The role involves managing complex product sales and serving as a subject matter expert for specialized market segments to drive revenue growth. Key duties include leading technical presentations, collaborating with product teams on roadmaps, and mentoring junior staff.
Wiley
21 Remote Job Openings at Wiley
Serve as the primary point of contact for partners to help them navigate products and platforms while resolving inbound support issues. Collaborate cross-functionally to advocate for partners and transition into strategic, consultative account management.
Manage end-to-end payroll operations across multiple APAC countries, ensuring accuracy in base pay, taxes, and statutory benefits. Partner with HR and Finance to drive process improvements and ensure compliance with local regulatory requirements.
Lead the development of an AI platform for life-sciences R&D to help scientists make better-evidenced decisions. Collaborate with cross-functional teams to move features from discovery to launch while ensuring products align with researcher workflows.
Provide technical support to students and instructors via Zendesk by troubleshooting application issues and answering content questions. Manage user accounts and escalate complex technical issues to internal teams while tracking common trends.
The Associate Manager, Customer Success executes key activities in customer relationship management and success program delivery to drive satisfaction and business growth. Responsibilities include monitoring customer health, optimizing the customer journey, and coordinating with sales teams for alignment.
Lead the editorial strategy for Aging and Geroscience within the Advanced portfolio, serving as Editor-in-Chief for a spin-off title and Deputy Editor for Advanced Science. Responsibilities include commissioning high-quality papers, managing the peer review process, and collaborating with marketing to enhance brand influence.
The role involves maintaining and modernizing the KnowItAll spectral intelligence platform using C++ and MFC. Responsibilities include refactoring legacy components, implementing new capabilities, and optimizing performance-sensitive algorithms.
Manage corporate sales order processing, billing, and reporting for print and digital sales across US markets. Provide professional customer support and ensure compliance with SOX and internal control processes.
Develop and execute annual marketing plans and go-to-market strategies to drive revenue for higher education courseware in chemistry and business. Collaborate with Sales and Product teams to create sales toolkits, manage events, and nurture customer relationships.
The Product Manager will define and communicate the product roadmap for an AI-powered SaaS platform. They will translate customer insights and market trends into actionable product strategies and guide features from concept to launch.
Support the implementation, usage, and retention of digital learning solutions for faculty and customers. Collaborate with account managers to monitor usage trends and execute retention strategies through training and platform support.
Drive advertising and sponsorship sales within the physics market across North America by prospecting new business and managing existing accounts. Propose marketing solutions from the AIP/Wiley portfolio to help customers achieve their marketing goals.
Manage and retain a portfolio of 100-200 pharma and medical device accounts to drive revenue growth and renewal rates. Develop strategic account plans and identify cross-selling opportunities for health advertising solutions targeting healthcare professionals.
The role focuses on pre-sale initiatives including calling campaigns, data collection, and driving attendance to marketing events. It also involves collaborating with editorial and marketing teams to launch products and providing data-driven insights for Inside Sales.
The Editor-in-Chief will drive the strategic development and visibility of education journals by attracting high-quality content and authors. They will oversee the peer review process, make final manuscript decisions, and represent the portfolio at international conferences.
Develop and maintain shared semantic models and SQL queries to transform business and ad tech data into marketing insights. Consult on report design and data structures to support strategic decision-making and campaign performance analysis.
The Editor-in-Chief will drive the strategic development and visibility of education journals by attracting high-quality content and authors. They will also oversee the peer review process and ensure the highest ethical standards in publishing.
The Editor-in-Chief will develop and execute strategic initiatives to grow the Advanced medical portfolio while overseeing the peer review process and manuscript decision-making. They will also commission high-quality papers, manage editorial teams, and collaborate with marketing to enhance brand influence and launch new titles.
The Enterprise Customer Success Manager is responsible for the success, retention, and growth of Wiley’s Enterprise customers across Asia. This includes managing customer onboarding, adoption planning, and tracking usage and satisfaction.
The Strategic Account Manager will drive course, departmental, and divisional sales through extensive on-campus work and manage a team of inside sales representatives. They will also represent zyBooks at national and regional conferences and provide post-adoption support for key adoptions.
