The Product Discovery Manager leads customer and market discovery activities to identify, evaluate, and validate product opportunities. This role synthesizes evidence into actionable recommendations and partners with cross-functional teams to ensure product decisions are grounded in customer needs.
The Venture Growth Manager develops and executes strategies to drive customer acquisition, revenue growth, and market adoption for new products. This role leads cross-functional initiatives across marketing, sales, and product teams while utilizing data to identify scalable growth opportunities.
The Account Executive manages relationships with a designated group of FACTS customers to ensure high levels of retention, product usage, and satisfaction. They collaborate with internal departments to develop success strategies, resolve client issues, and identify opportunities for revenue growth.
The Account Executive is responsible for closing new employer and network deals onto the BenefitEd payroll deduction platform. They manage the full sales cycle from prospecting and demonstrations to contract negotiation and handoff to implementation.
The Customer Success Manager owns the client lifecycle, ensuring measurable outcomes from the company's SaaS platform and consulting services. They act as a trusted advisor to drive compliance, security posture improvement, and long-term client retention.
The Senior Account Manager is responsible for end-to-end implementation and account management for Scholarship Granting Organizations using the Grant & Aid solution. This role involves providing consultative support, managing client relationships, and ensuring operational excellence through proactive outreach and process documentation.
The SDET will collaborate with the QA Architect to develop and maintain automated testing frameworks for cloud-based solutions. They will also contribute to CI/CD pipelines and work with development teams to ensure high-quality, testable code.
The GTM Launch Manager is responsible for designing and executing integrated go-to-market strategies for new products and initiatives. This role involves coordinating cross-functional teams to ensure successful market readiness, stakeholder alignment, and effective demand generation.
The Data Engineer designs and maintains data pipelines, classification, and governance frameworks to support GenAI solutions on the Gemini Enterprise Agent Platform. This role collaborates with cross-functional teams to ensure data is structured, secure, and compliant with regulations like FERPA.
The Forward Deployed Engineer acts as the primary technical bridge between the GenAI delivery team and institutional clients, scoping solutions and managing the delivery backlog. They are responsible for translating complex institutional requirements into actionable technical tasks while ensuring compliance and risk management.
The DevSecOps Engineer is responsible for provisioning, configuring, and monitoring infrastructure resources within the Azure cloud environment. They will manage release processes, maintain CI/CD pipelines, and ensure the availability and security of development, QA, and production environments.
