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Remote Jobs & Work From Home Opportunities (197)

Search = Senior Customer Success Manager
DevSavant Inc. is hiring for remote Senior Customer Success Manager (APAC)

Senior Customer Success Manager (APAC) 12 APPLICANTS

DevSavant Inc. · Full Time · 11 Weeks Ago
DevSavant Inc.
🌎 Worldwide ⭐ 2-5 yrs exp 💼 Sales Customer Success Manager
The Senior Customer Success Manager will own all APAC customers, ensuring they recognize the impact of the products through onboarding and relationship management. Key duties include driving Net Revenue Retention by securing renewals, mitigating churn risks, and uncovering upsell opportunities across the customer lifecycle.
Eve is hiring for remote Senior Manager, Customer Success Operations

Senior Manager, Customer Success Operations

Eve · Full Time · 11 Weeks Ago
Eve
🌎 United States ⭐ 5-10 yrs exp 💼 Sales
The role involves owning the end-to-end Customer Success analytics, including health scoring methodology, renewal forecasting, and portfolio segmentation, while designing and operationalizing playbooks to drive customer outcomes like onboarding and risk intervention.
Sprinklr is hiring for remote Senior Customer Success Manager - CCaaS

Senior Customer Success Manager - CCaaS 11 APPLICANTS

Sprinklr · Full Time · 11 Weeks Ago
Sprinklr
🌎 Brazil ⭐ 5-10 yrs exp 💼 Sales Customer Success Manager
The Senior Customer Success Manager will act as a trusted advisor, driving adoption and value realization for strategic customers across the Marketing, Social, and Advertising product suite by bridging business objectives and platform capabilities. This involves leading strategic technical relationships, owning the end-to-end adoption lifecycle, coordinating cross-functional teams, and delivering stakeholder-specific enablement.
Loopio Inc. is hiring for remote Senior Customer Success Manager, Enterprise

Senior Customer Success Manager, Enterprise

Loopio Inc. · Full Time · 11 Weeks Ago
Loopio Inc.
🌎 Canada 💵 105K - 141K per year ⭐ 2-5 yrs exp 💼 Sales Customer Success Manager
The Senior Customer Success Manager will manage assigned Enterprise accounts, focusing on building meaningful customer relationships and partnering with internal teams to ensure a seamless customer journey from onboarding through long-term goals. This role involves developing creative strategies to boost engagement, drive growth, reduce churn, and actively champion customer insights to product teams.
Onapsis is hiring for remote  Customer Success, Senior Manager (m/f/d) EMEA

Customer Success, Senior Manager (m/f/d) EMEA

Onapsis · Full Time · 12 Weeks Ago
Onapsis
🌎 Netherlands ⭐ 5-10 yrs exp 💼 Sales
This role involves acting as a 'Coach/Player,' where the manager leads a team of CSMs and Renewal Reps through mentorship and talent management (70% of the role), while also personally managing 4-6 of the company's most complex, high-value flagship accounts (30% of the role). Key duties include pressure-testing deal strategies, ensuring operational excellence, and serving as the Voice of the Customer to Product and Sales teams.

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Onapsis is hiring for remote Customer Success, Senior Manager (m/f/d) EMEA

Customer Success, Senior Manager (m/f/d) EMEA

Onapsis · Full Time · 12 Weeks Ago
Onapsis
🌎 Germany ⭐ 5-10 yrs exp 💼 Sales
This role involves 70% leadership, focusing on managing and mentoring a team of CSMs and Renewal Reps while pressure-testing regional strategies and operational excellence. The remaining 30% requires the manager to personally handle 4-6 high-value flagship accounts, modeling best practices for the team.
Onapsis is hiring for remote Customer Success, Senior Manager (m/f/d) EMEA

Customer Success, Senior Manager (m/f/d) EMEA

Onapsis · Full Time · 12 Weeks Ago
Onapsis
🌎 Spain ⭐ 5-10 yrs exp 💼 Sales
This role involves 70% leadership, focusing on managing and mentoring a team of CSMs and Renewal Reps while pressure-testing regional strategies and ensuring operational excellence. The remaining 30% requires the manager to personally handle 4-6 high-value flagship accounts, modeling best practices for the team.
Onapsis is hiring for remote  Customer Success, Senior Manager (m/f/d) EMEA

Customer Success, Senior Manager (m/f/d) EMEA

Onapsis · Full Time · 12 Weeks Ago
Onapsis
🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Sales
This role involves acting as a 'Coach/Player,' where the manager leads and mentors a team of CSMs and Renewal Reps while personally managing a strategic portfolio of 4-6 high-value global accounts. Key duties include driving regional growth, pressure-testing deal strategies, ensuring operational excellence, and serving as the Voice of the Customer to Product and Sales teams.

Senior Customer Success Manager (Canada, USA)

Stealth HealthTech Startup · Full Time · 14 Weeks Ago
Stealth HealthTech Startup
🌎 Canada ⭐ 2-5 yrs exp 💼 Sales Customer Success Manager
The Senior Customer Success Manager will own relationships with the largest enterprise clients, serving as the main point of contact throughout onboarding and taking responsibility for their overall experience. This role involves leading regular client meetings, owning cross-functional projects with leadership, and building systems to scale the business effectively.
Cyara is hiring for remote Senior Customer Success Manager (East)

Senior Customer Success Manager (East)

Cyara · Full Time · 14 Weeks Ago
Cyara
🌎 United States 💵 $110K - $135K per year ⭐ 5-10 yrs exp 💼 Sales Customer Success Manager
The Senior Customer Success Manager will own customer outcomes, ensuring clients maximize value from Cyara's solutions by articulating measurable ROI to stakeholders and negotiating long-term renewals with revenue uplift. This role involves acting as a program manager throughout the customer journey, understanding pain points, building adoption plans, and serving as a technical bridge between various organizational levels.
1Password is hiring for remote Senior Customer Success Manager, Commercial

Senior Customer Success Manager, Commercial

1Password · · 15 Weeks Ago
1Password
🌎 Canada, United States 💵 $75000 - $105K per year ⭐ 5-10 yrs exp 💼 Sales Customer Success Manager
The Senior Customer Success Manager guides Mid Market Teams and Business customers through established best practices, acting as a customer champion to increase awareness of their needs and priorities. Key focus areas include customer retention, demonstrating investment value, and driving adoption goals through proactive and reactive engagement.
MongoDB is hiring for remote Senior Customer Success Manager - German Speaking

Senior Customer Success Manager - German Speaking

MongoDB · · 15 Weeks Ago
MongoDB
🌎 Germany ⭐ 5-10 yrs exp 💼 Sales Customer Success Manager
This role involves acting as a strategic advisor to customers on MongoDB best practices, optimizing their technical environment, and collecting feedback to inform internal teams like Product and Leadership. Key duties also include de-escalating critical customer issues, building and executing account growth plans, and leading in-person executive business reviews.
MongoDB is hiring for remote Senior Customer Success Manager - German Speaking

Senior Customer Success Manager - German Speaking

MongoDB · · 15 Weeks Ago
MongoDB
🌎 Germany ⭐ 5-10 yrs exp 💼 Sales Customer Success Manager
The manager will act as a strategic advisor, providing guidance on MongoDB best practices, running enablement sessions, and collecting customer feedback to inform internal teams like Product and Leadership. They will also de-escalate critical customer issues, build and execute account plans, and lead in-person executive business reviews.
MongoDB is hiring for remote Senior Customer Success Manager - German Speaking

Senior Customer Success Manager - German Speaking

MongoDB · · 15 Weeks Ago
MongoDB
🌎 Germany ⭐ 5-10 yrs exp 💼 Sales Customer Success Manager
The role involves acting as a strategic advisor to customers on MongoDB best practices, optimizing their technical environment, and collecting feedback to inform internal teams like Product and Leadership. Responsibilities also include resolving critical customer issues, building and executing account plans, and leading in-person executive business reviews.
MongoDB is hiring for remote Senior Customer Success Manager - German Speaking

Senior Customer Success Manager - German Speaking

MongoDB · · 15 Weeks Ago
MongoDB
🌎 Germany ⭐ 10+ yrs exp 💼 Sales Customer Success Manager
The role involves acting as a strategic advisor to customers on MongoDB best practices, optimizing their technical environment, and collecting feedback to inform internal teams like Product and Leadership. Responsibilities also include de-escalating critical customer issues, building and executing account plans, and leading executive business reviews.

