The Onboarding Manager ensures new customers successfully transition to the MyCase software by establishing a solid foundation for long-term success. They lead the onboarding experience, manage internal tasks, and provide proactive outreach during the first 90 days post-live.
8am
16 Remote Job Openings at 8am
Lead a team of Quality Engineers in Agile squads, managing hiring, coaching, and resource allocation. Own the overall quality outcomes, enforce release readiness standards, and integrate AI-driven testing agents into the production fleet.
The role involves running daily reports, maintaining accurate collection records, and consolidating data using Excel. Additionally, the assistant will assess customer accounts for high-risk factors and escalate unresolved issues to management.
Develop and maintain backend services and APIs to power customer-facing websites and marketing platforms. Build integrations between Marketing Operations systems like Marketo and Salesforce to ensure reliable data flow and automation.
Manage the full sales cycle for mid-market clients, from prospecting and discovery to negotiation and closing. Drive revenue growth by delivering high-impact product demos and aligning software solutions with client business challenges.
Own the end-to-end flow automation strategy for the SaaS Platform, focusing on critical user journeys and API contract coverage. Integrate automated tests into CircleCI quality gates to ensure fast and trustworthy releases.
The Staff Accountant will perform month-end close functions, reconcile bank accounts, and support financial and tax audits. They will also ensure all procedures comply with GAAP requirements and provide ad hoc financial analysis.
The Billing Systems Administrator will own the configuration, design, and functionality of core billing platforms like Zuora and Stripe. They will also manage system integrations, ensure financial data integrity, and drive automation to streamline revenue operations.
The Sales Enablement Specialist will design and execute onboarding and enablement programs to improve sales performance and rep ramp. They will collaborate with cross-functional teams to develop training materials, manage sales tools, and define KPIs to measure program effectiveness.
You will automate deployment, monitoring, and management for AWS cloud-based infrastructure while developing internal tooling to improve developer productivity. Additionally, you will maintain CI/CD pipelines and collaborate with teams to ensure platform availability and stability.
The Senior Quality Engineer will champion product quality by advocating for the customer experience, designing comprehensive test strategies for complex features, and identifying risks early in the development lifecycle. Responsibilities also include validating APIs, integrations, data pipelines, and driving quality improvements through process definition and automation collaboration.
The role involves designing and building scalable web applications using modern technologies across the stack, including developing and maintaining APIs and reusable frontend components. Responsibilities also include contributing to architectural decisions, improving engineering standards, and mentoring teammates.
The engineer will design, build, and maintain web applications using modern backend and frontend technologies, developing and maintaining APIs and backend services to support product features. They will also contribute to improving existing systems, collaborating with product and design teams to deliver user-focused features.
The Staff Full-Stack Software Engineer will be responsible for designing and building scalable web applications using modern technologies and leading complex technical initiatives spanning multiple systems and teams. This role involves defining system architecture, building and maintaining APIs, improving existing systems, and collaborating with product and design teams to deliver technical solutions.
This role involves owning performance observability, defining key metrics, and driving data-informed decisions regarding system behavior under load by working closely with engineering and product teams. Responsibilities include designing performance test suites for microservices on AWS, analyzing logs to isolate degradations, and defining nonfunctional tests for CI/CD gates.
The Senior Software Engineer will design, implement, and integrate AI features into existing 8am products by collaborating with product managers and data scientists. Responsibilities include building and evaluating AI-powered services, writing high-quality Python code for data manipulation and LLM interaction, and developing infrastructure for scalable AI deployment.
