Inizio Engage

Manager, Contact Center Operations

Inizio Engage · Full Time · 4 hours ago

Inizio Engage

🌎 United States 💵 $67000 - $124K per year ⭐ 5-10 yrs exp 💼 Support

The manager is responsible for overseeing outbound and inbound call center programs while serving as a liaison between clients, internal departments, and vendors. They will manage staff performance, ensure client objectives are met within budget, and implement operational strategies and training protocols.

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Medical Information Specialist II

Inizio Engage · Full Time · a day ago

Inizio Engage

🌎 United States 💵 $23.1 - $42.9 per hour ⭐ 2-5 yrs exp 💼 Healthcare

The specialist provides virtual or telephonic support by delivering drug and medical device information while documenting requests, adverse events, and complaints. They also support clinical trial volunteers, enroll participants in educational seminars, and manage patient support programs.

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Diabetes Virtual Patient Navigator

Inizio Engage · Full Time · 4 days ago

Inizio Engage

🌎 United States 💼 Healthcare

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Nurse Navigator

Inizio Engage · Full Time · 4 days ago

Inizio Engage

🌎 United States 💵 $64000 - $120K per year ⭐ 2-5 yrs exp 💼 Healthcare

The Nurse Navigator provides personalized support to patients by guiding them through their treatment journey, including benefits verification and therapy initiation. They act as a primary point of contact for patients, caregivers, and healthcare providers to ensure timely access to medication and address adherence barriers.

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Bilingual Nurse Navigator

Inizio Engage · Full Time · 4 days ago

Inizio Engage

🌎 United States 💵 $70000 - $130K per year ⭐ 2-5 yrs exp 💼 Healthcare

The Nurse Navigator will serve as the primary point of contact for patients, guiding them through the post-prescription process including benefits verification and therapy initiation. They will coordinate with healthcare providers and pharmacies to address barriers to therapy and ensure timely, compliant case progression.

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Specialty Pharmacy Liaison

Inizio Engage · Full Time · 4 days ago

Inizio Engage

🌎 United States 💵 $57000 - $107K per year ⭐ 5-10 yrs exp 💼 Healthcare

The Specialty Pharmacy Liaison serves as the primary connector between specialty pharmacies, field reimbursement managers, and HUB operations to ensure seamless patient access and therapy initiation. This role monitors performance metrics, resolves access barriers, and manages prescription flow to optimize the patient experience.

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Case Manager

Inizio Engage · Full Time · 4 days ago

Inizio Engage

🌎 United States 💵 $38000 - $70000 per year ⭐ 2-5 yrs exp 💼 Healthcare

The Case Manager will manage patient cases from referral through therapy initiation, acting as a liaison between patients, providers, and payers. They are responsible for conducting benefits investigations, managing prior authorizations, and facilitating enrollment in financial assistance programs.

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Virtual Patient Access Coordinator

Inizio Engage · Full Time · 4 days ago

Inizio Engage

🌎 United States 💵 $49000 - $91000 per year ⭐ 2-5 yrs exp 💼 Others

The Virtual Patient Access Coordinator serves as a patient advocate to coordinate access to medicines, including benefits investigation and reimbursement support. They manage the patient experience from start to finish while maintaining accurate records and ensuring compliance with program business rules.

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Bilingual Virtual Clinical Educator

Inizio Engage · Full Time · 5 days ago

Inizio Engage

🌎 United States 💵 $81000 - $150K per year ⭐ 2-5 yrs exp 💼 Healthcare

The Virtual Clinical Educator provides remote disease state and product education to patients and caregivers while supporting the development of educational resources. They also conduct outbound medication adherence support and maintain relationships with key customers to improve treatment outcomes.

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Remote Contact Center Representative

Inizio Engage · Full Time · 8 days ago

Inizio Engage

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Represent clients through inbound and outbound telecommunications with consumers and providers while coaching a team of Healthcare Communicators. Maintain quality standards, adhere to program scripts, and ensure patient privacy according to HIPAA guidelines.

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Virtual Clinical Educator

Inizio Engage · Full Time · 11 days ago

Inizio Engage

🌎 United States 💵 $25.2 - $46.8 per hour ⭐ 2-5 yrs exp 💼 Healthcare

Provide virtual non-promotional disease state education and medical device training to patients, caregivers, and healthcare professionals. Manage patient enrollment in educational seminars and maintain detailed administrative records of all activities.

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Diabetes Virtual Patient Navigator

Inizio Engage · Full Time · 11 days ago

Inizio Engage

🌎 United States 💵 $61000 - $112K per year ⭐ 2-5 yrs exp 💼 Healthcare

Provide comprehensive educational support and training for diabetes medical devices to patients, caregivers, and healthcare professionals. Coordinate with stakeholders and maintain high-quality customer interactions while adhering to compliance standards.

