BigPanda

The role manages the end-to-end product operating system, acting as the bridge between Product, Engineering, and GTM teams. Key duties include building AI-powered voice-of-customer systems, prototyping internal automation tools, and overseeing launch readiness for AI-native features.

The Senior People Operations Partner manages the full lifecycle of people programs, including compensation, total rewards, and global entity compliance. The role focuses on operational excellence by integrating AI-native workflows to automate tasks and analyze workforce data.

Manage and grow relationships with large, complex customers by fostering strategic executive partnerships and aligning solutions to business outcomes. Drive revenue expansion through upselling and cross-selling while ensuring high customer satisfaction and retention.

Manage complex sales cycles and build relationships with enterprise clients to demonstrate the value of BigPanda's platform. Work within a team to achieve revenue goals through proactive prospecting and effective solution evaluation.

The Director, UX Design will define what AI-native UX means for the platform, setting craft standards, experience architecture, and design philosophy as the first design hire and leader. Responsibilities include defining AI-native UX principles, leading the design process, owning the end-to-end user experience, and creating a scalable design system.