The Client Engagement Manager will serve as a trusted advisor and platform expert to ensure successful implementation, high user adoption, and client satisfaction for a portfolio of SaaS accounts. They will manage the full commercial lifecycle, including onboarding, training, and driving renewals while collaborating with internal teams to optimize the customer journey.
Ascend Learning, LLC
46 Remote Job Openings at Ascend Learning, LLC
Drive new business acquisition and lead generation for the Staff Garden solution within healthcare organizations in the Midwest Region. Manage the full sales cycle from prospecting and discovery to negotiation and closing deals.
The Member Service Representative provides post-sales support to NASM and AFAA members via phone, email, and social media. Responsibilities include resolving inquiries, providing light technical support, and processing membership cancellations or retests.
Business Development Representative
Ascend Learning, LLC
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Full Time
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9 days ago
Ascend Learning, LLC
The BDR is responsible for generating qualified sales leads through outbound calls, emails, and social media to cultivate new business opportunities. They will use consultative techniques to recommend healthcare training and certification solutions to key stakeholders and coordinate discovery meetings for the sales team.
Order & Billing Specialist- Part-Time
Ascend Learning, LLC
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Full Time
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13 days ago
Ascend Learning, LLC
The specialist will handle daily order management tasks, process sales orders, and resolve customer billing inquiries. They will collaborate with sales, inventory, and warehouse teams to ensure seamless order fulfillment and maintain accurate client data in the ERP system.
Manage and nurture international B2B client relationships to drive contract consumption and increase retention rates. Identify upselling opportunities and serve as the primary point of contact to ensure client satisfaction and ROI.
Provide responsive post-sales support to NASM and AFAA members via telephone, email, and social media. Handle technical support, process policy-based requests, and document member inquiries and trends.
The role serves as the Subject Matter Expert for Revenue FP&A, owning the annual operating plan, long-range plans, and quarterly forecasts. It involves developing detailed revenue models and providing key variance insights to Finance executives and the Board.
The Senior Security Engineer serves as the primary technical owner and SME for the CrowdStrike platform, designing custom Indicators of Attack and optimizing detection workflows. They collaborate with cross-functional teams to align security controls with business objectives and handle SOC alert triage and incident response.
Responsible for creating, maintaining, and editing assessments while ensuring they meet stakeholder specifications and quality standards. This includes managing internal databases, performing beta testing, and coordinating with cross-functional teams for product release.
Lead the strategic relationship with C-suite executives at hospitals and health systems to ensure platform adoption, satisfaction, and contract renewal. Act as a trusted advisor to align Laudio's solutions with client strategic priorities and drive revenue growth through upsell opportunities.
Senior Director Business Development
Ascend Learning, LLC
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Full Time
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25 days ago
Ascend Learning, LLC
Lead expansion efforts for the MedHub portfolio within Allied Health by identifying and executing growth strategies and partnerships. Manage and scale a high-performing sales team to accelerate revenue and deepen market penetration.
Develop statistical models and machine learning pipelines to detect threats and behavioral anomalies in assessment datasets. Create executive dashboards and reports to communicate security risks and insights to senior leadership.
The role focuses on building models, reports, and intelligence to protect the integrity of assessments through threat detection and behavioral analysis. Responsibilities include developing complex SQL queries, creating Tableau dashboards, and communicating security findings to senior leadership.
The Manager Test Development oversees the creation and quality control of assessments while managing the test development team's performance and workflow. This role serves as a liaison between business units and the development team to ensure timely delivery of high-quality products.
Strategic Account Manager - West Region
Ascend Learning, LLC
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Full Time
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a month ago
Ascend Learning, LLC
Manage and expand relationships with high-value strategic accounts in the West region to drive mutual growth and retention. Act as the lead point of contact to align product offerings with client business goals and execute growth strategies.
