Drive new business growth and account expansion within the K-12 and Higher Education markets. Manage the full sales lifecycle from prospecting and negotiation to nurturing long-term institutional relationships.
Turnitin, LLC
83 Remote Job Openings at Turnitin, LLC
Drive new business growth and account expansion within the K-12 and Higher Education markets. Manage the full sales lifecycle from prospecting and negotiation to maintaining long-term stakeholder relationships.
Drive new business growth by identifying and closing opportunities within the K-12 and Higher Education markets. Manage the full sales lifecycle while nurturing existing accounts to increase retention and expansion.
Drive new business growth and account expansion within the K-12 and Higher Education markets. Manage the full sales lifecycle from prospecting and negotiation to nurturing long-term institutional relationships.
Customer Success Manager NOA Higher Ed. Southeast Region (USA Remote)
Turnitin, LLC
·
Full Time
·
5 days ago
Turnitin, LLC
Manage customer retention and growth by securing renewals and identifying expansion opportunities within assigned accounts. