The Procurement Analyst will manage category strategies, sourcing plans, and contract negotiations for IT and technology spend. They will also handle day-to-day procurement operations, including purchase orders, vendor relationships, and the integration of AI tools to optimize workflows.
The Accounts Payable Specialist will manage daily vendor invoices, purchase orders, and expense reimbursements while ensuring accuracy and timely payments. They will also support month-end closing processes, resolve vendor discrepancies, and utilize AI tools to optimize workflows.
The Billing Specialist will own the end-to-end billing process, including managing subscription billing in Stripe and reconciling transactions. They will also handle AR tasks, resolve billing discrepancies, and leverage AI tools to automate and improve billing workflows.
The Tax Accounting Analyst will manage tax compliance across sales, local, and payroll tax while processing tax notices and resolving issues with authorities. They will also collaborate with the Payroll and AP departments to ensure accurate financial records and leverage AI tools to optimize tax workflows.
The Collections Manager will own the end-to-end accounts receivable lifecycle and lead a team of analysts to optimize recovery rates and aging. They will also implement AI-driven automation to streamline workflows and ensure strict adherence to financial compliance standards.
The Collections Manager will own the end-to-end accounts receivable lifecycle, including strategy development and daily recovery operations. They will lead a team of analysts, implement AI-driven automation, and ensure financial compliance across cross-functional departments.
The IT Support Specialist will manage endpoint devices, user identity, and access lifecycles while providing tier 1-2 technical support for a globally distributed workforce. They will also collaborate with the core IT team on cross-regional projects and maintain internal knowledge base documentation.
The Customer Success Specialist will provide timely technical support via email, chat, and phone while driving customer retention, adoption, and growth. They will collaborate with Product and Engineering teams to resolve issues, advocate for customer needs, and ensure successful implementation of platform solutions.
The Customer Success Manager will guide clients through the entire lifecycle, from onboarding to retention, while using data insights to drive adoption and value. They will act as a trusted advisor and cross-functional advocate to ensure customer needs are met and business outcomes are achieved.
The Manager of Risk and Disputes oversees the Dispute Defense team to ensure effective chargeback resolution and minimize financial risk. They are responsible for managing team workflows, reporting on performance metrics, and leveraging AI to automate and improve operational processes.
Lead a team of Quality Engineers in Agile squads, managing hiring, coaching, and resource allocation. Own the overall quality outcomes, enforce release readiness standards, and integrate AI-driven testing agents into the production fleet.
Own the end-to-end flow automation strategy for the SaaS Platform, focusing on critical user journeys and API contract coverage. Integrate automated tests into CircleCI quality gates to ensure fast and trustworthy releases.
You will automate deployment, monitoring, and management for AWS cloud-based infrastructure while developing internal tooling to improve developer productivity. Additionally, you will maintain CI/CD pipelines and collaborate with teams to ensure platform availability and stability.
The Senior Quality Engineer will champion product quality by advocating for the customer experience, designing comprehensive test strategies for complex features, and identifying risks early in the development lifecycle. Responsibilities also include validating APIs, integrations, data pipelines, and driving quality improvements through process definition and automation collaboration.
The role involves designing and building scalable web applications using modern technologies across the stack, including developing and maintaining APIs and reusable frontend components. Responsibilities also include contributing to architectural decisions, improving engineering standards, and mentoring teammates.
The engineer will design, build, and maintain web applications using modern backend and frontend technologies, developing and maintaining APIs and backend services to support product features. They will also contribute to improving existing systems, collaborating with product and design teams to deliver user-focused features.
The Senior Software Engineer will design, implement, and integrate AI features into existing 8am products by collaborating with product managers and data scientists. Responsibilities include building and evaluating AI-powered services, writing high-quality Python code for data manipulation and LLM interaction, and developing infrastructure for scalable AI deployment.
