Senior Product Manager | Mobile

About the role:

We're looking for a Senior Product Manager to own mobile at 8am. The solo and small firms we serve increasingly run their practices from their phones, and our mobile apps need a dedicated owner. You'll start close to zero: decide what our existing apps should become, find out what professionals truly need on the go, and build a small, AI-native team that ships fast.

Mobile is a core surface for 8am IQ, our AI platform. You'll bring 8am IQ to the phone so a professional can get work done across MyCase, CasePeer, LawPay, and the rest of 8am's products from wherever they are. You'll also make getting paid as simple as a tap, no matter which 8am product a customer uses.

This is a hands-on role. You'll lead a deliberately small team of two engineers. You'll be expected to prototype with AI tools, put those prototypes in front of customers, and come back with evidence, not just documents. You'll join the AI Platforms team, reporting to the VP, Product, AI Platforms.

In your first 30 days, you'll have talked with dozens of customers and audited our current apps. By 90 days, you'll have a mobile strategy and customer-tested prototypes ready for engineering. Within 6 months, you'll have shipped meaningful improvements and set a clear path for what mobile becomes at 8am.

Why you'll love this role

• You'll own a product area end to end and shape what mobile becomes at 8am.
• You'll work on a team at the center of 8am's AI strategy, with the tools and freedom to build in an AI-native way.
• You'll ship fast with a small team and see your work reach customers quickly.

About us:

At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.

Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!

What you'll do:

• Mobile strategy and discovery
  • Own the mobile product strategy across 8am's brands. Decide what to fix, rebuild, consolidate, or retire in our existing apps, and where a new experience earns its place.
  • Spend at least four hours a week with customers: interviews, on-site visits, call reviews, and NPS and support data. Turn that signal into a clear picture of what professionals need on the go.
  • Define the jobs mobile must do well for solo and small firms, such as getting paid, staying on top of cases and clients, capturing time and documents, and acting on what 8am IQ surfaces.
  • Build the business case and success metrics for mobile, tied to retention, payments volume, and continued product activation.
• AI-native building and delivery
  • Prototype ideas yourself with AI tools such as Claude, and test them with customers before engineering builds anything.
  • Lead a two-engineer squad that works in small scopes, fast cycles, and frequent releases.
  • Partner with the AI Platform team to bring 8am IQ to mobile: agents and tools that act across our products, with the permissions and audit trail legal and accounting professionals require.
  • Partner with the Payments team to bring mobile payment experiences, such as tap to pay, to customers on any 8am product.
  • Own app quality and release health: App Store and Google Play releases, ratings and reviews, crash and performance metrics, and mobile analytics.
• Cross-functional leadership and influence
  • Work with Product Marketing, Sales, and Customer Success to launch, message, and drive adoption, so what we ship reaches the market.
  • Align with the MyCase, CasePeer, LawPay, and Docketwise product teams so mobile reflects each brand's core workflows without duplicating work.
  • Share strategy and progress with leadership and the wider company, ideally through live demos.

About you:

• 6+ years of product management experience in B2B SaaS, including at least 3 years owning a native iOS/Android or cross-platform mobile app in market.
• A track record of taking a product from 0 to 1, or turning around an underinvested one, with measurable results.
• Hands-on prototyping. You build working prototypes yourself with AI coding tools, design tools, or code, rather than waiting on a designer or engineer to show customers an idea.
• Strong product design sense. You're comfortable doing much of your own UX work, with support from a shared design team.
• Deep customer discovery skills. You talk to customers every week and turn qualitative and quantitative signal into clear decisions.
• Experience shipping AI-powered features, with a practical grasp of LLMs, agents, and evals, including when AI adds value and when it adds complexity.
• Fluency with mobile metrics and tooling: product analytics, crash reporting, App Store and Google Play release management, and experimentation.
• Comfort owning scope end to end on a very small team, with a bias for shipping.
• Based in the U.S. and able to work with customers during U.S. business hours.
  
• Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.

Preferred Qualifications:

• Mobile payments experience, such as tap to pay, card-present payments, or digital wallets.
• Experience in legal tech, accounting, fintech, or other regulated, high-trust professional services.
• A background in product design or front-end engineering.
• Experience building agentic or conversational AI experiences on mobile.
• Experience serving small businesses and solo professionals, including product-led growth.

Additional Information
The annual salary range for this position is $160,000 to $200,000. The salary range for performing this role outside of the US / Austin / California may differ.  8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education.

Why 8am: 

At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day.

Here’s how we support our 8Team:

• Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees.
• Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
• Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents.
• Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
• Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
• Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
• Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.

At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day.

Diversity, equity & inclusion at 8am:

At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. 

Security advisory:

Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology.  As such, our Talent Acquisition Team only follows legitimate hiring practices.  We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process.  All interviews take place over phone call, Zoom/Google Meet or in person.  All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.