Manage a portfolio of enterprise accounts, drive adoption of the BigPanda AIOps platform, and guide customers toward measurable operational improvements. Lead customer reviews and renewal planning, identify expansion opportunities, support joint proof-of-value engagements, and represent customer needs internally.
Lead potential customers through product demonstrations and manage proof-of-value projects to showcase business outcomes. Collaborate with sales partners to strategize and advance opportunities while fostering relationships across internal teams.
The Business Value Manager will quantify and communicate the financial and operational impact of BigPanda's AI platform to both prospective and existing customers. They will champion value-selling methodologies across the organization and partner with sales and product teams to build defensible business cases.
Design and build platform capabilities for generative AI products, including data ingestion, agentic infrastructure, and enterprise integrations. Own features end-to-end from technical design and implementation to customer validation and rapid iteration.
Define and drive the L1 Agent roadmap while partnering with engineering to ship AI-native product capabilities. Conduct customer discovery and collaborate with GTM teams to ensure successful product launch and adoption.
You will own the end-to-end launch and release process, ensuring cross-functional alignment and accurate tracking of product delivery. Additionally, you will design and implement automations and AI-driven workflows to improve operational efficiency within the product organization.
The Technical Program Manager will lead customer implementations of AI solutions, ensuring technical alignment and the delivery of measurable business outcomes. They will act as a bridge between internal teams and customers to drive adoption, manage project roadmaps, and facilitate cross-departmental collaboration.
The Content and Brand Activation Manager will oversee the day-to-day social and video engine for Corporate Marketing, translating strategic narratives into engaging, platform-native content. This role involves active collaboration with executives and cross-functional teams to produce high-impact social assets, event coverage, and thought leadership materials.
You will own the end-to-end digital presence, including website performance, design, and evolution, while acting as a strategic partner to Marketing Ops. You are responsible for setting the AI-native digital strategy, managing paid media, and ensuring security and compliance across all digital properties.
You will own customer engagements from discovery through implementation, designing and deploying BigPanda solutions while partnering with technical stakeholders. You will also build custom integrations, scripts, and automations to ensure successful platform adoption and value realization.
Manage complex sales cycles and build relationships with enterprise clients to promote BigPanda's AIOps platform. Work within a team to conduct product demonstrations, perform proactive prospecting, and achieve revenue targets.
Manage complex sales cycles and build relationships with enterprise clients to demonstrate the value of BigPanda's platform. Proactively prospect and help prospects evaluate solutions to solve IT-related challenges while meeting revenue goals.
