You will own the strategy and execution of new partnerships with health plans to expand mental healthcare access. This involves leading contract negotiations and reimagining how mental healthcare networks are built and measured at scale.
The Care Navigator will coordinate patient transitions from hospital settings to mental health care by managing referrals and scheduling appointments. They will act as the primary point of contact for hospital staff and patients while ensuring all documentation complies with HIPAA standards.
The Staff Product Marketing Manager will own the patient journey by developing messaging frameworks and go-to-market strategies to drive acquisition and retention. They will partner with product and growth teams to turn customer insights into actionable experiments that improve the patient experience.
The Staff Product Marketing Manager will shape the provider growth strategy and lead go-to-market efforts to drive acquisition, activation, and engagement. They will collaborate with cross-functional teams to translate provider insights into effective positioning and product adoption strategies.
The Staff Product Marketing Manager will lead go-to-market strategies and build differentiated messaging to drive provider adoption and engagement. They will partner with cross-functional teams to translate provider insights into actionable product strategies and marketing plans.
The Staff Product Marketing Manager will lead go-to-market strategies to drive provider adoption, engagement, and retention for Headway's software platform. They will shape product positioning, develop differentiated messaging, and collaborate across teams to turn provider insights into actionable growth strategies.
The Staff Product Marketing Manager will own the patient journey by developing messaging frameworks, launch narratives, and go-to-market strategies. They will partner with cross-functional teams to drive acquisition, activation, and retention through data-driven experimentation and customer insights.
The Staff Product Marketing Manager will shape the provider growth strategy and lead go-to-market efforts to drive acquisition and activation. They will partner with cross-functional teams to build differentiated positioning and messaging that attracts mental health providers to the platform.
Lead the infrastructure team to build and maintain scalable, reliable cloud systems that support the company's mental healthcare platform. Drive the transition toward self-serve infrastructure while managing team growth, incident response, and strategic platform development.
The Vendor Operations Lead will manage day-to-day BPO partner performance and serve as the primary point of contact between partners and internal teams. They will also drive improvement initiatives, analyze performance data, and build scalable processes to enhance patient experience.
The Director of People Operations will lead the strategy and administration of benefits, payroll, immigration, and leave programs while overseeing the Workday roadmap. This role involves building scalable, automated workflows to improve the employee experience and coaching a high-performing team.
Lead cross-functional clinical initiatives by translating ambiguous priorities into plans, coordinating owners and milestones, surfacing blockers, and ensuring decisions are implemented. Run the Clinical organization’s operating rhythm, planning and OKR processes, leadership communications, and durable governance systems.
Lead a team of frontend engineers to define the vision and strategy for Headway's web platform and design system. You will manage the roadmap, mentor team members, and collaborate with design and engineering leadership to improve developer productivity and UI standards.
The Director of Clinical Product will integrate behavioral health expertise into the platform's design and strategy while partnering with engineering and data teams. They will also serve as a clinical representative to payer and health system partners to align product roadmaps with clinical quality and reimbursement needs.
You will embed behavioral health expertise into the design and evolution of the digital platform to ensure clinical soundness and patient safety. You will also translate complex clinical workflows into actionable requirements for engineering and design teams while monitoring product performance.
The Clinical Evaluator will review AI-generated outputs for clinical accuracy, safety, and appropriateness while refining evaluation rubrics. They will collaborate with the Clinical and Product teams to ensure AI tools meet high standards for mental healthcare delivery.
You will design and execute end-to-end lifecycle marketing campaigns across email, SMS, and in-app channels to drive patient activation and retention. You will also collaborate with product, engineering, and data science teams to build personalized, data-driven patient journeys and notification infrastructure.
You will lead the end-to-end execution of the campus recruiting program, including event logistics, candidate pipelines, and the summer internship program. You will also partner with hiring managers and TA leadership to drive technical hiring outcomes and ensure a high-quality, inclusive candidate experience.
The Director of Patient & Brand Marketing will lead a team to build brand awareness and trust while driving efficient patient growth through product and brand marketing strategies. This role involves managing media partnerships, creative strategy, and cross-functional collaboration to ensure Headway remains the preferred platform for mental healthcare.
You will be responsible for scaling the network of therapists and psychiatrists through a full-cycle sales motion. Additionally, you will work cross-functionally to translate sales insights into product and process improvements.
