The Customer Training Specialist will design and facilitate training programs for corporate legal clients to ensure effective product adoption and reduce churn. They will also collaborate with internal teams to report on adoption metrics and support the launch of new product features.
Clio
10 Remote Job Openings at Clio
The Accounts Receivable Specialist will manage financial transactions and ensure accurate billing processes within the legal technology sector. They will support the finance team in maintaining healthy accounts and improving operational efficiency.
Lead a team of ML engineers to design and ship state-of-the-art AI solutions, including agentic workflows and RAG pipelines. Collaborate cross-functionally with product and MLOps teams to integrate LLM-driven features into the legal technology platform.
Design, build, and maintain scalable Azure infrastructure and Infrastructure-as-Code using Terraform. Collaborate with cross-functional teams to enhance CI/CD pipelines, observability, and overall cloud reliability.
Develop and execute branded creative content across all marketing channels, including advertisements, social posts, and website graphics. Collaborate with the Senior Art Director and marketers to ensure brand integrity and implement campaign feedback.
Own the monthly commission execution process and partner with leadership to design strategic sales incentive plans. Analyze attainment and pipeline data to recommend improvements to quotas, territories, and plan mechanics.
Own the vision, strategy, and roadmap for Clio's unified platform experience, including navigation and shared surfaces. Lead cross-functional execution across design and engineering to ensure a coherent user experience across the full product suite.
Manage the post-sale customer journey for the Mexico market, focusing on maximizing customer value and securing renewals. Act as the primary point of contact to prevent churn and identify expansion opportunities through strategic portfolio management.
Lead the full consultative sales cycle for Vincent AI, focusing on strategic prospecting and closing deals with mid-to-large law firms in Mexico. Build long-term relationships with legal partners and collaborate with global teams to drive regional growth.
The Principal Account Executive will be responsible for managing enterprise accounts and driving sales growth. This role involves developing strategic relationships with clients and ensuring customer satisfaction.