Define and maintain iThenticate product requirements, roadmap, and shared product vision, partnering with engineering and stakeholders to scope, implement, and roll out features. Coordinate planning and delivery across teams, address blockers and changing priorities, and ensure accessibility, privacy, interoperability, performance, and business impact are considered.
Develop and maintain product strategy, roadmaps, requirements, and backlogs for Turnitin Feedback Studio capabilities, collaborating with engineering, UX, customers, and business stakeholders. Analyze feedback, data, and market trends; oversee delivery and releases; and ensure products meet accessibility, privacy, interoperability, and business needs.
Manage a portfolio of higher education customers in Spain and France to drive adoption, retention, and long-term success. Proactively execute account plans and identify opportunities for upsell, cross-sell, and renewal.
Lead and empower a globally distributed engineering team to deliver high-impact products while fostering a culture of excellence and accountability. Collaborate with cross-functional stakeholders to drive technical roadmaps, ensure delivery milestones are met, and optimize team performance through data-driven insights.
Design, develop, and optimize scalable shared backend services using Java and serverless technologies. Collaborate with cross-functional teams to deliver high-performing software while mentoring junior developers.
The role involves migrating legacy data workflows to dbt and managing data pipelines to ensure reliable business intelligence. You will act as a technical liaison to translate complex data insights into actionable strategies for Revenue Operations stakeholders.
Manage a portfolio of higher education institutions in Spain and France to drive customer adoption, retention, and growth. Build strong relationships with stakeholders and execute account plans to ensure customers achieve maximum value from the software services.
The Workforce Management Analyst manages global technical support operations by monitoring queues, distributing tickets, and ensuring optimal staffing levels. They are responsible for forecasting demand, creating schedules, and providing actionable reporting to support leadership.
The Creative Designer will develop on-brand creative concepts for integrated marketing campaigns, event materials, and branded communications across various media. They will collaborate with marketing teams and designers to visually position products while ensuring all work adheres to corporate guidelines.
The Regional Sales Director will lead a team of Account Executives and Customer Success Managers to drive new business growth, renewals, and customer expansion. This role involves setting regional strategy, managing ARR targets, and fostering cross-functional collaboration to ensure customer success.
The AI Specialist is responsible for building and maintaining AI agents, automations, and integrations to support global revenue operations. This role also manages the operational health of AI systems, including monitoring, performance evaluation, and knowledge base curation.
You will lead the migration of legacy workflows into documented, tested dbt models on Redshift while owning the orchestration and monitoring of data pipelines. Additionally, you will build data foundations for RevOps initiatives and ensure the accuracy and performance of business metrics.
You will lead the migration of legacy workflows into documented, tested dbt models on Redshift while owning orchestration and monitoring. Additionally, you will build data foundations for RevOps initiatives and ensure the accuracy and efficiency of business metrics.
The Bid Administrator manages the end-to-end lifecycle of RFPs, tenders, and security questionnaires to ensure operational efficiency and timely submissions. This role also serves as the primary knowledgebase administrator, curating content and collaborating with cross-functional teams to maintain high-quality proposal assets.
The Tax Associate will manage global tax compliance, including the preparation and filing of indirect tax returns like VAT and Sales tax. They will also collaborate with cross-functional teams to streamline tax processes, support tax technology implementation, and assist in tax audits.
You will lead the migration of legacy workflows into documented dbt models and own the orchestration, monitoring, and ingestion layers. Additionally, you will build data foundations for RevOps initiatives such as customer health scoring and predictive churn modeling.
Lead the migration of legacy Alteryx workflows into dbt models on Redshift and manage data orchestration using Dagster or Airflow. Build the data foundations for Revenue Operations initiatives including customer health scoring and predictive churn modeling.
The AI Specialist will build and maintain AI agents, automations, and integrations to support global revenue operations. They are responsible for monitoring system performance, curating knowledge bases, and ensuring AI workloads meet production readiness standards.
The AI Specialist is responsible for building and maintaining AI agents and automations to support global revenue operations. This includes monitoring live AI workloads, performing quality evaluations, and curating knowledge bases to ensure system effectiveness.
The Software Quality Engineer will design, execute, and maintain automated and manual tests while contributing to test automation frameworks and CI/CD pipelines. They will collaborate with cross-functional Agile teams to identify quality risks, manage defects, and integrate modern AI-driven testing tools.
The Sales Planning and Reporting Analyst will drive sales team success by providing data-driven insights, developing sales plans, and generating regular performance reports. This role involves collaborating with leadership to optimize sales strategies, manage forecasting, and ensure data integrity across CRM and reporting systems.
Lead the design and development of shared backend services and platform capabilities while driving technical strategy across teams. Collaborate with product and engineering leaders to deliver scalable, secure, and reliable cloud-native solutions.
Provide proactive technical and non-technical support for the Turnitin product line via email, phone, and live chat. Coordinate with Engineering and Product Management teams to resolve product issues and maintain technical documentation.
You will provide technical and non-technical support to customers via email, phone, and live chat to ensure system performance and access. Additionally, you will collaborate with Engineering and Product Management teams to resolve issues and maintain technical documentation.
The Sales Development Representative will drive sales growth by strategically prospecting into new accounts and identifying high-quality leads. They will manage the full lead qualification process, including market research, campaign execution, and CRM maintenance, until prospects are ready for account executives.
You will provide technical and non-technical support to customers via email, phone, and live chat while ensuring system access and performance. Additionally, you will coordinate with Engineering and Product Management teams to resolve issues and maintain technical documentation.
The representative will provide technical and non-technical support to customers via email, phone, and live chat to ensure system performance and resolution. They will also coordinate with engineering and product teams while maintaining technical documentation.
The Principal DevOps Engineer will lead technical execution for platform initiatives, focusing on serverless and Kubernetes environments to improve reliability and scalability. This role involves mentoring senior engineers, driving engineering standards, and collaborating with architects to operationalize platform strategy.
The lead will assess the current reporting landscape to define a target-state architecture and a practical roadmap for enterprise data. They will establish governance principles, metric standards, and an operating model to ensure trusted, scalable information across the business.
Lead the design, development, and optimization of scalable backend services using Java and serverless technologies. Collaborate with cross-functional teams to deliver innovative solutions and mentor junior developers.
Lead the design, development, and optimization of scalable backend services using Java and serverless technologies. Collaborate with cross-functional teams to deliver innovative solutions and mentor junior developers.
Lead the design, development, and optimization of scalable backend services using Java and serverless technologies. Collaborate with cross-functional teams to deliver innovative solutions and mentor junior developers.
Lead the design, development, and optimization of scalable backend services using Java and serverless technologies. Collaborate with cross-functional teams to deliver innovative solutions and mentor junior developers.
Provide technical and non-technical support to customers primarily via email, phone, and live chat to ensure optimal system performance. Coordinate with Engineering and Product Management on product issues and maintain technical documentation.
