The Senior Learning Consultant will provide expert guidance on Instructure products to help institutions achieve their pedagogical and organizational goals. They will manage projects, facilitate change leadership, and develop customized resources to drive product adoption and learner engagement.
The Director of Customer Success will build and lead the NORAM scaled Customer Success team while architecting a global strategy for scaled and digital customer engagement. This role involves leveraging AI and automation to optimize the customer journey, managing 1:many outreach, and driving retention and growth across a large global customer base.
The Corporate Accounting Manager will oversee complex month-end and quarter-end close processes while managing a distributed global team. This role involves driving process improvements through AI integration and acting as a strategic partner to the business for financial operations.
You will own the content strategy and roadmap for Mastery Predictive and College Prep assessments while partnering with psychometricians to ensure high quality. Additionally, you will engage with district leaders to gather feedback and drive product adoption through data-informed decision-making.
Build, integrate, and maintain production AI tools and workflows for marketing teams, including prompt iteration, quality checks, monitoring, and ongoing improvements. Document and train users, support project intake, resolve issues, uphold data and brand guardrails, and track tool usage and impact.
Own the vision, strategy, and roadmaps for cross-product platform services, shared components, and compliance initiatives, guiding their lifecycle from ideation through launch and ongoing improvement. Partner with engineering, design, legal, compliance, and internal development teams to define requirements, encourage adoption of reusable solutions, and measure product performance and impact.
The Accounts Receivable Clerk manages collections, billing support, and account reconciliation to ensure accurate financial processes. They also coordinate cross-functional projects and maintain detailed records of customer accounts and payment activity.
Lead Instructure’s public affairs and government go-to-market strategy across EMEA, building relationships with policymakers, education leaders, agencies, consortia, and NRENs. Track and advocate on policy, shape procurement strategies, identify revenue opportunities, manage external partners, and brief company leaders on policy developments.
The Accounts Receivable Clerk supports the order-to-cash process by reviewing sales orders for accuracy, completeness, and policy compliance before billing. They also coordinate with cross-functional teams to resolve discrepancies and assist with account reconciliations and month-end close activities.
The Renewal Operations Manager will own the end-to-end weekly renewal forecasting process and maintain the data models that serve as the source of truth for leadership. They will also act as a cross-functional bridge between Renewals, Sales, and Finance to ensure forecast accuracy and manage at-risk account strategies.
The Director of CRM Product Management will own the Salesforce product roadmap, overseeing Sales Cloud, Service Cloud, CPQ, and AI integrations. They will lead a team to refine requirements, manage delivery, and ensure data integrity while collaborating with the CRM systems team.
The Senior Account Executive will sell Canvas and related services to K-12 accounts while hunting for new business and expanding existing ones. They are responsible for forecasting sales performance, building relationships with key decision-makers, and maintaining accurate account data in Salesforce.
Deliver engaging product demonstrations and identify customer needs to map them to appropriate Parchment solutions. Provide technical leadership by guiding discussions on platform architecture and systems integration while collaborating with product management.
Drive new business growth by selling the Instructure suite of products within an assigned K-12 territory. Establish and maintain relationships with key stakeholders while managing the full sales cycle from prospecting to closure.
The Director will lead assessment content and research teams to design, develop, and deliver high-quality assessment products. They will partner with Product Management to shape the roadmap while managing budgets, offshore operations, and strategic content initiatives.
The Solutions Engineer will guide prospective customers through the evaluation process for the Instructure Learning Platform while acting as a primary technical advisor. They will partner with sales teams to deliver tailored product demonstrations and architect solutions that address unique customer requirements.
The Solutions Engineer will guide prospective customers through technical evaluations and partner with sales representatives to architect optimal solutions. They are responsible for delivering tailored product demonstrations and aligning Instructure's technology with the specific goals of educational institutions and providers.
The Senior Decision Scientist will lead complex analytical initiatives to drive business outcomes and improve product adoption and revenue growth. They will partner with cross-functional stakeholders to design rigorous experiments and deliver strategic, data-driven recommendations.
The Director of Strategic Affairs will lead North American Higher Education initiatives by shaping policy presence and developing go-to-market strategies. This role involves building relationships with policymakers, managing advocacy partners, and aligning policy insights with sales and product development to drive revenue.
You will lead government affairs and go-to-market strategies for the business and government vertical to drive revenue and market penetration. This involves building relationships with policymakers, managing advocacy partners, and aligning sales and product teams with policy insights.
The Customer Success Manager will build and nurture relationships with senior educational stakeholders to drive product adoption and revenue retention. They will also collaborate with sales teams and advocate for platform enhancements based on customer feedback.
The Senior Account Executive will drive revenue growth by managing and expanding relationships within the K-12 education market. Responsibilities include developing strategic account plans, managing the full sales cycle, and serving as a trusted advisor to K-12 stakeholders.
