The agent provides technical assistance to users via phone and email to resolve hardware, software, and network issues. They are responsible for diagnosing problems, documenting service requests, and acting as a liaison between customers and internal departments.
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Manage day-to-day operations of an assigned area, focusing on supporting and training sales representatives and service technicians. Oversee new account sales, maintain existing accounts, and ensure the sales team meets training and performance standards.
Director, Account Management - Financial Services Director, Account Management - Financial Services
Foundever®
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Full Time
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5 Weeks Ago
Foundever®
The Director serves as the strategic owner of client accounts, focusing on retention, revenue growth, and alignment with client business objectives. They lead a team of Account Managers and oversee contract custodianship, pricing, and operational excellence.
Lead account management and business expansion across the Eastern U.S., focusing on utilities, EPCs, and industrial customers. Consult on motor repair and nuclear qualification requirements while acting as the primary liaison between customers and internal operations.
Develop and execute B2B paid media strategies to generate pipeline and reach priority buying groups within complex accounts. Manage the end-to-end campaign lifecycle, from ideation and activation to reporting and revenue accountability.
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Perform general administrative duties across various departments, including document creation and data entry. Handle invoicing, filing, scheduling, and the procurement of office supplies.
The intern will work as an IT Consultant proposing and implementing SAP solutions or as a Support Engineer assisting customers with applications and infrastructure. Responsibilities are tailored to the individual's strengths, interests, and skills.
Commercial Lending Sr. Manager - US REMOTE
NTT DATA Services
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Full Time
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5 Weeks Ago
NTT DATA Services
Manage large-scale projects and provide technical expertise to help financial institutions achieve digital and transformational goals. Lead process improvement task forces and maintain executive relationships to deliver high-value business outcomes.
Service Desk Agent with German & English
NTT DATA Services
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Full Time
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5 Weeks Ago
NTT DATA Services
The Helpdesk Analyst provides technical assistance to users via phone, chat, and email to resolve hardware, software, and network issues. They are responsible for documenting service requests in the ITSM and acting as a liaison between customers and internal departments.
BPO Customer Care Senior Representative 16 APPLICANTS
NTT DATA Services
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Full Time
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5 Weeks Ago
NTT DATA Services
Serve as the first point of contact for customers to resolve inquiries and complaints with a professional and caring approach. Accurately document all interactions and maintain up-to-date knowledge of program and product information.
Design and develop new features and services primarily in C++ to integrate with a cloud platform. Collaborate with product management and development leads within an Agile, CI/CD environment to ensure stable and maintainable software.
Lead sales efforts for a global multi-brand quick-service restaurant customer to drive profitable growth and menu adoption. Manage senior-level relationships and execute integrated account plans to achieve annual sales and margin objectives.
Provide front-line phone support to life insurance policyholders and agents regarding payments, claims, and policy information. Process transactions such as beneficiary changes and premium adjustments while maintaining accurate records and meeting service metrics.
Corporate Counsel-Remote within Canada
NTT DATA Services
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Full Time
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5 Weeks Ago
NTT DATA Services
Lead the drafting, reviewing, and negotiation of complex IT, digital, and AI services contracts. Provide legal guidance on outsourcing risks, employment law, and corporate governance matters.
Provide front-line phone support to life insurance policyholders and agents regarding payments, claims, and policy updates. Process service requests and maintain accurate records while meeting service metrics and quality benchmarks.
Remote Bilingual Customer Service Representative (English/French)
NTT DATA Services
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Full Time
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5 Weeks Ago
NTT DATA Services
Act as the first point of contact for customers to resolve inquiries and complaints in a professional manner. Accurately document all interactions and maintain up-to-date knowledge of program and product information.
The Regional Sales Manager is responsible for driving growth, market penetration, and managing dealer relationships within a specific geography. This includes leading field teams, conducting quarterly business reviews, and collaborating with marketing to increase brand visibility.
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AI Product Builder (South Africa/Egypt) AI Product Builder (South Africa/Egypt)
Foundever®
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Full Time
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5 Weeks Ago
Foundever®
The AI Product Manager will oversee the development and delivery of GenAI-powered products, managing the product backlog and aligning development with business objectives. They will lead agile ceremonies and collaborate with cross-functional teams including engineering, data science, and UX/UI.
VP - Human Resources Nearshore & Offshore VP - Human Resources Nearshore & Offshore
Foundever®
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Full Time
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5 Weeks Ago
Foundever®
Provide strategic HR leadership and operational guidance across EMEA countries to align field HR initiatives with global organizational objectives. Drive cross-border talent strategies, organizational effectiveness, and inclusion initiatives while managing local HR teams in nearshore and offshore regions.
Solutions Consultant - Financial Reporting (Pre-Sales)
Donnelley Financial Solutions
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Full Time
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5 Weeks Ago
Donnelley Financial Solutions
The Solutions Consultant serves as a technical and solution expert, demonstrating the ActiveDisclosure platform to align its capabilities with customer needs. They collaborate with the sales team during the discovery process and support client education through webinars and conferences.
Candidates will be evaluated for various roles in Customer Operations, Sales, Human Resources, Purchasing, Digital Product Management, Finance, Marketing, External Relations, Technology, and Network functions. The focus is on creating an inclusive work environment that inspires diversity and allows everyone to reach their full potential.
Lead the strategy, governance, and operational performance of BPO partners to ensure exceptional customer experience and efficiency. Manage multi-site, multi-country vendor relationships while driving KPI and SLA performance across various metrics.
The analyst will optimize and enhance manufacturing processes within the SAP environment by analyzing business requirements and designing functional solutions. Responsibilities include configuring the SAP ERP system, leading implementation testing, and providing end-user training and support.
CX Enablement Specialist (EMEA) CX Enablement Specialist (EMEA)
Foundever®
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Full Time
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5 Weeks Ago
Foundever®
Implement, configure, and optimize learning technology platforms and AI coaching tools to drive business impact. Collaborate with stakeholders to design scalable learning experiences using microlearning and gamification methodologies.
ASG - Contractor - Medical Advisor - Remote Canada ASG - Contractor - Medical Advisor - Remote Canada
Foundever®
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Full Time
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5 Weeks Ago
Foundever®
Provide independent clinical expertise and advisory support for telehealth services and virtual care programs. Develop clinical policies, guidelines, and escalation protocols while ensuring alignment with regulatory standards.
The developer will build, test, and deploy scalable Oracle CPQ solutions and integrate them with Salesforce CRM and ERP systems. They are also responsible for providing troubleshooting support and refining solutions through team collaboration.
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The developer will build, test, and deploy scalable Oracle CPQ solutions and integrate them with Salesforce CRM and ERP systems. They are also responsible for providing troubleshooting support and refining solutions through team collaboration.
Manage and grow the liquid vinegar portfolio by identifying new business opportunities and defending existing accounts. Collaborate with cross-functional teams to align customer needs with sales strategies and drive profitable growth.
Client Partner- Digital Supply Chain (Manufacturing & High Tech)
NTT DATA Services
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Full Time
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5 Weeks Ago
NTT DATA Services
Own the client relationship and P&L for key Manufacturing and High Tech accounts to drive growth in digital supply chain transformation. Lead complex pursuits and collaborate with partner ecosystems to deliver measurable business outcomes and innovation.
Manage and deliver Integrated Demand and Supply Planning (IDSP) solutions using o9 Solutions to improve client operating performance. This includes conducting business assessments, managing client relationships, and developing detailed project plans to meet specific engagement objectives.
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