The role involves troubleshooting complex networking and system issues for enterprise customers across SaaS and on-prem environments. You will collaborate with R&D and Product teams to resolve high-impact cases and ensure customer satisfaction.
Claroty
7 Remote Job Openings at Claroty
Serve as the primary point of contact and trusted advisor for executive stakeholders to ensure successful platform adoption and value realization. Coordinate cross-functional internal teams to resolve complex customer issues and influence the product roadmap based on customer insights.
The role involves creating a wide range of marketing collateral and sales enablement materials to drive targeted outcomes across core verticals. Additionally, the associate will research and implement AI workflows to optimize content generation and reporting.
Manage a global Order Management team to ensure accurate deal booking and commercial governance. Drive process automation across the Quote-to-Cash lifecycle and ensure compliance with revenue recognition requirements.
Serve as a strategic technical advisor to design and deliver tailored cybersecurity solutions for complex OT/ICS environments. Lead technical discovery, execute Proof of Concepts, and manage technical responses for RFPs to ensure the technical win.
Serve as a strategic technical partner to enterprise customers to ensure successful deployment and adoption of Claroty's platform. Bridge the gap between customers and internal teams by providing technical guidance, optimization strategies, and managing technical requirements.
Architect and lead the alliance growth engine by defining ecosystem strategies and managing Tier 1 OEM partners. Lead the Cyber Tech Alliance Program to ensure seamless platform integrations and drive non-linear revenue through high-leverage deals.
