The Revenue Operations Manager will design and execute end-to-end implementation workflows to ensure predictable, scalable client go-lives. This role involves managing system configurations, capacity planning, and cross-functional reporting to optimize the transition from signed contract to revenue generation.
The Director of IT Operations will lead a global team to manage infrastructure, help desk services, and facility management while ensuring 99.5%+ uptime for healthcare SaaS platforms. They will also drive AI-enhanced operational efficiency, oversee security compliance, and manage disaster recovery and business continuity planning.
The role involves building and scaling the health system vertical by generating pipeline, closing complex enterprise deals, and developing strategic referral partnerships. You will also be responsible for creating operational infrastructure, such as playbooks and reporting dashboards, to support long-term revenue growth.
The Senior Incident Response Analyst will own the end-to-end incident lifecycle, including detection, triage, containment, and post-incident review. They will also perform forensic investigations and automate repetitive security tasks to improve team efficiency.
The Senior Director of Procurement will lead company-wide sourcing, vendor management, and spend optimization efforts to support rapid growth. They are responsible for building a centralized procurement function, implementing procurement software, and ensuring compliance with regulatory and legal standards.
The Sr. Staff People Partner will serve as a strategic advisor to revenue and operations leaders, overseeing organizational design, performance management, and workforce planning. They will also manage employee relations, compensation architecture, and data-driven people strategies to support a scaling organization.
The Director of Applications & Business Systems will own the vision, delivery, and continuous improvement of the enterprise software stack. They will lead a team to implement, integrate, and optimize mission-critical applications while ensuring scalability, security, and compliance.
The Senior Implementation Manager will own the hands-on technical implementation of the platform, including configuration, integrations, and data migration for virtual-care clients. They will validate solutions in production, troubleshoot technical issues, and partner with client teams to ensure successful go-live and stabilization.
The Implementation Manager will own the hands-on technical configuration, integration, and validation of the OpenLoop platform for clients. They will translate requirements into technical workflows, execute data migrations, and ensure production-ready stability through rigorous testing and troubleshooting.
You will build and own the S&OP and demand-planning cadence, defining authoritative inputs and ensuring forecast accuracy across the pharmacy network. Additionally, you will lead and develop the planning team while managing inventory optimization, capacity allocation, and cross-functional collaboration.
The Senior Strategic Account Executive will own the full sales cycle, from prospecting to closing, for enterprise-level health partnerships. They will evangelize the platform, lead product demos, and negotiate complex contracts to drive revenue growth.
Manage a portfolio of concurrent customer implementations, ensuring clear ownership, integrated planning, and credible forecasting. Lead strategic account delivery from approved solution through launch, stabilization, and transition to Customer Success.
The Director will build and lead the implementation PMO from the ground up, establishing standardized playbooks, workflows, and reporting structures. They will also personally manage strategic client implementations while hiring and developing a team of Technical Project Managers.
You will own the end-to-end training framework for Patient Services, including curriculum design, delivery models, and performance outcome measurement. You will also manage the training team and collaborate cross-functionally to ensure training content aligns with clinical standards and operational goals.
Define and drive the product strategy for insurance eligibility, benefits verification, and coverage discovery to optimize the revenue cycle. Partner with internal teams and external clients to normalize payer data and ensure scalable, accurate product delivery.
The Lead Program Manager will own the end-to-end strategy, roadmap, and commercial outcomes for the Medical Weight Loss program. They are responsible for aligning cross-functional teams, including Clinical, Product, and Engineering, to ensure operational excellence and clinical integrity.
The Director of Supply Chain Operations will oversee the execution engine of the pharmacy operations, including systems configuration, formulary management, and end-to-end order fulfillment. They will partner closely with Product and Engineering teams to replace manual processes with scalable infrastructure while leading a multidisciplinary team.
Lead end-to-end design for complex client-facing products and internal tools while collaborating closely with product managers and engineers. Develop and maintain scalable design systems and utilize AI tools to accelerate research and prototyping workflows.
The Director will own the full lifecycle and expansion of health system partnerships, driving referral growth across multiple service lines. They will also build and lead a Provider Engagement team to manage relationships and execute cross-sell strategies.
The Director of Customer Success will lead and mentor a team to drive net revenue retention through scaled, digital-first customer success strategies. They will design and optimize customer journeys, health scoring frameworks, and automated engagement models to ensure measurable revenue outcomes.
Manage and develop a team of enrollment specialists to ensure accurate and timely submission of provider enrollment applications across all 50 states. Investigate denial patterns, drive process improvements, and serve as the primary liaison between the enrollment team and internal stakeholders.
You will own the creative function by designing high-converting digital experiences and landing pages across multiple brands. You will also act as the primary creative point of contact, directing external agency partners and using performance data to iterate on marketing campaigns.
The Director of Patient Services Operations will oversee the end-to-end operational backbone, including training, billing, and workforce management. They are responsible for designing the future-state operating model, managing BPO vendor performance, and leading cross-functional teams to improve patient outcomes.
The Staff Data Analyst will drive analytics strategy and shape KPI frameworks to support executive decision-making and operational excellence. They will also build scalable data models, mentor team members, and ensure data quality across the organization's telehealth platform.
