The role involves managing external payer relationships and driving deal strategy to accelerate negotiated outcomes for health plan partnerships. Responsibilities include conducting market analysis, creating deal content, and managing recurring touchpoints with payer counterparts.
Headway
25 Remote Job Openings at Headway
Lead the payer marketing function by defining the overarching positioning, narrative, and GTM plan for health plans. The role involves commercializing new payer solutions and translating clinical data into compelling outcomes narratives to drive revenue and relationship depth.
Lead the end-to-end implementation of AI-powered solutions and enablement programs to optimize Talent Acquisition workflows. Own the employee referral program and partner cross-functionally to strengthen the talent brand and scale hiring efficiency.
The Lead Brand & Creative Strategist will build Headway's first comprehensive brand strategy, defining its positioning, narrative, and visual identity. They will lead creative strategy for major campaigns and develop scalable brand systems to ensure consistency across all products and communications.
Lead full-cycle technical recruiting for engineering teams, partnering with leaders to define roles and execute hiring strategies. Act as a talent advisor to optimize the recruitment funnel and ensure a high-quality candidate experience.
The role involves designing and scaling core operational workflows to improve efficiency and quality for patients and providers. You will act as a bridge between product and data teams to implement automated, future-first solutions.
Lead high-impact technical programs for the Insurance platform, focusing on system optimization and data rearchitecture. Act as a strategic partner to engineering leadership to align technical roadmaps with business OKRs and improve operational efficiency.
Lead the development of AI-powered patient intake, therapist matching, and between-session support tools. Establish safety infrastructure, evaluation protocols, and AI-informed outcome measurements within a HIPAA-compliant environment.
Lead day-to-day accounting operations, managing a team of four to oversee month-end close and financial reporting under US GAAP. Drive the automation of accounting workflows using AI and LLMs while partnering cross-functionally to scale financial processes.
Build and iterate AI-powered workflows to automate revenue motions and reduce manual effort for GTM teams. Lead end-to-end Rev Ops initiatives by analyzing data, deploying AI-native tools, and partnering with R&D to productize scalable systems.
Architect the operational framework for the Patient Group to connect patients with mental healthcare and drive group strategy. Lead a Business Operations team to scale patient acquisition and partner with Product and Engineering to execute high-impact roadmaps.
The role focuses on managing financial models and budgets to optimize GTM investment efficiency across provider and patient growth initiatives. You will analyze operating KPIs and funnel data to provide strategic insights and executive-ready reporting for resource allocation.
Serve as the primary regulatory attorney providing real-time guidance to Clinical and Operations teams on health laws and telehealth modalities. Partner with Product and Engineering to ensure innovative technology products comply with complex healthcare regulations.
Own commercial relationships and channel strategies to expand Headway's footprint with a strategic national health plan partner. Develop senior-level relationships and create scalable commercial playbooks to increase demand and partnership stickiness.
Build and lead the CX product function from the ground up, focusing on AI-powered resolution and agent tooling. Define the vision for proactive engagement and unify contact channels to improve customer satisfaction and cost efficiency.
Manage and grow relationships with healthcare partners, including health systems and medical clinics, to ensure partner satisfaction. Collaborate with internal product and operations teams to leverage data insights for partnership growth and strategy.
Support health plan partnerships and external relations through relationship building, presentations, and industry conference participation. Drive innovative data analyses to prove patient outcomes and inform the strategic direction of digital clinical tools.
Drive complex, cross-functional initiatives to advance pod-level objectives and build scalable operational workflows from the ground up. Use data tools to extract insights and deliver end-to-end projects that improve efficiency and reliability across the organization.
Lead the technical direction of the Payment and Clearinghouse platforms to ensure reliable movement of money between patients, providers, and payers. Design fault-tolerant integrations and build scalable abstractions to enable other engineering teams to ship features safely.
Build and lead the company's procurement function from scratch, including intake processes, spend governance, and vendor selection. Manage high-stakes negotiations and implement the operational infrastructure for source-to-pay cycles across SaaS, AI, and professional services.
Architect and build intelligent ML and LLM-powered systems to review clinical documentation, detect billing risks, and measure clinical quality. Lead the technical direction and mentorship for the Payers & Outcomes engineering group as it scales.
Lead high-stakes product domains by defining end-to-end strategy and shipping measurable product outcomes. Collaborate across engineering, design, and executive leadership to build scalable AI-powered systems for patients, providers, and payers.
Lead the vision and roadmap for Headway's AI platform, evolving the internal AI assistant 'Eddy' into a comprehensive ecosystem of agents and skills. Partner with cross-functional teams to identify and implement high-value AI workflows that improve operational efficiency.
Design and standardize the IAM lifecycle and automate provisioning and de-provisioning workflows for employee accounts. Lead the transition to a least-privilege model through the implementation of Role-Based Access Control (RBAC) and IdP integrations.
Establish and execute the research and publication strategy to demonstrate the impact of Headway's network through rigorous, public-facing research. Lead the clinical research function by developing roadmaps, conducting strategic analysis, and collaborating with cross-functional teams to influence corporate strategy.