You will serve as the single-threaded owner of the Supervisory Billing product, responsible for its end-to-end strategy, roadmap, and revenue growth. Additionally, you will drive state and payer expansion while designing new growth products, such as a supervisor/supervisee marketplace.
You will partner with product and engineering teams to design and implement secure features while auditing current products for vulnerabilities. Additionally, you will build agentic security tooling and define application guardrails to foster a culture of secure development.
Lead and coach a pod of 7-8 Business Development Associates to consistently meet monthly meeting quotas and qualification targets. Manage the team's sales funnel, develop new outreach strategies, and oversee the hiring and onboarding process as the team scales.
You will own the end-to-end lifecycle marketing program, including segmenting providers and building automated campaigns in Iterable and Intercom. You will also define success metrics, conduct experiments, and collaborate with product and marketing teams to drive provider activation and retention.
Lead the Provider Growth Marketing team to scale acquisition efforts across paid and organic channels while optimizing for efficiency and CAC. Collaborate with product, sales, and operations leadership to drive revenue growth and refine segmentation strategies.
You will lead and develop a high-performing team of recruiters to scale the Data Science and Data Engineering organizations. You will partner with senior leadership to drive operational excellence and deliver on mission-critical hiring goals.
You will own the product layer for enterprise-grade payer accounts, translating commercial needs into scalable product requirements. You will collaborate with engineering, data, and business development teams to build a repeatable framework for enterprise payer product work.
You will drive top-of-funnel pipeline growth through high-volume cold outreach to care management leaders at health systems. Additionally, you will qualify prospects and book intro meetings to support the broader Business Development team.
The Senior Counsel will manage third-party and vendor contracting, including the implementation of AI-driven review processes. Additionally, they will oversee dispute resolution, corporate insurance administration, and provide strategic legal guidance on risk matters.
You will architect and own the cloud platform, focusing on deployment architecture, blast-radius containment, and building self-serve infrastructure. Additionally, you will manage capacity, scaling, and cost attribution while ensuring the performance and reliability of the Python monolith.
The Staff Product Manager will lead the roadmap for go-to-market systems, unifying sales, marketing, and engineering teams. They are responsible for identifying growth bottlenecks and implementing automation and AI-driven tools to scale provider acquisition.
The Staff Technical Recruiter will lead end-to-end design and creative searches, partnering with executive leadership to define hiring strategies and talent bars. They will architect structured search processes, utilize data to drive alignment, and ensure a high-quality candidate experience for senior-level roles.
You will lead end-to-end technical recruiting for senior product management, design, and analytics roles while partnering with executive leadership to define hiring strategies. Additionally, you will architect structured search processes, utilize data to optimize funnels, and ensure a high-quality, inclusive candidate experience.
You will lead high-impact, cross-functional initiatives and act as a thought partner to product, data, and operations leaders to shape objectives. Additionally, you will design scalable systems, manage operational workflows, and mentor team members to drive measurable business impact.
The AP Manager will lead end-to-end accounts payable operations, including invoice processing, payments, and month-end close procedures. They will also drive process improvements and automation initiatives to ensure scalability and audit readiness.
The Director will build and lead a new function focused on long-term talent pipelines, encompassing both campus recruiting and talent intelligence. They will be responsible for defining sourcing strategies, managing university relationships, and overseeing the end-to-end summer internship program.
You will partner with product and infrastructure teams to design secure systems and build infrastructure guardrails that accelerate development while reducing risk. Additionally, you will mature the company's cloud security posture and assist in operational tasks like incident response and vulnerability management.
The Business Operations Lead will drive complex, cross-functional initiatives to improve operational efficiency and scale business processes. They will leverage data to identify opportunities, design workflows, and ensure alignment across stakeholders to achieve organizational objectives.
The Staff Product Manager will own the provider activation funnel, developing strategies to increase provider retention and patient appointment volume. They will collaborate across departments to build a seamless onboarding journey and define the product roadmap to drive long-term growth.
The Clinical Product Lead will own the clinical judgment for risk detection and safety systems across the platform, including AI-driven features. They will collaborate with engineering and operations to define safety requirements, audit product surfaces, and ensure clinical rigor in product development.
The Principal will own the end-to-end operating system for reported safety events, including triage, investigation, and corrective action. They will also define clinical risk metrics, report trends to leadership, and partner with product teams to integrate safety standards into the platform.