The Senior Renewal Representative manages a portfolio of higher education accounts to ensure timely renewals and identify expansion opportunities. They collaborate with cross-functional teams to develop renewal strategies, lead negotiations, and maintain accurate forecasting.
The Senior Renewal Representative manages a complex portfolio of customer accounts to ensure timely renewals and identify expansion opportunities. They collaborate cross-functionally to align on account strategies, lead negotiations, and maintain accurate renewal forecasting.
The Renewal Manager will lead a team of Renewal Representatives to drive customer retention and growth within the K-12 portfolio. They are responsible for managing team performance, optimizing renewal processes, and collaborating cross-functionally to achieve organizational goals.
The Account Executive is responsible for creating, managing, and closing new sales pipeline within the K12 public school territory for Parchment products. They will drive net-new client adoption and cross-sell products while engaging with key decision-makers like Superintendents and Principals.
Drive new business growth by selling Canvas to higher education institutions in the West/Central US region. Manage the full sales cycle, from building a robust pipeline and conducting needs analyses to closing deals and forecasting performance.
Drive new business growth by selling the Instructure suite of learning solutions to school districts within an assigned territory. Manage the full sales cycle from prospecting and needs analysis to closing deals and maintaining stakeholder relationships.
You will build and lead the decision science team to turn data into actionable insights for product, pricing, and operating plans. This role involves setting the function's strategy, mentoring team members, and presenting complex analytical findings to executive leadership.
The Principal of Business Operations will lead enterprise-wide strategic planning, governance, and cross-functional initiatives to drive growth and operational efficiency. They will also serve as a trusted advisor to executive leadership while mentoring the BizOps team to improve organizational maturity.
The Account Executive is responsible for managing and closing new sales pipeline within an assigned US-based territory. They will drive net-new client adoption and cross-sell products while maintaining accurate sales forecasts and territory plans.
The Senior Account Executive is responsible for driving revenue growth by managing key client relationships and identifying new business opportunities. They will oversee the entire sales cycle, from prospecting to contract negotiation, while collaborating with cross-functional teams to ensure client success.
The Regional Director will drive sales to new clients within a designated region by developing strategies to increase the pipeline and building relationships with key buyers. They are responsible for guiding prospects through the purchasing process, accurately forecasting performance, and meeting or exceeding sales quotas.
The Senior Account Executive will develop and execute sales strategies to drive revenue growth and manage key accounts within the BizGov sector. They will also conduct product demonstrations, negotiate complex contracts, and collaborate with internal teams to ensure a seamless customer experience.
The Implementation Consultant will manage project lifecycles, including planning, execution, and monitoring, while providing technical consultation for SaaS platform configurations. They will act as a bridge between customer needs and technical solutions, ensuring successful integration and platform adoption.
Lead and motivate the Parchment regional sales team to exceed revenue targets and expand market share. Develop and execute strategic sales plans while partnering cross-functionally to optimize go-to-market efforts.
The analyst will build and maintain SQL queries and reports to track bookings, pipeline health, and sales performance. They will also partner with cross-functional teams to support annual planning, territory modeling, and data-driven decision-making.
The Inbound Digital Customer Representative will manage the inbound queue by triaging non-technical inquiries and identifying at-risk customers to ensure successful adoption. They will leverage AI tools to provide rapid, empathetic responses while collaborating with internal teams to resolve billing and administrative issues.
The Sr. Customer Success Manager will develop and execute strategic account plans to ensure the health, growth, and retention of a portfolio of higher education members. They will leverage generative AI tools and data-driven insights to drive product adoption, conduct executive business reviews, and identify expansion opportunities.
Serve as the primary Sales Operations partner for a North American Business Unit, coordinating recurring sales cadences and forecasting. Analyze key performance indicators to provide actionable recommendations that improve pipeline health, forecast accuracy, and overall sales productivity.
You will own the end-to-end go-to-market lifecycle for new product bets, from market sizing and strategy to launch and performance tracking. You will design sales motions, build reporting frameworks, and act as the operational engine for the New Markets division.
The Pod Founder is responsible for identifying and validating new business opportunities, building product prototypes, and driving initial sales. They will manage the end-to-end lifecycle of their pod, including profit and loss ownership and strategic decision-making.
You will own the architectural integrity and reliability of AI-generated products while partnering with a non-technical founder. Your role involves hands-on coding, verifying AI-generated output, and ensuring the product is secure and scalable for production.
The Growth Marketing Manager will own the end-to-end go-to-market strategy, positioning, and demand generation for new AI-built products within the Foundry division. This role involves managing the entire funnel from initial messaging and pipeline building to customer adoption and retention.
