The specialist will handle inbound customer support inquiries via phone, email, and chat while providing product troubleshooting. They are also responsible for documenting all interactions in Salesforce and educating customers on company products.
The Business Operations Manager will partner with the SVP of Partnerships to oversee planning, reporting, and budgeting while managing systems and processes across the organization. They will own revenue analytics, optimize the quote-to-cash process, and drive cross-functional initiatives to improve partner program performance.
The Staff Accountant is responsible for performing month-end close functions, preparing journal entries, and reconciling balance sheet accounts. They will also support financial audits, analyze income statement variances, and ensure all procedures comply with GAAP requirements.
The Staff Accountant will perform month-end close functions, including preparing journal entries and reconciling balance sheet accounts. They will also support financial and tax audits while ensuring all procedures comply with GAAP requirements.
The Vice President of People will lead the People function, overseeing strategy, Total Rewards, HRIS, and facilities while acting as a key advisor to the Chief People Officer. This role involves building scalable programs to support organizational growth and mentoring leadership teams across international offices.
The Director, Order to Cash will own the end-to-end revenue operations, including billing, collections, and payment settlements across subscription and transaction-based models. They will lead a team to improve scalability, automation, and internal controls while partnering with cross-functional departments to drive financial efficiency.
The Senior Data Analyst will deliver high-quality analytics, automated reporting, and actionable insights to support FP&A, Partnerships, and Product teams. They will manage the full data lifecycle and collaborate with Data Engineering to build scalable data models and workflows.
You will lead a team of Partner Account Managers to source and grow ISV partnerships while managing the strategic roadmap for payment integrations. You are responsible for setting team KPIs, driving commercial strategy, and ensuring cross-functional alignment to deliver value to partners and end customers.
You will own a portfolio of multinational payments partners and manage the strategy and roadmap for embedded finance and fintech product initiatives. This role involves cross-functional leadership to drive commercial growth, negotiate agreements, and ensure successful product launches.
You will lead the design and scaling of the data platform while building reliable pipelines to support analytics and machine learning. Additionally, you will mentor team members and establish engineering standards to improve data quality and system observability.
The AI Security Analyst will identify and mitigate AI-specific risks, including prompt injection and supply chain vulnerabilities, while supporting governance for agentic systems. Additionally, the role involves performing SOC-style monitoring, conducting vendor risk assessments, and ensuring compliance with frameworks like SOC 2 and NIST AI RMF.
The Billing Specialist will own the end-to-end billing process, including managing subscription billing in Stripe and reconciling transactions. They will also handle AR tasks, resolve billing discrepancies, and leverage AI tools to automate and improve billing workflows.
Lead a team of Quality Engineers in Agile squads, managing hiring, coaching, and resource allocation. Own the overall quality outcomes, enforce release readiness standards, and integrate AI-driven testing agents into the production fleet.
Own the end-to-end flow automation strategy for the SaaS Platform, focusing on critical user journeys and API contract coverage. Integrate automated tests into CircleCI quality gates to ensure fast and trustworthy releases.
You will automate deployment, monitoring, and management for AWS cloud-based infrastructure while developing internal tooling to improve developer productivity. Additionally, you will maintain CI/CD pipelines and collaborate with teams to ensure platform availability and stability.
The Senior Quality Engineer will champion product quality by advocating for the customer experience, designing comprehensive test strategies for complex features, and identifying risks early in the development lifecycle. Responsibilities also include validating APIs, integrations, data pipelines, and driving quality improvements through process definition and automation collaboration.
The role involves designing and building scalable web applications using modern technologies across the stack, including developing and maintaining APIs and reusable frontend components. Responsibilities also include contributing to architectural decisions, improving engineering standards, and mentoring teammates.
The engineer will design, build, and maintain web applications using modern backend and frontend technologies, developing and maintaining APIs and backend services to support product features. They will also contribute to improving existing systems, collaborating with product and design teams to deliver user-focused features.
The Senior Software Engineer will design, implement, and integrate AI features into existing 8am products by collaborating with product managers and data scientists. Responsibilities include building and evaluating AI-powered services, writing high-quality Python code for data manipulation and LLM interaction, and developing infrastructure for scalable AI deployment.