You will own the design of the patient search results experience, including provider cards, filtering, and match explanations. You will also run sustained experiments to optimize conversion and iterate on designs based on data and user research.
You will serve as an embedded finance business partner to drive capital allocation, manage planning and forecasting, and influence strategic decision-making across the company. Additionally, you will leverage AI tools to improve financial workflows and translate business plans into actionable financial strategies.
The associate will interpret behavioral health coding and documentation review results to provide clear, actionable feedback to providers. They will also serve as a subject matter expert to resolve coding inquiries and identify documentation gaps to improve overall quality.
The Strategic Finance Manager will serve as an embedded business partner to drive capital allocation, financial planning, and forecasting. They will translate business plans into financial strategies while leveraging AI tools to improve operational efficiency and decision-making.
The Principal will own the clinical organization's operating system, including governance committee operations, OKR cycles, and clinical policy lifecycles. They will also oversee the execution of clinical programs and act as the primary administrative interface between the clinical team and cross-functional departments.
The Privacy Manager will oversee core privacy operations, including HIPAA compliance, state privacy laws, and vendor governance. They will also conduct privacy assessments for products and AI initiatives while managing individual rights requests and incident investigations.
The Operations Lead will manage the Patient Safety Triage Team, overseeing daily operations, clinical product launch readiness, and safety data infrastructure. They will also coordinate crisis-support vendor relationships and drive quality improvement initiatives across the organization.
You will define the strategy for search, retrieval, and ranking systems to maximize successful patient-provider matches. You will collaborate with ML engineers and data scientists to build robust evaluation platforms and resolve competing priorities across the organization.
You will lead the entire customer experience operation, including agent success, customer care, and systems, while managing a team of over 100 employees and 800 partner agents. You are responsible for setting the quality standard, driving AI integration, and managing capacity and costs to support the company's rapid growth.
The Business Development Lead will manage the full sales cycle for mid-market health system partnerships, from initial prospecting to successful launch. They will also build relationships with clinical leadership and support enterprise-level deals while mentoring the business development team.
The Senior Associate will manage commercial KPI dashboards, competitive intelligence, and the payer reporting cycle. They will also oversee enablement infrastructure and operational workflows to support the payer partnerships team.
You will architect and own the cloud platform, ensuring scalable, self-serve infrastructure for all engineering teams. You will also lead efforts to improve deployment safety, manage capacity, and optimize cloud costs across the organization.
The Revenue Operations Manager will serve as the analytical and AI backbone for the Care Partnerships team, building performance infrastructure and AI-powered tools. They will identify opportunities to use AI for partner prioritization and account health while delivering strategic insights to drive GTM decision-making.
You will build, ship, and iterate AI-powered workflows to automate revenue operations and drive growth across provider GTM teams. Additionally, you will lead cross-functional initiatives to deploy AI-native tools and optimize business processes through data-driven insights.
You will serve as the technical anchor for the Journey team, owning the architecture of the communications engine and decision systems. You will design and evolve the platform to enable LLM-powered personalization and cross-channel orchestration at scale.
You will own the experimentation platform, designing core primitives for user assignment, exposure tracking, and identity resolution across devices. Additionally, you will act as a technical product manager to sequence the roadmap and educate teams on running trustworthy experiments.
Lead the design and implementation of systems powering insurance operations, including patient identification, pricing, and claims processing. Mentor engineering team members while building scalable, data-intensive, and ML-powered platforms.
The Senior Counsel will serve as a strategic partner to R&D teams, providing guidance on AI, data usage, and healthcare regulations. They will translate complex legal requirements into actionable tools to support innovation while mitigating regulatory risk.
The role involves managing external payer relationships and driving deal strategy to accelerate negotiated outcomes for health plan partnerships. Responsibilities include conducting market analysis, creating deal content, and managing recurring touchpoints with payer counterparts.
Lead the payer marketing function by defining the overarching positioning, narrative, and GTM plan for health plans. The role involves commercializing new payer solutions and translating clinical data into compelling outcomes narratives to drive revenue and relationship depth.
Lead day-to-day accounting operations, managing a team of four to oversee month-end close and financial reporting under US GAAP. Drive the automation of accounting workflows using AI and LLMs while partnering cross-functionally to scale financial processes.
