementation Manager will own the hands-on technical implementation of the platform, including configuration, integrations, and data migration for virtual-care clients. They will validate solutions in production, troubleshoot technical issues, and partner with client teams to ensure successful go-live and stabilization.
The Implementation Manager will own the hands-on technical configuration, integration, and validation of the OpenLoop platform for clients. They will translate requirements into technical workflows, execute data migrations, and ensure production-ready stability through rigorous testing and troubleshooting.
You will build and own the S&OP and demand-planning cadence, defining authoritative inputs and ensuring forecast accuracy across the pharmacy network. Additionally, you will lead and develop the planning team while managing inventory optimization, capacity allocation, and cross-functional collaboration.
Manage a portfolio of concurrent customer implementations, ensuring clear ownership, integrated planning, and credible forecasting. Lead strategic account delivery from approved solution through launch, stabilization, and transition to Customer Success.
Define and drive the product strategy for insurance eligibility, benefits verification, and coverage discovery to optimize the revenue cycle. Partner with internal teams and external clients to normalize payer data and ensure scalable, accurate product delivery.
The Lead Program Manager will own the end-to-end strategy, roadmap, and commercial outcomes for the Medical Weight Loss program. They are responsible for aligning cross-functional teams, including Clinical, Product, and Engineering, to ensure operational excellence and clinical integrity.
Lead end-to-end design for complex client-facing products and internal tools while collaborating closely with product managers and engineers. Develop and maintain scalable design systems and utilize AI tools to accelerate research and prototyping workflows.
The Director will own the full lifecycle and expansion of health system partnerships, driving referral growth across multiple service lines. They will also build and lead a Provider Engagement team to manage relationships and execute cross-sell strategies.
The Staff Data Analyst will drive analytics strategy and shape KPI frameworks to support executive decision-making and operational excellence. They will also build scalable data models, mentor team members, and ensure data quality across the organization's telehealth platform.
You will be responsible for building and scaling the employer vertical by generating pipeline and closing complex deals with self-insured employers. This involves developing relationships with benefits brokers and consultants while managing the end-to-end sales cycle across HR, finance, and executive stakeholders.
The Staff Product Manager will own the enterprise application portfolio, setting the roadmap and leading implementations for systems like Salesforce and Amazon Connect. They will drive product discipline, discovery, and measurable outcomes across business applications while managing vendor relationships and integration architecture.
You will serve as the design authority for identity architecture across workforce, customer, and non-human identities, setting standards and reference patterns. You will also lead the implementation of identity security posture management and ensure all access controls meet HIPAA, HITRUST, and SOC 2 requirements.
You will lead the marketing organization across demand generation, product marketing, brand, and design to drive revenue growth. You will also establish metrics-driven operating rhythms and partner with sales leadership to align acquisition motions.
The Revenue Systems Analyst will own the day-to-day administration and configuration of Salesforce and HubSpot to ensure data integrity and efficient revenue team workflows. They will partner with the Director of Revenue Systems & AI to execute the systems roadmap, manage integrations, and provide support to GTM users.
You will own the acquisition channel for influencer and creator partnerships, sourcing and closing deals to drive patient growth for D2C telehealth offerings. Additionally, you will build a repeatable revenue engine by establishing deal templates, economic guardrails, and performance tracking systems.
The Chief Compliance Officer will define and lead the enterprise compliance strategy, overseeing clinical, pharmacy, and privacy-related risk programs. They will also manage regulatory engagement, internal audits, and ensure compliance is embedded into product development and growth initiatives.
Define and drive the product strategy for Patient CRM and Patient 360 to enhance patient engagement and retention. Build the data foundation necessary to power AI-first capabilities such as proactive support and care-journey recommendations.
Own the full sales cycle from prospecting to closing for owner-operated healthcare practices. Build a pipeline through outbound outreach and execute efficient discovery and demo calls to drive high-volume deal closures.
The Enterprise Customer Success Manager is responsible for driving account growth, ensuring client ROI, and mitigating churn through strategic relationship management. They will lead the end-to-end renewal process and synthesize client feedback to influence the product roadmap.
Lead the product organization by owning the roadmap, managing PMs and designers, and overseeing all product lines across cross-functional pods. Partner with engineering leadership to ship scalable healthcare products while directly writing design docs and PRDs.