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MongoDB is hiring for remote Senior Customer Success Manager - German Speaking

Senior Customer Success Manager - German Speaking

MongoDB · · 15 Weeks Ago
MongoDB
🌎 Germany ⭐ 5-10 yrs exp 💼 Sales Customer Success Manager
The role involves acting as a strategic advisor to customers on MongoDB best practices, optimizing their technical environment, and collecting feedback to inform internal product and go-to-market teams. Key duties also include de-escalating critical customer issues, building and executing account plans, and leading in-person executive business reviews.
Apollo GraphQL is hiring for remote Senior Customer Success Manager- UK / Netherlands

Senior Customer Success Manager- UK / Netherlands

Apollo GraphQL · · 15 Weeks Ago
Apollo GraphQL
🌎 Netherlands ⭐ 5-10 yrs exp 💼 Sales Customer Success Manager
The Senior Customer Success Manager will serve as the primary point of contact for Enterprise customers, owning product adoption and guiding them through tailored, high-touch journeys to achieve key milestones. This includes overseeing service delivery engagements, managing project execution, tracking milestones, and ensuring the on-time delivery of customer initiatives.
Camunda is hiring for remote Senior Customer Success Manager - UKI

Senior Customer Success Manager - UKI

Camunda · Full Time · 16 Weeks Ago
Camunda
🌎 United Kingdom 💵 £90000 - £148K per year ⭐ 5-10 yrs exp 💼 Sales Customer Success Manager
The Senior Customer Success Manager will act as a trusted advisor to enterprise customers in the UKI region, aligning Camunda technology with their business strategy and goals. This involves developing success plans, building relationships, and driving customer value realization to maximize retention and identify expansion opportunities.
Filigran is hiring for remote Senior Customer Success Manager - Middle East

Senior Customer Success Manager - Middle East

Filigran · Full Time · 17 Weeks Ago
Filigran
🌎 Saudi Arabia ⭐ 5-10 yrs exp 💼 Sales Customer Success Manager
The manager will own the full customer journey, including onboarding, adoption, training, and renewal, while building proactive relationships with customers across the Middle East. They will also identify upsell/cross-sell opportunities and coordinate with internal teams to resolve customer issues effectively.
Dot Compliance is hiring for remote Senior Customer Success Manager, Enterprise

Senior Customer Success Manager, Enterprise

Dot Compliance · Full Time · 25 Weeks Ago
Dot Compliance
🌎 United Kingdom ⭐ 2-5 yrs exp 💼 Sales Customer Success Manager
As a Senior Customer Success Manager, you will lead enterprise customers through their journey at Dot Compliance, facilitating adoption and ensuring engagement. You will also support Mid-Market customers and collaborate with various teams including services, support, product, and sales.
Saviynt is hiring for remote Senior Customer Success Manager - DACH

Senior Customer Success Manager - DACH

Saviynt · Full Time · 25 Weeks Ago
Saviynt
🌎 Germany ⭐ 5-10 yrs exp 💼 Sales Customer Success Manager
The Senior Customer Success Manager will serve as the primary point of contact for customers, ensuring alignment between Saviynt's offerings and customer business objectives. Responsibilities include developing relationships with C-level executives, advising on identity governance solutions, and managing customer engagement and satisfaction.
Signifyd is hiring for remote Senior Enterprise Customer Success Manager

Senior Enterprise Customer Success Manager

Signifyd · Full Time · 2 Days Ago
Signifyd
🌎 United States 💵 $120K - $135K per year ⭐ 5-10 yrs exp 💼 Sales Customer Success Manager
Manage a portfolio of large enterprise customers to drive adoption, retention, and expansion while mitigating churn risks. Act as a trusted business advisor by conducting regular business reviews and collaborating cross-functionally to ensure customer objectives are met.
Hypersonix is hiring for remote Senior Technical Customer Success Manager (CSM)

Senior Technical Customer Success Manager (CSM)

Hypersonix · Full Time · 5 Days Ago
Hypersonix
🌎 India ⭐ 5-10 yrs exp 💼 Sales Customer Success Manager
The role focuses on driving product adoption and value realization for SaaS solutions by acting as the primary technical point of contact for enterprise clients. Responsibilities include managing post-sale relationships, analyzing customer data, and collaborating with internal teams to deliver tailored technical solutions.

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Senior Enterprise Customer Success Manager

Avid · Full Time · 1 Week Ago
Avid
🌎 United Arab Emirates, United Kingdom ⭐ 10+ yrs exp 💼 Sales Customer Success Manager
Lead value-driven partnerships with large enterprise customers by designing strategic success plans and driving product adoption. Act as a trusted advisor to executive stakeholders while mentoring junior CSMs and collaborating cross-functionally to improve the customer experience.
Owner.com is hiring for remote Senior Manager of Customer Success (Enterprise)

Senior Manager of Customer Success (Enterprise)

Owner.com · Full Time · 1 Week Ago
Owner.com
🌎 United States 💵 $160K - $175K per year ⭐ 5-10 yrs exp 💼 Sales
Lead a team of Customer Success Managers to manage high-ARR, multi-location restaurant groups and franchises. Focus on driving retention, expansion, and measurable business outcomes through strategic partnerships and high-touch customer experiences.

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