The Technical Support Administrator is responsible for receiving, prioritizing, and resolving end-user help requests via CRM and Jira. They also monitor site infrastructure health and provide on-call support for robotic material handling systems.
Exol
23 Remote Job Openings at Exol
Manage the end-to-end procurement process for steel and metal components while ensuring engineering and quality standards are met. Collaborate with cross-functional teams to optimize supply base, mitigate risks, and drive cost-saving initiatives.
Own and manage site distribution planning and execution to ensure materials are positioned and released in alignment with project milestones. Lead a team to coordinate warehouse inputs and outputs with installation schedules and customer project timelines.
The role focuses on translating supply and project demand into actionable material flow plans to support automation system deployments. Responsibilities include coordinating warehouse positioning, staging, and kitting to ensure materials align with installation milestones.
Design and build data models, reports, and dashboards to transform complex operational data into actionable business insights. Partner with stakeholders to deliver analytics solutions and support the migration of the data lake to a cloud platform.
Develop and deliver technical training programs to maintenance technicians on advanced robotic automation systems. Serve as a subject matter expert to coach personnel in troubleshooting mechanical, electrical, and PLC systems at customer sites.
Manage the end-to-end warranty and returns recovery process for material claims from customer sites. This includes negotiating repair agreements, issuing return POs, and partnering cross-functionally to prevent recurrence of issues.
Source and procure spares and Recommended Spare Parts List components while managing supplier relationships to drive cost savings. Partner with planning teams to align procurement strategies with demand and maintain accurate purchasing data within SAP.
Lead the creation and management of complex 2D AutoCAD drawings for steel structures and robotic layouts while coordinating with the 3D Revit team. Mentor junior designers and enforce CAD standards to ensure accuracy and constructability across large-scale projects.
Responsible for the installation, commissioning, and testing of PLC-controlled robotic equipment at customer sites. Acts as the primary onsite liaison for issue resolution and coordinates with cross-functional teams to ensure seamless system integration.
Lead the planning, execution, and monitoring of Service Operations projects to ensure long-term performance and reliability of robotics systems. Collaborate with cross-functional teams and stakeholders to define project scopes, manage budgets, and drive continuous improvement initiatives.
Lead the System Layout and Structural Engineering organization to deliver high-quality design packages and structural solutions for warehouse automation platforms. Drive cross-functional collaboration and implement advanced CAD automation and AI-assisted workflows to improve design efficiency and scalability.
The Senior On-Site Project Manager is responsible for the end-to-end planning, execution, and delivery of automated solutions at customer sites. This includes managing multiple projects simultaneously and ensuring effective communication between customers, internal teams, and subcontractors.
Manage the end-to-end procurement process for electronic components and automation controls while maintaining strong supplier relationships. Collaborate with cross-functional teams to optimize supply bases, reduce costs, and ensure material availability for robotic systems.
Define and lead the global trade compliance strategy and operating model to support complex automation system delivery and after-sales operations. This role involves designing enterprise-wide policies, managing regulatory risks, and embedding compliance into supply chain and product lifecycle processes.
Design and develop real-time applications for the production management of mobile robots and hardware across desktop, mobile, and web stacks. Collaborate with cross-functional teams to define API contracts and implement production-quality features in an agile environment.
Senior Operational Auditor – (Capital Projects, Supply Chain & Inventory)
Exol
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Full Time
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2 months ago
Exol
Lead operational audits focused on large capital construction projects, supply chain, and inventory management to assess effectiveness and internal controls. Partner with cross-functional stakeholders to identify risks and provide actionable recommendations for process improvement.
The Senior Site Quality Engineer provides quality leadership at customer installation sites to ensure adherence to safety and quality standards. They oversee installation partners, manage quality inspections, and drive continuous improvement through root cause analysis and corrective actions.
The technician will perform complex troubleshooting, repairs, and upgrades on robotic vehicle fleets at various client sites. They are responsible for ensuring safety compliance, documenting maintenance activities in the CMMS, and providing technical expertise to the field service team.
Serve as a liaison between customers and internal teams to ensure automation systems deliver measurable value and performance. Monitor system data, facilitate customer meetings, and drive continuous improvement initiatives to optimize efficiency.
Lead and develop a team of 2D CAD designers to deliver high-quality structural design documentation and BOM releases for warehouse automation projects. Oversee end-to-end drawing packages, drive process standardization, and manage project milestones while collaborating with cross-functional engineering teams.
The Technical Support Engineer is responsible for ensuring the successful operation of Symbotic systems at client sites, including system stand-up and ongoing operations. This role involves structured technical troubleshooting and supporting complex escalations during high-impact operational events.
The System Reliability Test Engineer is responsible for troubleshooting, repairing, and validating automated robotic systems, including mechanical, electrical, and pneumatic sub-systems, while providing support to Commissioning, Testing, and Operations teams. This role involves performing inspections, adjusting, calibrating, repairing, and modifying system components to ensure continuous operation at customer sites.
