You will drive top-of-funnel pipeline growth through high-volume cold outreach to care management leaders at health systems. Additionally, you will qualify prospects and book intro meetings to support the broader Business Development team.
The Senior Counsel will manage third-party and vendor contracting, including the implementation of AI-driven review processes. Additionally, they will oversee dispute resolution, corporate insurance administration, and provide strategic legal guidance on risk matters.
You will architect and own the cloud platform, focusing on deployment architecture, blast-radius containment, and building self-serve infrastructure. Additionally, you will manage capacity, scaling, and cost attribution while ensuring the performance and reliability of the Python monolith.
Lead and develop a team of 6–7 recruiters while managing personal requisitions and setting recruiting strategy for Provider Sales and Care Partnerships. Partner with senior business leaders, track recruiting performance, improve processes, and strengthen hiring practices across the organization.
The Staff Product Manager will lead the roadmap for go-to-market systems, unifying sales, marketing, and engineering teams. They are responsible for identifying growth bottlenecks and implementing automation and AI-driven tools to scale provider acquisition.
The Senior Operations Associate will design, implement, and scale core business workflows to improve efficiency and quality. They will act as an operational bridge between product, data, and cross-functional teams to drive strategic business outcomes.
The role involves reviewing psychiatric clinical documentation to ensure it meets evidence-based standards and providing coaching to providers. You will also evaluate AI-assisted review tools and participate in calibration exercises to maintain high-quality care.
The Peer Educator will review clinical documentation to ensure it meets safety and evidence-based standards while providing coaching to providers. They will also participate in calibration exercises and utilize AI-assisted tools to improve clinical quality and documentation consistency.
The Staff Technical Recruiter will lead end-to-end design and creative searches, partnering with executive leadership to define hiring strategies and talent bars. They will architect structured search processes, utilize data to drive alignment, and ensure a high-quality candidate experience for senior-level roles.
You will lead end-to-end technical recruiting for senior product management, design, and analytics roles while partnering with executive leadership to define hiring strategies. Additionally, you will architect structured search processes, utilize data to optimize funnels, and ensure a high-quality, inclusive candidate experience.
The Senior Recruiter will lead end-to-end marketing searches, partnering with leadership to define hiring strategies and build high-quality talent pipelines. They will act as a talent advisor to diagnose hiring challenges, implement structured search processes, and ensure a best-in-class candidate experience.
You will lead high-impact, cross-functional initiatives and act as a thought partner to product, data, and operations leaders to shape objectives. Additionally, you will design scalable systems, manage operational workflows, and mentor team members to drive measurable business impact.
The AP Manager will lead end-to-end accounts payable operations, including invoice processing, payments, and month-end close procedures. They will also drive process improvements and automation initiatives to ensure scalability and audit readiness.
The Director will build and lead a new function focused on long-term talent pipelines, encompassing both campus recruiting and talent intelligence. They will be responsible for defining sourcing strategies, managing university relationships, and overseeing the end-to-end summer internship program.
You will partner with product and infrastructure teams to design secure systems and build infrastructure guardrails that accelerate development while reducing risk. Additionally, you will mature the company's cloud security posture and assist in operational tasks like incident response and vulnerability management.
The Business Operations Lead will drive complex, cross-functional initiatives to improve operational efficiency and scale business processes. They will leverage data to identify opportunities, design workflows, and ensure alignment across stakeholders to achieve organizational objectives.
The Staff Product Manager will own the provider activation funnel, developing strategies to increase provider retention and patient appointment volume. They will collaborate across departments to build a seamless onboarding journey and define the product roadmap to drive long-term growth.
The Clinical Product Lead will own the clinical judgment for risk detection and safety systems across the platform, including AI-driven features. They will collaborate with engineering and operations to define safety requirements, audit product surfaces, and ensure clinical rigor in product development.
The Principal will own the end-to-end operating system for reported safety events, including triage, investigation, and corrective action. They will also define clinical risk metrics, report trends to leadership, and partner with product teams to integrate safety standards into the platform.
You will own the design of the patient search results experience, including provider cards, filtering, and match explanations. You will also run sustained experiments to optimize conversion and iterate on designs based on data and user research.
You will serve as an embedded finance business partner to drive capital allocation, manage planning and forecasting, and influence strategic decision-making across the company. Additionally, you will leverage AI tools to improve financial workflows and translate business plans into actionable financial strategies.
The Technical Sourcer will identify and engage top-tier engineering talent using creative sourcing strategies and advanced tools. They will partner with recruiters and hiring managers to refine sourcing strategies and ensure a high-quality, diverse candidate pipeline.
The associate will interpret behavioral health coding and documentation review results to provide clear, actionable feedback to providers. They will also serve as a subject matter expert to resolve coding inquiries and identify documentation gaps to improve overall quality.
The Strategic Finance Manager will serve as an embedded business partner to drive capital allocation, financial planning, and forecasting. They will translate business plans into financial strategies while leveraging AI tools to improve operational efficiency and decision-making.
