Integration Solutions Engineer

We’re looking for an Integration Solutions Engineer who can bridge the gap between solution architecture and integration engineering. This role is ideal for someone who enjoys understanding how a customer’s business and accounting processes work, translating those requirements into scalable technical solutions, and then being hands-on in bringing those integrations to life.

Integrations are a core part of the Vividly customer experience. You’ll play a critical role in helping us onboard customers faster while also helping us evolve from highly customized integrations toward more standardized, reusable integration patterns.

What You'll Achieve

As an Integration Solutions Engineer, you’ll become an expert in Vividly, CPG accounting workflows, ERP systems, APIs, and our integration platform.

You’ll partner with customers, Solution Architecture, Implementation, and Engineering to translate business requirements into technical integration designs. You’ll then be hands-on in designing, building, testing, deploying, and troubleshooting integrations between Vividly and customer ERPs, banks, and other systems.

You’ll develop expertise in workflows such as Cash Application, Deduction Reconciliation, revenue, master data, and other financial processes. You’ll also bring technical and ERP expertise into solution design conversations when system capabilities or constraints influence the recommended approach.

Beyond individual customer implementations, you’ll help identify recurring patterns, integration gaps, and opportunities to improve our APIs and integration framework so that what we build becomes increasingly repeatable and scalable.

In This Role, You'll Help The Team:

• Design and build integrations between Vividly and customer ERPs, banks, APIs, and other systems using Workato and other integration technologies.
• Partner with Solution Architecture to translate approved business and accounting workflows into scalable technical integration designs.
• Lead technical discovery around ERP capabilities, APIs, authentication, data availability, system constraints, and integration feasibility.
• Consult directly with customers on technical architecture, data flows, system capabilities, and integration best practices.
• Define data mappings, transformations, integration logic, and synchronization cadence required to support approved workflows.
• Own the technical integration workstream from design and connection through internal testing, customer UAT, deployment, and technical handoff.
• Build clear technical documentation and solution blueprints so requirements, mappings, dependencies, and integration behavior are understood across teams.
• Develop deep expertise across ERP platforms such as NetSuite, SAP, QuickBooks, Microsoft and other systems within our customer ecosystem.
• Support live integrations, troubleshoot transaction failures, respond to ERP/API changes, and help identify root causes and scalable fixes.
• Partner with the Integrations Lead on architecture standards, reusable integration patterns, internal automation, and improvements to how we onboard integrations.
• Identify recurring product and API gaps and partner with Product and Engineering to improve Vividly’s APIs and integration capabilities.
• Help standardize integration patterns to reduce custom development, improve reliability, and accelerate implementation timelines.
• Provide technical guidance on complex edge cases where ERP or integration constraints affect the customer solution.

You May Be A Good Fit For The Role If You:

• Have 3+ years experience of designing or developing technical solutions for client adoption
• Have hands-on experience working with REST APIs, including authentication, requests/responses, pagination, error handling, and troubleshooting.
• Understand relational databases, data models, and data transformation.
• Are comfortable working with JSON, API payloads, field mappings, and transformation logic.
• Understand integration concepts such as scheduled polling, webhooks, retry/error handling, data integrity, and monitoring.
• Are comfortable leveraging AI tools such as Claude to boost efficiency for development and documentation 
• Have experience integrating ERPs such as Dynamics 365, NetSuite, SAP, and QuickBooks
• Can communicate effectively with both technical and non-technical stakeholders and translate between business requirements and technical solutions.
• Are comfortable working directly with customers to understand technical requirements, challenge assumptions, and recommend solutions.
• Have experience with an iPaaS platform such as Workato, Boomi, MuleSoft, Celigo, Tray.io, or have built software integrations directly.
• Are not afraid of working in a scrappy startup environment, being resourceful to find solutions to problems, or improving systems without direction.
• Enjoy documenting what you learn and turning one-off solutions into repeatable patterns and scalable frameworks.
• Have excellent communication skills, able to clearly prioritize needs and risks
• Want to have a foundational impact at a Series B startup
• Have experience with accounting or financial workflows; familiarity with Cash Application, Deduction Management, Trade Promotion Management, or CPG accounting is a plus.

How You’ll Work

You’ll report to the Integrations Lead and work closely with Solution Architecture, Implementation, Product, and Engineering.

Our operating model is built around a simple principle: Solution Architecture defines what the business workflow needs to accomplish. Integrations determine how our systems make it happen.

In practice, there will be overlap. We expect our Integration Solutions Engineers to understand the business context behind what they’re building and to contribute technical and ERP expertise during solution design. At the same time, you won’t be expected to independently own every aspect of a customer’s accounting process, project management, or broader implementation.

The goal is to give you the context and ownership needed to design great technical solutions while preserving the focus required to actually engineer them.

Why Choose Vividly?

A modern, remote-first workplace

We are committed to succeeding as a fully remote team, empowering you with the flexibility to thrive, no commute required. Every Vividly team member receives a stipend upon hire to help create a comfortable, productive home office.

Vividly days off & flexible PTO

For most USA holidays that fall on a Monday or Friday, we turn it into a 4 day weekend! Vividly also offers Flexible Time Off (and we really mean it) to help prevent burn out and fuel creativity.

Competitive Benefits 

• Healthcare, Dental and Vision - We cover 100% of your monthly premiums and 50% of all dependents
• 401(k) - With a 3% employer contribution
• Weekly $20 Sharebite Meal Stipend - For every meal you purchase, they donate a meal through Feeding America!
• Monthly $50 Wellness Reimbursement
• Monthly $200 Remote Work Stipend

Commitment to our values - The Vividly Code

• Kind Ambition -We push boundaries with empathy and integrity
• Keep It Real - We are transparent, honest, and authentic
• Customer Love - We act as trusted advisors to our customers
• Own It - We take responsibility and drive outcomes
• Urgency Wins - We move quickly and focus on impact
• Pull Together - We collaborate to win as a team

Please note: Vividly will never request sensitive information such as your social security number, bank account information, or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at that time during the onboarding process. Vividly will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for:

• Contact initiated via unsolicited text message or cold call. Vividly does not follow up with candidates through instant messaging applications.
• Our Talent Acquisition team only corresponds from email addresses with the domain ‘@govividly.com’. If a generic email ID ending with Gmail/Yahoo or other domain is used while receiving a job offer or interview call, there is a likelihood of a scammer.
• While some of our jobs can be found on third party job sites, all of our current job opportunities and descriptions are posted on Vividly’s Careers page, or our official LinkedIn Company Page

The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiting scams and financial fraud. If you believe you were a victim of such a scam, you may contact your local law enforcement agencies. Vividly is not responsible for any claims, liability, losses, damages, or expenses resulting from scammers or impersonators.