Serve as the strategic technical partner for healthcare clients, managing the relationship from post-implementation through renewal. Drive platform adoption and resolve complex technical issues while translating client needs into product feedback.
OpenLoop Health
46 Remote Job Openings at OpenLoop Health
Senior Revenue Enablement Lead, Account Executive
OpenLoop Health
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Full Time
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7 days ago
OpenLoop Health
Act as a strategic partner to Sales Leadership to define a unified sales process and diagnose performance gaps across the AE organization. Design and deliver enablement programs, onboarding journeys, and coaching frameworks to drive revenue impact and pipeline health.
Lead risk assessments and end-to-end business process audits across financial, operational, and compliance areas. Partner with stakeholders to design controls, identify deficiencies, and track remediation plans to mitigate risk.
Act as the strategic architect for the global R&D organization, partnering with the CTO and CISO to design and execute an enterprise-wide roadmap. Lead the transformation of the engineering, product, and data teams by building global hubs and upleveling leadership capabilities.
Revenue Operations Manager, Customer Success
OpenLoop Health
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Full Time
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15 days ago
OpenLoop Health
Design and manage the operational infrastructure for Customer Success, focusing on onboarding workflows, health scoring, and retention processes. Build dashboards and reports to provide visibility into customer health and team efficiency for leadership.
Own and operate the end-to-end AI governance program, including use-case intake, risk scoring, and the AI Governance Council. Establish and manage the data governance program, focusing on data classification, ownership, and the quality of data feeding AI systems.
Senior Revenue Enablement Lead, Customer Success
OpenLoop Health
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Full Time
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18 days ago
OpenLoop Health
Act as a strategic partner to Customer Success leadership to drive consistency, retention, and growth across the post-sale customer journey. Design and own enablement programs, onboarding, and coaching frameworks for CSMs, TAMs, and support teams.
The Director of Revenue Intelligence will own the analytical infrastructure and data governance across GTM systems to create a single source of truth for revenue metrics. This includes designing dashboards, managing CRM data integrity, and building the foundation for AI-assisted forecasting.
Revenue Operations Manager, Sales & Marketing
OpenLoop Health
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Full Time
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18 days ago
OpenLoop Health
The role focuses on owning the operational engine for top-of-funnel growth, specifically managing lead routing, lifecycle management, and the data flow between HubSpot and Salesforce. The manager will partner with Sales and Marketing leaders to optimize pipeline creation workflows and ensure accurate campaign attribution.
Lead the vision and delivery of the enterprise software stack, overseeing the implementation and optimization of mission-critical applications. Manage a high-performing team to ensure systems scale with the business while meeting security and compliance requirements.
Lead the product organization by owning the roadmap, managing PMs and designers, and overseeing all product lines across cross-functional pods. Partner with engineering leadership to ship scalable healthcare products while directly writing design docs and PRDs.
Own the full sales cycle to identify and close deals with companies looking to add clinical revenue lines via telehealth solutions. Build target account lists from scratch and manage a rigorous pipeline within HubSpot to drive recurring revenue.
Build and lead the product-led growth function to optimize the self-serve go-to-market motion from demand generation to client growth. This includes designing growth experiments, building analytics infrastructure, and scaling a team of growth engineers.
The Customer Success Manager serves as the primary point of contact for assigned clients, managing onboarding, implementation, and ongoing support. They are responsible for delivering standardized training and monitoring client engagement to ensure high satisfaction and adoption.
Lead the strategy and rollout of a unified communications platform integrating voice, SMS, email, chat, and AI for patient engagement. Collaborate with cross-functional teams to design automated patient journeys and build no-code configuration tools for internal stakeholders.
Lead the IT Service Management and IT PMO functions to govern how IT delivers work and manages service desk operations. Establish standards for ITIL processes, manage the ITSM platform, and oversee the intake and delivery of IT initiatives within a HIPAA-regulated environment.
Own the end-to-end strategy and roadmap for the TRT/HRT hormone optimization program, balancing clinical rigor with operational efficiency. Align cross-functional teams including Clinical, Product, and Engineering to deliver program goals and report outcomes to the C-suite.
The Lead Program Manager owns the strategy, roadmap, and execution of the RPM, CCM, and RCM programs to drive recurring revenue and scale enrollment. They are accountable for aligning cross-functional teams and reporting outcomes directly to the C-suite.
Own the end-to-end strategy, roadmap, and operational execution of the Peptides program to meet company goals. Align cross-functional teams including Clinical, Product, and Engineering while serving as the executive escalation point for clients.
Lead Programs Manager, Medical Weight Loss
OpenLoop Health
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Full Time
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a month ago
OpenLoop Health
Own the end-to-end strategy, roadmap, and commercial outcomes for the Medical Weight Loss program. Align cross-functional teams including Clinical, Product, and Engineering to ensure clinical integrity and operational success.
The Director of AI Technologies is responsible for building and scaling the organization's enterprise AI capability, including the AI platform and governance. This role involves defining the AI roadmap and delivering high-impact use cases across clinical, operational, and corporate functions.
Lead and manage corporate transactions including M&A, corporate restructurings, and strategic growth initiatives. Oversee subsidiary governance, corporate hygiene, and fundraising diligence while partnering with cross-functional teams to align legal strategy with business priorities.
The Sleep Medicine Physician Lead will diagnose sleep-related conditions via telemedicine and establish evidence-based treatment plans. They will also lead clinical quality initiatives, develop provider standards, and scale the sleep medicine provider network.