The Principal will own the clinical organization's operating system, including governance committee operations, OKR cycles, and clinical policy lifecycles. They will also oversee the execution of clinical programs and act as the primary administrative interface between the clinical team and cross-functional departments.
You will own the development of foundational data infrastructure to classify patient clinical profiles and measure care costs. This involves building payer-facing data products and defining the overall data strategy for the outcomes team.
The Chief of Staff will act as the primary operating layer for the Payer and Clinical teams, driving cross-functional execution and strategic alignment. You will design and facilitate leadership cadences, manage complex initiatives, and translate strategic intent into actionable goals across the organization.
The Privacy Manager will oversee core privacy operations, including HIPAA compliance, state privacy laws, and vendor governance. They will also conduct privacy assessments for products and AI initiatives while managing individual rights requests and incident investigations.
The Operations Lead will manage the Patient Safety Triage Team, overseeing daily operations, clinical product launch readiness, and safety data infrastructure. They will also coordinate crisis-support vendor relationships and drive quality improvement initiatives across the organization.
You will define the strategy for search, retrieval, and ranking systems to maximize successful patient-provider matches. You will collaborate with ML engineers and data scientists to build robust evaluation platforms and resolve competing priorities across the organization.
You will lead the entire customer experience operation, including agent success, customer care, and systems, while managing a team of over 100 employees and 800 partner agents. You are responsible for setting the quality standard, driving AI integration, and managing capacity and costs to support the company's rapid growth.
The Business Development Lead will manage the full sales cycle for mid-market health system partnerships, from initial prospecting to successful launch. They will also build relationships with clinical leadership and support enterprise-level deals while mentoring the business development team.
The Senior Counsel will serve as a strategic partner to R&D teams, providing regulatory guidance on AI, data usage, and health laws. They will translate complex legal requirements into actionable tools for engineering and product teams to ensure compliance while supporting innovation.
The Senior Associate will manage commercial KPI dashboards, competitive intelligence, and the payer reporting cycle. They will also oversee enablement infrastructure and operational workflows to support the payer partnerships team.
You will manage long-term health plan partnerships and lead contract strategy to optimize partnership success. Additionally, you will collaborate with cross-functional teams to deliver insights that inform product and operations strategy.
You will architect and own the cloud platform, ensuring scalable, self-serve infrastructure for all engineering teams. You will also lead efforts to improve deployment safety, manage capacity, and optimize cloud costs across the organization.
The Revenue Operations Manager will serve as the analytical and AI backbone for the Care Partnerships team, building performance infrastructure and AI-powered tools. They will identify opportunities to use AI for partner prioritization and account health while delivering strategic insights to drive GTM decision-making.
You will build, ship, and iterate AI-powered workflows to automate revenue operations and drive growth across provider GTM teams. Additionally, you will lead cross-functional initiatives to deploy AI-native tools and optimize business processes through data-driven insights.
You will serve as the technical anchor for the Journey team, owning the architecture of the communications engine and decision systems. You will design and evolve the platform to enable LLM-powered personalization and cross-channel orchestration at scale.
You will own the experimentation platform, designing core primitives for user assignment, exposure tracking, and identity resolution across devices. Additionally, you will act as a technical product manager to sequence the roadmap and educate teams on running trustworthy experiments.
Lead the design and implementation of systems powering insurance operations, including patient identification, pricing, and claims processing. Mentor engineering team members while building scalable, data-intensive, and ML-powered platforms.
You will build and define the provider community strategy, including programming, events, and advocate infrastructure to foster engagement. Additionally, you will manage community channels and develop a content strategy that turns providers into brand champions.
The Senior Counsel will serve as a strategic partner to R&D teams, providing guidance on AI, data usage, and healthcare regulations. They will translate complex legal requirements into actionable tools to support innovation while mitigating regulatory risk.
The role involves managing external payer relationships and driving deal strategy to accelerate negotiated outcomes for health plan partnerships. Responsibilities include conducting market analysis, creating deal content, and managing recurring touchpoints with payer counterparts.
Lead the payer marketing function by defining the overarching positioning, narrative, and GTM plan for health plans. The role involves commercializing new payer solutions and translating clinical data into compelling outcomes narratives to drive revenue and relationship depth.
The Lead Brand & Creative Strategist will build Headway's first comprehensive brand strategy, defining its positioning, narrative, and visual identity. They will lead creative strategy for major campaigns and develop scalable brand systems to ensure consistency across all products and communications.
Lead high-impact technical programs for the Insurance platform, focusing on system optimization and data rearchitecture. Act as a strategic partner to engineering leadership to align technical roadmaps with business OKRs and improve operational efficiency.
Lead day-to-day accounting operations, managing a team of four to oversee month-end close and financial reporting under US GAAP. Drive the automation of accounting workflows using AI and LLMs while partnering cross-functionally to scale financial processes.
Own commercial relationships and channel strategies to expand Headway's footprint with a strategic national health plan partner. Develop senior-level relationships and create scalable commercial playbooks to increase demand and partnership stickiness.