The Sr. Staff Security Engineer will serve as the primary technical authority for security architecture, defining standards and reference designs across cloud and corporate systems. They will lead threat modeling initiatives, conduct architecture reviews, and partner with engineering leadership to ensure secure-by-default virtual care delivery.
You will be responsible for building and scaling the employer vertical by generating pipeline and closing complex deals with self-insured employers. This involves developing relationships with benefits brokers and consultants while managing the end-to-end sales cycle across HR, finance, and executive stakeholders.
The Staff Product Manager will own the enterprise application portfolio, setting the roadmap and leading implementations for systems like Salesforce and Amazon Connect. They will drive product discipline, discovery, and measurable outcomes across business applications while managing vendor relationships and integration architecture.
The Strategic Customer Success Manager will own high-value enterprise relationships, driving retention, expansion, and long-term partnership success. They will also architect the organization's customer success playbooks, standards, and operating models to ensure scalable value realization.
You will serve as the design authority for identity architecture across workforce, customer, and non-human identities, setting standards and reference patterns. You will also lead the implementation of identity security posture management and ensure all access controls meet HIPAA, HITRUST, and SOC 2 requirements.
You will lead the marketing organization across demand generation, product marketing, brand, and design to drive revenue growth. You will also establish metrics-driven operating rhythms and partner with sales leadership to align acquisition motions.
The Senior Executive Recruiter will lead research and early outreach for senior and executive-level searches while partnering with the recruiting team. The role involves mapping talent, managing pipelines in Ashby, and providing market insights to refine sourcing strategies.
You will build the company's first employer brand and recruitment marketing function from the ground up by creating candidate-facing content and campaigns. Additionally, you will manage funnel reporting to optimize conversion and partner with stakeholders to define the employee value proposition.
The Revenue Systems Analyst will own the day-to-day administration and configuration of Salesforce and HubSpot to ensure data integrity and efficient revenue team workflows. They will partner with the Director of Revenue Systems & AI to execute the systems roadmap, manage integrations, and provide support to GTM users.
The Financial Systems Administrator will manage and maintain the NetSuite ecosystem, ensuring accurate financial data across all integrated platforms. They will also partner with cross-functional teams to support reporting needs, system integrations, and month-end close processes.
You will own the acquisition channel for influencer and creator partnerships, sourcing and closing deals to drive patient growth for D2C telehealth offerings. Additionally, you will build a repeatable revenue engine by establishing deal templates, economic guardrails, and performance tracking systems.
The Chief Compliance Officer will define and lead the enterprise compliance strategy, overseeing clinical, pharmacy, and privacy-related risk programs. They will also manage regulatory engagement, internal audits, and ensure compliance is embedded into product development and growth initiatives.
Define and drive the product strategy for Patient CRM and Patient 360 to enhance patient engagement and retention. Build the data foundation necessary to power AI-first capabilities such as proactive support and care-journey recommendations.
Serve as the clinical subject matter expert to design and maintain clinical data sets that power decision support and workflows. Translate clinical requirements into technical specifications and collaborate with product and engineering teams to ensure safe, data-driven features.
Own the full sales cycle from prospecting to closing for owner-operated healthcare practices. Build a pipeline through outbound outreach and execute efficient discovery and demo calls to drive high-volume deal closures.
The VP of Marketing, eComm will build and lead the e-commerce marketing organization from the ground up, owning the strategy, budget, and revenue. Key duties include managing multi-channel campaigns, optimizing the customer journey, and integrating AI into marketing operations.
The Enterprise Customer Success Manager is responsible for driving account growth, ensuring client ROI, and mitigating churn through strategic relationship management. They will lead the end-to-end renewal process and synthesize client feedback to influence the product roadmap.
Lead risk assessments and end-to-end business process audits across financial, operational, and compliance areas. Partner with stakeholders to design controls, identify deficiencies, and track remediation plans to mitigate risk.
Lead the product organization by owning the roadmap, managing PMs and designers, and overseeing all product lines across cross-functional pods. Partner with engineering leadership to ship scalable healthcare products while directly writing design docs and PRDs.
The Customer Success Manager serves as the primary point of contact for assigned clients, managing onboarding, implementation, and ongoing support. They are responsible for delivering standardized training and monitoring client engagement to ensure high satisfaction and adoption.
Own the end-to-end strategy and roadmap for the TRT/HRT hormone optimization program, balancing clinical rigor with operational efficiency. Align cross-functional teams including Clinical, Product, and Engineering to deliver program goals and report outcomes to the C-suite.
The Director of AI Technologies is responsible for building and scaling the organization's enterprise AI capability, including the AI platform and governance. This role involves defining the AI roadmap and delivering high-impact use cases across clinical, operational, and corporate functions.
Lead a team of solutions engineers to design and deliver high-impact enterprise applications and integrations. Bridge the gap between Product, Engineering, and Customer Success to translate business needs into technical execution plans.
You will own the full sales cycle for enterprise customers, from prospecting to closing deals that scale telehealth solutions. Additionally, you will act as a liaison between the market and the product team to influence the R&D roadmap.
The Senior Solutions Engineer will act as the technical liaison, designing and implementing end-to-end solutions for partners to integrate, deploy, and scale the company's telehealth technology. This involves hands-on work across web applications, data flow, APIs, and cloud infrastructure while collaborating with internal teams and external partners.