Serve as a nursing industry expert to guide product strategy, roadmaps, and specifications for nursing education solutions. Collaborate with cross-functional teams to incorporate customer feedback and support the rollout of new product launches.
Nurse Educator Consulting Services- Accreditation
Ascend Learning, LLC
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Full Time
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a month ago
Ascend Learning, LLC
Provide expert nursing consultation on curriculum, accreditation, and faculty development to improve client success. Conduct mock accreditation visits and deliver professional development presentations and webinars for nursing programs.
Lead and mentor a team of UX designers while shaping the overall UX strategy across the digital product portfolio. Partner with product managers and engineers to deliver intuitive, user-centered experiences and integrate AI-powered workflows into the design process.
Develop and execute organic search and answer engine strategies across a portfolio of healthcare brands to drive traffic and conversions. Act as the internal subject matter expert on SEO, AEO, and GEO, partnering with cross-functional teams to optimize web content and site architecture.
The Psychometrician is responsible for assembling, analyzing, and scoring assessment instruments to ensure reliability, validity, and fairness. They will also design and conduct efficacy studies and predictive validity research to enhance learning products.
Lead the end-to-end development and submission of complex, strategic RFP responses for the healthcare commercial organization. Partner with cross-functional teams to create compelling proposals that improve win rates and support revenue growth.
Develop and update evidence-based nursing content, including assessment items and simulations, aligned with prelicensure curricula. Collaborate with cross-functional teams and subject matter experts to ensure product accuracy and quality.
The Product Solutions Consultant configures and builds Competency programs in StaffGarden for healthcare clients. They are responsible for training end users and collaborating with senior consultants to drive client adoption and product improvement.
Business Development Representative
Ascend Learning, LLC
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Full Time
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2 months ago
Ascend Learning, LLC
The BDR is responsible for generating qualified sales leads through outbound calls, emails, and managing marketing-qualified leads. They will coordinate discovery meetings for the sales team and handle annual subscription renewals for existing customers.
Support complex AI SaaS sales cycles by delivering outcome-driven product demonstrations to nursing, HR, and operations leaders. Partner with Enterprise Sales to design technical solutions and translate clinical workforce challenges into credible software narratives.
Sr Digital Analytics Specialist
Ascend Learning, LLC
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Full Time
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2 months ago
Ascend Learning, LLC
Design and manage the end-to-end strategy for GA4 and GTM while ensuring data integrity and privacy compliance. Translate complex website behavior and eCommerce data into actionable business insights and executive dashboards.
Client Success Specialist - West
Ascend Learning, LLC
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Full Time
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2 months ago
Ascend Learning, LLC
Support the nursing education sales team in the West Region by managing client retention, satisfaction, and sales enablement. Responsibilities include processing quotes, managing CRM records, and providing client support for courseware and assessment tools.
The Solutions Executive is responsible for cultivating new business and acquiring clients within the healthcare industry across an assigned U.S. territory. This involves conducting discovery discussions, managing the sales pipeline, and presenting dynamic solutions to key healthcare stakeholders.
The Sales Nurse Educator supports revenue targets by providing strategic direction to sales efforts and creating value for clients through innovative nursing solutions. They collaborate with sales representatives to enhance client relationships, improve messaging, and demonstrate product value to faculty.
Director National Accounts-Health Systems
Ascend Learning, LLC
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Full Time
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2 months ago
Ascend Learning, LLC
The Director of National Accounts is responsible for introducing new health systems to Laudio and managing complex consultative sales processes with C-suite executives. This includes generating leads, conducting product demonstrations, and collaborating with the Insights team to convert thought leadership into sales opportunities.
The Sales Nurse Educator supports revenue targets by providing strategic direction to sales efforts and creating value for clients through innovative nursing education solutions. They collaborate with account executives to demonstrate product value and maintain quality relationships to retain and generate new business.
