Provide proactive technical and non-technical support for the Turnitin product line via email, phone, and live chat. Coordinate with Engineering and Product Management teams to resolve product issues and maintain technical documentation.
You will provide technical and non-technical support to customers via email, phone, and live chat to ensure system performance and access. Additionally, you will collaborate with Engineering and Product Management teams to resolve issues and maintain technical documentation.
Lead the design and development of shared backend services and platform capabilities while driving technical strategy across teams. Collaborate with product and engineering leaders to deliver scalable, secure, and reliable cloud-native solutions.
Lead the design and development of shared backend services and platform capabilities while driving architectural strategy across multiple teams. Collaborate with product and engineering teams to deliver scalable, secure, and reliable cloud-native solutions.
Lead the design and development of shared backend services and platform capabilities while driving architectural strategy across teams. Collaborate with product and engineering teams to deliver scalable, secure, and reliable cloud-native solutions.
Design, develop, and optimize scalable shared backend services using Java and serverless technologies while contributing to frontend components. Collaborate with cross-functional teams to deliver innovative solutions and provide mentorship to junior developers.
The Senior FP&A Analyst will partner with Technology and Product functions to provide financial insights, manage budgets, and oversee monthly forecasting. They will also collaborate with the Accounting team to ensure accurate financial reporting and provide actionable recommendations to senior leadership.
The Sales Development Representative will drive sales growth by strategically prospecting into new accounts and identifying high-quality leads. They will manage the full lead qualification process, including market research, campaign execution, and CRM maintenance, until prospects are ready for account executives.
The IT Service Desk Manager leads the IT Service Desk team to ensure high-quality support, operational performance, and effective incident management. This role drives continual service improvement, manages team resources, and collaborates with technical teams to enhance service delivery and employee experience.
The General Ledger Accountant is responsible for maintaining general ledgers, performing balance sheet reconciliations, and supporting month-end close processes. They will also assist with statutory accounts, tax reporting, and driving process improvements to strengthen internal controls.
You will provide technical and non-technical support to customers via email, phone, and live chat while ensuring system access and performance. Additionally, you will coordinate with Engineering and Product Management teams to resolve issues and maintain technical documentation.
The representative will provide technical and non-technical support to customers via email, phone, and live chat to ensure system performance and resolution. They will also coordinate with engineering and product teams while maintaining technical documentation.
The Principal DevOps Engineer will lead technical execution for platform initiatives, focusing on serverless and Kubernetes environments to improve reliability and scalability. This role involves mentoring senior engineers, driving engineering standards, and collaborating with architects to operationalize platform strategy.
The Collections Specialist will manage a high-volume, multi-currency customer ledger to optimize cash flow and ensure timely collection of outstanding balances. They will collaborate with cross-functional teams to resolve payment queries, investigate discrepancies, and drive continuous process improvements.
The role involves providing Tier 2 technical support by triaging escalations, identifying bugs, and liaising between internal teams and customers. You will act as a subject matter expert, ensuring high-quality resolution of technical issues while maintaining effective communication across departments.
You will plan and execute a variety of virtual and in-person events to promote B2B SaaS solutions within the education technology sector. This includes managing budgets, coordinating logistics, and collaborating with cross-functional teams to drive event attendance and engagement.
Plan and execute a variety of virtual and in-person events to promote B2B SaaS solutions in the education technology sector. Manage event budgets, logistics, content, and cross-functional collaboration to ensure successful lead generation and brand alignment.
The Sales Development Representative will drive growth by prospecting new accounts and identifying high-quality leads for the sales team. They are responsible for executing data-driven campaigns, managing territory plans, and qualifying prospects before handing them off to account executives.
The Sales Development Representative will drive sales growth by strategically prospecting into new accounts and identifying high-quality leads. They will manage the relationship until the prospect is qualified and ready to engage with an account executive.
The Collections Specialist will manage a high-volume, multi-currency customer ledger to optimize cash flow and ensure timely collection of outstanding balances. They will collaborate with cross-functional teams to resolve payment queries, investigate discrepancies, and drive continuous process improvements.
Design, develop, and optimize scalable shared backend services using Java and serverless technologies. Collaborate with cross-functional teams to deliver high-performing solutions while mentoring junior developers.
The role focuses on driving sales growth by strategically prospecting new accounts and identifying high-quality leads. The representative is responsible for managing the pipeline from initial contact through qualification before handing off to an account executive.
The lead will assess the current reporting landscape to define a target-state architecture and a practical roadmap for enterprise data. They will establish governance principles, metric standards, and an operating model to ensure trusted, scalable information across the business.
Lead the design, development, and optimization of scalable backend services using Java and serverless technologies. Collaborate with cross-functional teams to deliver innovative solutions and mentor junior developers.
Lead the design, development, and optimization of scalable backend services using Java and serverless technologies. Collaborate with cross-functional teams to deliver innovative solutions and mentor junior developers.
Lead the design, development, and optimization of scalable backend services using Java and serverless technologies. Collaborate with cross-functional teams to deliver innovative solutions and mentor junior developers.
Lead the design, development, and optimization of scalable backend services using Java and serverless technologies. Collaborate with cross-functional teams to deliver innovative solutions and mentor junior developers.
Lead the daily operations of the Philippines-based Order Management team to ensure accurate processing of sales orders and adherence to financial controls. Manage team performance through KPIs and SLAs while fostering a collaborative culture and driving continuous process improvement.
The role focuses on executing global sales enablement strategies regionally to optimize buyer interactions and maximize sales results. This includes driving the adoption of AI-augmented technologies and providing dedicated support to regional sales teams.
Provide technical and non-technical support to customers primarily via email, phone, and live chat to ensure optimal system performance. Coordinate with Engineering and Product Management on product issues and maintain technical documentation.