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Manager, Project Training and Quality

Inizio Engage · Full Time · 14 days ago

Inizio Engage

🌎 United States 💵 $56000 - $104K per year ⭐ 5-10 yrs exp 💼 Others

Develop and enhance client training programs and instructional materials to improve compliance and service quality. Monitor project performance, conduct quality reviews, and maintain Standard Operating Procedures (SOPs) and training documentation.

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Virtual Service Representative

Inizio Engage · Full Time · 18 days ago

Inizio Engage

🌎 United States 💵 $42000 - $78000 per year ⭐ 2-5 yrs exp 💼 Support

Support field teams by engaging healthcare professionals via virtual platforms to reinforce product access and specialty pharmacy distribution. Maintain productivity metrics and document interactions in accordance with compliance standards and FDA regulations.

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Medical Information Specialist (LPN or RN)

Inizio Engage · Full Time · 21 days ago

Inizio Engage

🌎 United States 💵 $19.6 - $36.4 per hour ⭐ 2-5 yrs exp 💼 Healthcare

The specialist provides virtual medical and product information support to healthcare professionals and patients. Responsibilities include documenting medical requests, adverse events, and product complaints while adhering to federal guidelines.

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Growth Enablement and Launch Specialist

Inizio Engage · Full Time · a month ago

Inizio Engage

🌎 United States 💵 $49000 - $91000 per year ⭐ 5-10 yrs exp 💼 Marketing

The role is split equally between developing client proposals and RFPs and supporting the implementation of new program stand-ups. This includes managing project plans, coordinating stakeholders, and acting as a liaison between operations and client PMOs.

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Pharmacy Process Optimization Manager

Inizio Engage · Full Time · a month ago

Inizio Engage

🌎 United States 💵 $105K - $195K per year ⭐ 2-5 yrs exp 💼 Healthcare

Lead pharmacy operations process optimization initiatives to improve workflow efficiency, scalability, and service delivery. Develop and maintain standard operating procedures and serve as a systems super user to ensure operational consistency and regulatory compliance.

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HUB Supervisor- Non Licensed

Inizio Engage · Full Time · a month ago

Inizio Engage

🌎 United States 💵 $56000 - $104K per year ⭐ 5-10 yrs exp 💼 Others

Provide leadership and operational oversight for a team of Nurse Navigators and Case Managers to ensure high-quality patient access services. Drive performance through KPI monitoring, coaching, and compliance with HIPAA and documentation standards.

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Remote Nurse, Licensed (Medical Information Specialist) / Infirmier(e) à distance, autorisé(e), Spécialiste en information médicale

Inizio Engage · Full Time · a month ago

Inizio Engage

🌎 Canada 💵 90000 - 100K per year ⭐ 2-5 yrs exp 💼 Healthcare

The specialist provides virtual clinical support to patients and healthcare professionals regarding drug and medical device products. Responsibilities include documenting medical information requests, adverse events, and managing patient support programs in compliance with federal guidelines.

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Remote Pharmacist, Licensed (Medical Information Specialist)

Inizio Engage · Full Time · a month ago

Inizio Engage

🌎 Canada 💵 90000 - 100K per year ⭐ 2-5 yrs exp 💼 Healthcare

The specialist provides virtual clinical support to patients and healthcare professionals regarding drug and medical device products. Responsibilities include documenting medical information requests, adverse events, and managing patient support programs in compliance with federal guidelines.

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Medical Information Team Lead (PharmD)

Inizio Engage · Full Time · a month ago

Inizio Engage

🌎 United States 💵 $36.4 - $67.6 per hour ⭐ 2-5 yrs exp 💼 Healthcare

Supervise call center staff to ensure accurate responses to customer contacts and act as an intermediary between the client account manager and communicators. Responsibilities include updating training materials, handling escalations, monitoring calls, and documenting adverse events and product quality complaints.

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Medical Information Specialist II

Inizio Engage · Full Time · a month ago

Inizio Engage

🌎 United States 💵 $22.4 - $41.6 per hour ⭐ 2-5 yrs exp 💼 Healthcare

The specialist provides virtual or telephonic medical and product information support to healthcare professionals and patients. Responsibilities include documenting medical requests, adverse events, and product quality complaints while adhering to federal guidelines.

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Virtual Sales Representative

Inizio Engage · Full Time · 2 months ago

Inizio Engage

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

The role involves managing virtual sales activities and building relationships with healthcare professionals to drive product demand for a biotechnology company. Responsibilities include executing sales strategies, maintaining product expertise, and coordinating account management efforts via phone and web.

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