The Solutions Architect will bridge the gap between customer needs and product design by creating scalable solution blueprints for implementation. They will lead solution alignment sessions, define technical requirements, and ensure continuity across various workstreams from sales through go-live.
The Solutions Engineer will lead discovery and tailored demonstrations to connect Vividly's capabilities with customer business challenges. They will partner with Account Executives and internal teams to ensure successful solution design, implementation planning, and customer onboarding.
The Customer Success Manager will act as a strategic advisor to SMB CPG clients, driving platform adoption and measurable business outcomes. They will also serve as the internal voice of the customer to influence product and marketing strategies.
You will design, build, and deploy integrations between Vividly and various customer ERPs, banks, and APIs. Additionally, you will partner with cross-functional teams to translate business requirements into scalable technical solutions and improve integration frameworks.
The Product Marketing Manager will serve as the primary link between product, sales, and customer success teams to drive product value communication. Responsibilities include managing go-to-market launches, creating sales enablement materials, and tracking feature adoption metrics to drive revenue.
Own the end-to-end product lifecycle for financial products, specifically Cash Application and Deduction Resolution Management. Lead the Finance Pod to translate customer insights into a strategic roadmap and ensure high-quality delivery of financial accuracy and ERP integrations.
