The Sr. Customer Success Manager will develop and execute strategic account plans to ensure the health, growth, and retention of a portfolio of higher education members. They will leverage generative AI tools and data-driven insights to drive product adoption, conduct executive business reviews, and identify expansion opportunities.
The Regional Director will sell Canvas software to new clients within an assigned territory while managing the full sales cycle. They are responsible for developing sales strategies, forecasting performance, and building relationships with key executive decision-makers.
Serve as the primary Sales Operations partner for a North American Business Unit, coordinating recurring sales cadences and forecasting. Analyze key performance indicators to provide actionable recommendations that improve pipeline health, forecast accuracy, and overall sales productivity.
The Customer Success Manager will own the relationship with a portfolio of education customers in the APAC region to drive adoption, value realization, and long-term success. They will proactively manage renewals, identify growth opportunities, and collaborate with internal teams to ensure customer outcomes.
The Senior Finance Analyst will build and maintain Cash EBITDA and FCF models while coordinating the Annual Operating Plan and forecast cycles. They will also partner with cross-functional teams to analyze financial drivers and provide actionable insights to leadership.
You will own the product direction for fulfillment and generation systems, including transcripts and diplomas, while collaborating across teams to ship improvements. You are expected to leverage AI to build business cases and prototypes while anchoring decisions in data-driven insights.
The Sales Operations Manager will lead strategic design, process governance, and technical enablement to maximize pipeline generation and sales efficiency. They will act as a key liaison between Sales Development leadership and cross-functional teams like Revenue Operations, Marketing, and Business Intelligence.
The Strategic Learning Consultant will collaborate with educational institutions to drive platform adoption and enhance learner engagement through customized training and strategic planning. They will act as a change agent, mentoring staff and using data-driven insights to ensure organizational goals are met using Instructure products.
The Senior Customer Success Manager will manage a portfolio of K12 accounts to drive retention, growth, and customer advocacy. They will lead complex, multi-stakeholder relationships and coordinate cross-functional efforts across Sales, Product, and Support teams.
The Talent Acquisition Operations Manager will lead the strategy, systems, and analytics for the global recruiting organization. They are responsible for building scalable infrastructure, implementing AI-powered recruiting technologies, and providing data-driven insights to improve hiring outcomes.
The VP of Partner Ecosystem will shape and execute the company's partner strategy to drive business growth and competitive differentiation. This role involves managing channel partner programs, leading go-to-market strategies with technology partners, and overseeing revenue-generating relationships across the education sector.
You will own the end-to-end go-to-market lifecycle for new product bets, from market sizing and strategy to launch and performance tracking. You will design sales motions, build reporting frameworks, and act as the operational engine for the New Markets division.
You will own the architectural integrity and reliability of AI-generated products while partnering with a non-technical founder. Your role involves hands-on coding, verifying AI-generated output, and ensuring the product is secure and scalable for production.
The Pod Founder is responsible for identifying and validating new business opportunities, building product prototypes, and driving initial sales. They will manage the end-to-end lifecycle of their pod, including profit and loss ownership and strategic decision-making.
The Growth Marketing Manager will own the end-to-end go-to-market strategy, positioning, and demand generation for new AI-built products within the Foundry division. This role involves managing the entire funnel from initial messaging and pipeline building to customer adoption and retention.
The SVP of Marketing will lead the global marketing function, accountable for strategies that drive pipeline generation, brand strength, and commercial growth. They will manage a multi-disciplinary team and partner with Sales and Customer Success to ensure marketing output converts into revenue.
The Senior Account Executive is responsible for driving new business growth and expanding market share for Parchment within the K-12 education sector. This role involves managing the full sales cycle, from prospecting and needs assessment to contract negotiation and cross-functional collaboration.
The VP of K-12 is responsible for defining and executing the multi-year strategy for the K-12 sector, including managing the P&L and driving growth across the core Canvas platform and its adjacencies. This role involves orchestrating cross-functional teams across sales, product, marketing, and finance to ensure alignment and delivery of business outcomes.
The Director of International Communications will lead and execute corporate and product communications strategies across EMEA, Latin America, and Asia Pacific. This role involves managing media relations, driving thought leadership, and partnering with cross-functional teams to align communications with international business goals.
Own the strategy, forecasting, and reporting for core SaaS metrics including bookings, ARR, and revenue. Partner with executive leadership to provide financial insights and lead the annual budgeting process.
Lead enterprise strategy and planning cycles while governing the company's OKR and business review processes. Oversee the strategic initiative portfolio and build operational systems to move the organization toward insight-driven operations.
Lead sales forecasting, pipeline management, and strategic planning to drive predictable revenue growth across International and Channel businesses. Partner with executive leadership to optimize territory coverage, resource allocation, and overall sales productivity.
Guide prospective customers through the evaluation of the Instructure Learning Platform by designing creative technical solutions and delivering tailored product demonstrations. Partner with sales leadership to manage complex opportunities from discovery to close and ensure a seamless handoff to post-sales teams.
Lead the Higher Education business across North America to drive revenue growth through new customer acquisition and strategic account expansion. Manage high-performing sales leaders and collaborate cross-functionally to shape go-to-market strategies and improve customer outcomes.
The role involves preparing IFRS-compliant financial statements and managing statutory audit cycles for international entities. It also includes handling month-end closes, general ledger reconciliations, and ensuring compliance with local filing requirements.
Lead financial support for GTM departments, focusing on annual planning, forecasting, and P&L analysis. Partner with stakeholders to drive resource allocation and implement AI-driven process improvements.
Lead the AI Center of Excellence to transform Instructure into an AI-native company by establishing shared infrastructure and governance. Partner with cross-functional leaders to implement a scalable AI operating model and measure operational impact through efficiency scorecards.
The role involves turning complex educational content into impactful visual stories and maintaining the visual identity of the Instructure learning ecosystem. Responsibilities include designing assets for global marketing campaigns, events, and managing a high-volume ticket queue via Asana.
The Decision Scientist will deliver high-quality analyses and causal inference studies to inform strategic business decisions regarding product adoption and revenue growth. They will partner with cross-functional teams to translate business questions into analytical frameworks and deliver end-to-end data solutions.
Lead complex analytical initiatives and causal inference studies to drive product adoption, customer engagement, and revenue growth. Partner with senior stakeholders to translate business questions into strategic frameworks and deliver end-to-end data science solutions.
Manage the customer experience for K-12 clients to ensure retention and growth of the Instructure Learning Platform. Collaborate with Sales and Renewals teams to increase market share and achieve NRR targets.
The assessment writer/editor will create, review, and revise test items and assessments to align with state standards and grade-level requirements. They will work both independently and collaboratively to execute against blueprints and meet project deadlines.