Enterprise Applications Engineering Manager
OpenLoop Health
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Full Time
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a month ago
OpenLoop Health
Lead a team of solutions engineers to design and deliver high-impact enterprise applications and integrations. Bridge the gap between Product, Engineering, and Customer Success to translate business needs into technical execution plans.
The Practice Authority Specialist is responsible for establishing, tracking, and submitting collaborative practice agreements (CPA) between healthcare providers. This role ensures compliance with state regulations and serves as a vital link between clinicians, regulatory bodies, and internal stakeholders.
The Manager of Payer Contracting is responsible for negotiating and managing payer contracts and fee schedules to ensure favorable organizational outcomes. This role involves collaborating with RCM and RevOps teams to implement contracts and maintaining expertise in Medicare, Medicaid, and Commercial reimbursement methodologies.
Serve as the primary legal partner for growth and creative teams to ensure DTC healthcare marketing and operations comply with FTC, FDA, and state laws. Develop scalable review workflows and draft specialized agreements for influencers, agencies, and pharmacy partners.
Lead the architecture, administration, and evolution of the GTM tech stack, focusing on Salesforce and HubSpot. Design and implement AI-powered workflows and automation to increase productivity across revenue teams.
Define and drive the multi-year product strategy for OpenLoop's identity, authentication, and authorization layers across workforce, customer, and patient populations. The role involves hands-on technical work with architecture reviews, schemas, and event contracts while ensuring HIPAA compliance.
Drive product strategy for high-impact initiatives by partnering directly with clients to translate their needs into scalable platform capabilities. Act as a trusted advisor to internal engineering and design teams to ensure successful delivery of virtual care solutions.
The Staff Technical Program Manager will lead complex, cross-functional technical initiatives that align with company OKRs and strategic priorities. They are responsible for standardizing project management practices, defining technical requirements, and ensuring predictable execution across engineering and business teams.
Sr. Manager, Pharmacy Procurement & Inventory Operations
OpenLoop Health
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Full Time
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2 months ago
OpenLoop Health
The Senior Manager will lead and centralize procurement and inventory operations across a network of compounding pharmacies. This includes implementing scalable workflows, managing vendor relationships, and overseeing ERP system transitions to ensure operational efficiency and compliance.
Lead end-to-end design for complex client-facing products and internal operational tools. Collaborate closely with product managers and engineers to define problems, iterate on solutions, and maintain scalable design systems.
The Implementation Manager II will lead and manage client implementations within service line care verticals by defining project scope, timelines, and resource requirements. They are responsible for coordinating cross-functional teams, managing stakeholder relationships, and ensuring project deliverables meet quality standards.
You will build and lead the eComm marketing organization from the ground up, owning the strategy, budget, and revenue for all eComm initiatives. This involves managing performance campaigns, lifecycle marketing, and leveraging AI to drive efficiency and growth.
The Director of Sales will build and scale the health system vertical by generating pipeline and closing complex enterprise deals. They will also develop referral-based partnerships and manage cross-functional alignment to ensure successful implementation of virtual care solutions.
You will own the full sales cycle for enterprise customers, from prospecting to closing deals that scale telehealth solutions. Additionally, you will act as a liaison between the market and the product team to influence the R&D roadmap.
The Senior Solutions Engineer will act as the technical liaison, designing and implementing end-to-end solutions for partners to integrate, deploy, and scale the company's telehealth technology. This involves hands-on work across web applications, data flow, APIs, and cloud infrastructure while collaborating with internal teams and external partners.
The manager will be responsible for building and leading the Toronto Engineering Hub, including hiring, mentoring, setting culture, and establishing engineering standards from the ground up. They must also drive product engineering execution by working with stakeholders to deliver high-impact solutions and guide architectural decisions.
The manager will be responsible for building and leading the Toronto Engineering Hub, including hiring, mentoring, setting culture, and establishing engineering standards from the ground up. They must also drive product engineering execution by working with stakeholders to deliver high-impact solutions rapidly while maintaining quality.
The Associate General Counsel will own the entire regulatory landscape for healthcare, pharmacy, and digital health matters, serving as the primary legal authority and developing legal tools to enable compliant product development at speed. This role involves architecting healthcare compliance, leading strategic regulatory engagement, and managing a growing legal function.
This role involves architecting and scaling the provider-facing channel strategy for telehealth solutions, focusing on launching clinical sleep solutions within the dental and DME markets. The Director will own channel performance targets, ensure successful partner practice activation, build and lead a specialized team, and develop operational infrastructure for repeatable revenue growth.
The Senior Paralegal will own the end-to-end e-discovery lifecycle, including researching electronic records and managing data preservation through legal holds across various tech stacks. This role also involves serving as the primary liaison with outside counsel and proactively identifying internal witnesses for litigation support.
Senior Engineers will architect and execute technical integrations for new healthcare partners, customizing the platform to fit unique workflows, and design robust data pipelines to securely ingest clinical data and synchronize it with AI services. They will also configure and optimize voice and messaging channels while collaborating cross-functionally to translate partner needs into technical execution.
This role involves defining and driving the analytics strategy in partnership with executive leadership, shaping long-term KPI frameworks related to patient outcomes and operational scalability. The analyst will also analyze healthcare and telehealth data, support critical regulatory reporting, and develop predictive models.
The Technical Lead will own the architecture and evolution of distributed systems on GCP supporting scheduling, task assignment, and operational workflows, making final technology trade-off decisions across Go, Python, and TypeScript. This role also involves leading the integration of AI/LLMs into these operational workflows while championing operational excellence and contributing code as a player-coach.
