The Editorial Client Manager leads a client group within the Editorial and Peer Review Services division, serving as the primary point of contact for clients and internal staff. They are responsible for overseeing daily editorial tasks, managing team productivity, and ensuring high levels of client satisfaction through process improvement and effective team leadership.
The Customer Success Manager supports the implementation, usage, and retention of digital learning solutions by collaborating with account managers and faculty. They monitor course usage, conduct training sessions, and maintain accurate account data within Salesforce.
The Data Analyst will write and maintain SQL queries to extract and reconcile data from various marketing and CRM sources. They will also build and maintain Power BI dashboards while presenting actionable insights and recommendations to stakeholders.
The Research and Data Analyst will lead and conduct studies on student efficacy with AI tools and learning outcomes across various STEM disciplines. They will collaborate with instructors, authors, and engineers to publish research findings and improve the zyBooks platform.
The Editor-in-Chief provides strategic leadership and scholarly vision for the Advanced Computing journal to ensure high standards of quality and impact. Responsibilities include managing the editorial board, overseeing peer-review processes, and fostering engagement with global research communities.
Design and build modern, responsive user experiences using React while collaborating with cross-functional teams to deliver scalable features. Own the full development lifecycle of features from concept through deployment while leveraging AI-assisted tools to improve productivity.
Design and build scalable automation frameworks and tools to improve product quality and engineering efficiency. Partner with cross-functional teams to integrate automation into CI/CD pipelines and ensure system testability, reliability, and maintainability.
The Content Author creates and maintains interactive, web-based engineering educational content while collaborating with project managers and external authors. They also contribute to the development of interactive tools and assist marketing and sales teams with demos and instructor feedback.
The Editor-in-Chief will drive the strategic development of aquaculture journals by acquiring content and managing the peer review process. They will also represent the portfolio at conferences and build strong networks within the scientific community.
The Senior Director will define and lead the business analytics strategy to synthesize data and provide actionable commercial insights for Research leadership. This role involves establishing data governance, building executive dashboards, and partnering with cross-functional teams to drive evidence-based decision-making.
The Delivery Traffic Manager is responsible for managing the flow of work across the Delivery function, ensuring projects are effectively scheduled, resourced, and delivered on time. This role acts as the central coordination point for work in progress, overseeing team capacity, prioritizing workloads, and identifying delivery risks.
The Scientific Director will lead the strategic direction of Independent Medical Education and scientific content solutions to drive customer engagement and revenue growth. They will provide clinical leadership, ensure content accuracy and defensibility, and partner with cross-functional teams to design innovative educational solutions.
The Digital Learning Executive will drive the adoption of digital courseware and grow renewable revenue by building relationships with educational institutions. They will manage a sales pipeline, deliver presentations, and collaborate with internal teams to support customer onboarding and success.
The Customer Success Specialist manages a territory to drive the implementation, usage, and retention of digital educational solutions. They provide training, technical support, and relationship management to school faculty and IT teams.
Design and build scalable NLP enrichment pipelines to extract entities, claims, and summaries from scientific text. Own the end-to-end model lifecycle, including evaluation, production deployment, and collaboration with data engineers.
Design and build NLP enrichment pipelines to extract entities, classifications, and summaries from large-scale scientific corpora. Own the end-to-end model lifecycle, including evaluation, production deployment, and collaboration with data engineers.
Design and build NLP enrichment pipelines to extract entities, classifications, and summaries from large-scale scientific corpora. Own the end-to-end modeling process, including evaluation, production deployment, and collaboration with cross-functional teams.
The Digital Learning Executive is responsible for identifying and qualifying sales opportunities to drive the adoption of digital courseware solutions at higher education institutions. They will collaborate with Customer Success Managers to develop training plans, manage sales pipelines, and foster long-term partnerships with faculty and departments.
The Director of Product will own the outward-facing product strategy for Applied Research Intelligence, driving market positioning and partnership ecosystems. They will act as the voice of the corporate R&D customer to translate scientific workflows into actionable product roadmaps and commercial success.
The Account Executive is responsible for driving new business sales and managing customer relationships within higher education institutions. They will execute territory call plans, manage the sales pipeline in Salesforce, and provide training and support to academic accounts.
Manage a portfolio of Enterprise customers across Asia to drive retention, growth, and product adoption. Partner with internal teams including Sales and Product to ensure customer satisfaction and identify expansion opportunities.
The Director of Marketing Campaigns provides senior leadership and strategic direction for campaign operations to drive revenue growth and market expansion. They oversee campaign budgets, lead cross-functional teams, and implement advanced analytics to optimize performance across all marketing channels.
Drive new enterprise growth in Indonesia by identifying and closing high-value opportunities with universities, corporations, and government-linked organizations. Develop and execute a focused sales plan while building strong relationships with senior decision-makers to position Wiley's enterprise solutions.
The Account Executive is responsible for driving new business sales and managing customer relationships within an assigned territory of higher education institutions. They will execute territory call plans, maintain an active sales pipeline in Salesforce, and provide training and support to customers.
The Editor-in-Chief will drive the strategic development and visibility of education journals by attracting high-quality content and authors. They will oversee the peer review process, make final manuscript decisions, and represent the portfolio at international conferences.
The Strategic Account Manager will drive course, departmental, and divisional sales through extensive on-campus work and manage a team of inside sales representatives. They will also represent zyBooks at national and regional conferences and provide post-adoption support for key adoptions.