VP Marketing, Healthcare Workforce Solutions
Ascend Learning, LLC
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Full Time
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2 months ago
Ascend Learning, LLC
Lead the marketing strategy and execution for the Healthcare Workforce Solutions portfolio to drive accelerated growth and pipeline quality. Oversee demand generation, brand management, and customer community development to position the company as an industry leader.
The Director of National Accounts is responsible for introducing new health systems to Laudio and managing complex consultative sales processes to secure multi-year contracts. This includes generating leads, conducting product demonstrations for C-suite executives, and collaborating with the Insights team to convert thought leadership into sales opportunities.
The Senior Security Engineer serves as the Internal SOC Lead, overseeing daily operations and managing relationships with managed security service providers. They lead incident response efforts and collaborate with cross-functional teams to align security controls with business objectives.
The Director of HR serves as a strategic advisor to senior operations leaders, aligning people strategy with business priorities to drive organizational effectiveness. Key duties include leading organization design, managing complex employee relations, and guiding change initiatives such as restructures and integrations.
You will lead a team of software engineers using the Scrum framework to build and iterate on a cloud-based platform. Additionally, you will act as a hands-on contributor, architecting scalable solutions and mentoring team members.
You will architect, develop, and deploy scalable cloud-based solutions while acting as a key individual contributor across the full stack. Additionally, you will mentor team members through code reviews and contribute to infrastructure improvements and troubleshooting.
You will architect, develop, and deploy scalable cloud-based solutions while acting as a key individual contributor across the full stack. Additionally, you will mentor team members through code reviews and contribute to infrastructure improvements and troubleshooting.
Sr Business Intelligence Analyst
Ascend Learning, LLC
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Full Time
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3 months ago
Ascend Learning, LLC
Develop advanced Tableau dashboards and translate business needs into scalable, actionable BI solutions. Manage complex projects while mentoring team members and acting as a subject-matter expert in data modeling and visualization.
Strategic Account Manager - NC/SC Region
Ascend Learning, LLC
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Full Time
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3 months ago
Ascend Learning, LLC
The Strategic Account Manager is responsible for maintaining and expanding relationships with high-value clients by understanding their business processes and goals. They will manage the sales pipeline, develop growth strategies, and ensure the successful delivery of solutions to meet client needs.
The Associate Account Manager will support major account management, identify upsell opportunities, and conduct customer insight analysis. They will also provide sales support, conduct product demos, and collaborate with internal teams to strengthen go-to-market strategies.
The role involves utilizing technology to provide live instruction, either in-person or virtually, supporting participants preparing for NCLEX success over 3-4 day reviews. Responsibilities also include understanding ATI products and implementing consistent processes to deliver high-quality reviews.
Securities Instructor (Part-Time)
Ascend Learning, LLC
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Full Time
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6 months ago
Ascend Learning, LLC
The instructor will teach live, interactive webinar-based courses on securities industry qualification exams, creatively delivering material to provide students with an in-depth understanding of products, rules, and industry structure. Additionally, the role involves supporting students by coaching them over the phone and via email to answer content-specific questions to ensure they pass their qualification exams.
Nursing Academic Readiness Educator (Part-Time)
Ascend Learning, LLC
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Full Time
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6 months ago
Ascend Learning, LLC
The educator will provide part-time, one-on-one online guidance and support to entry-level nursing students using a distance learning platform for content review in math, science, English, and reading. Responsibilities also include maintaining understanding of ATI products, demonstrating analytical skills to interpret outcomes, and providing scheduled virtual student office hours weekly.
Associate Account Manager - West Region
Ascend Learning, LLC
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Full Time
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6 months ago
Ascend Learning, LLC
The Associate Account Manager will support the management of major client accounts, identify upsell opportunities, and conduct customer insight analysis while providing sales support across various territories in the West region. Responsibilities also include aiding Account Managers in identifying new business, supporting outreach efforts, managing pipelines, pulling data for reviews, conducting product demos, and maintaining accurate CRM records.
