Lead full-cycle technical recruiting for engineering teams, partnering with leaders to define roles and execute hiring strategies. Act as a talent advisor to optimize the recruitment funnel and ensure a high-quality candidate experience.
Headway
29 Remote Job Openings at Headway
The role involves designing and scaling core operational workflows to improve efficiency and quality for patients and providers. You will act as a bridge between product and data teams to implement automated, future-first solutions.
Lead high-impact technical programs for the Insurance platform, focusing on system optimization and data rearchitecture. Act as a strategic partner to engineering leadership to align technical roadmaps with business OKRs and improve operational efficiency.
Lead the development of AI-powered patient intake, therapist matching, and between-session support tools. Establish safety infrastructure, evaluation protocols, and AI-informed outcome measurements within a HIPAA-compliant environment.
Lead day-to-day accounting operations, managing a team of four to oversee month-end close and financial reporting under US GAAP. Drive the automation of accounting workflows using AI and LLMs while partnering cross-functionally to scale financial processes.
Build and iterate AI-powered workflows to automate revenue motions and reduce manual effort for GTM teams. Lead end-to-end Rev Ops initiatives by analyzing data, deploying AI-native tools, and partnering with R&D to productize scalable systems.
The role focuses on managing financial models and budgets to optimize GTM investment efficiency across provider and patient growth initiatives. You will analyze operating KPIs and funnel data to provide strategic insights and executive-ready reporting for resource allocation.
Architect the operational framework for the Patient Group to connect patients with mental healthcare and drive group strategy. Lead a Business Operations team to scale patient acquisition and partner with Product and Engineering to execute high-impact roadmaps.
Serve as the primary regulatory attorney providing real-time guidance to Clinical and Operations teams on health laws and telehealth modalities. Partner with Product and Engineering to ensure innovative technology products comply with complex healthcare regulations.
Own commercial relationships and channel strategies to expand Headway's footprint with a strategic national health plan partner. Develop senior-level relationships and create scalable commercial playbooks to increase demand and partnership stickiness.
Manage and grow relationships with care partners, including health systems and medical clinics, to ensure partner satisfaction. Collaborate with internal Strategy, Product, and Operations teams to leverage data insights and inform product strategy.
Lead the clinical education function by designing and scaling learning programs for a network of over 60,000 mental health providers. Monitor network health indicators to ensure clinical quality, regulatory compliance, and provider competency.
Build and lead the CX product function from the ground up, focusing on AI-powered resolution and agent tooling. Define the vision for proactive engagement and unify contact channels to improve customer satisfaction and cost efficiency.
Lead the HR technology strategy and operations by building and optimizing a scalable People technology ecosystem. Manage a team of professionals to improve employee lifecycle automations and partner cross-functionally to design secure system integrations.
Support health plan partnerships and external relations through relationship building, presentations, and industry conference participation. Drive innovative data analyses to prove patient outcomes and inform the strategic direction of digital clinical tools.
Manage and grow relationships with healthcare partners, including health systems and medical clinics, to ensure partner satisfaction. Collaborate with internal product and operations teams to leverage data insights for partnership growth and strategy.
The role focuses on translating clinical and network data into evidence-backed narratives to position Headway as a critical partner for payers. It also involves building a competitive intelligence capability to shape positioning against market alternatives.
The role involves auditing behavioral health documentation and coding for accuracy and compliance with ICD-10-CM and CPT standards. The specialist will provide actionable feedback and education to providers to improve documentation quality and support internal billing processes.
Drive complex, cross-functional initiatives to advance pod-level objectives and build scalable operational workflows from the ground up. Use data tools to extract insights and deliver end-to-end projects that improve efficiency and reliability across the organization.
Lead the technical direction of the Payment and Clearinghouse platforms to ensure reliable movement of money between patients, providers, and payers. Design fault-tolerant integrations and build scalable abstractions to enable other engineering teams to ship features safely.
Build and lead the company's procurement function from scratch, including intake processes, spend governance, and vendor selection. Manage high-stakes negotiations and implement the operational infrastructure for source-to-pay cycles across SaaS, AI, and professional services.
Architect and build intelligent ML and LLM-powered systems to review clinical documentation, detect billing risks, and measure clinical quality. Lead the technical direction and mentorship for the Payers & Outcomes engineering group as it scales.
Lead the operational execution of revenue accounting and manage a team of Senior Revenue Accountants to ensure compliant reporting under ASC 606. Partner cross-functionally to drive scalable processes, AI adoption, and audit readiness for the revenue function.
Lead high-stakes product domains by defining end-to-end strategy and shipping measurable product outcomes. Collaborate across engineering, design, and executive leadership to build scalable AI-powered systems for patients, providers, and payers.
Own the full device lifecycle for macOS, Windows, and ChromeOS endpoints from procurement to retirement. Automate onboarding/offboarding flows and build device trust foundations within a HIPAA-regulated environment.
Lead the vision and roadmap for Headway's AI platform, evolving the internal AI assistant 'Eddy' into a comprehensive ecosystem of agents and skills. Partner with cross-functional teams to identify and implement high-value AI workflows that improve operational efficiency.
Design and standardize the IAM lifecycle and automate provisioning and de-provisioning workflows for employee accounts. Lead the transition to a least-privilege model through the implementation of Role-Based Access Control (RBAC) and IdP integrations.
Establish and execute the research and publication strategy to demonstrate the impact of Headway's network through rigorous, public-facing research. Lead the clinical research function by developing roadmaps, conducting strategic analysis, and collaborating with cross-functional teams to influence corporate strategy.
You will set the technical direction for mobile codebases, own architecture planning, and mentor team members through pair programming. Additionally, you will collaborate with client stakeholders to manage project scope and ensure the delivery of high-value features.
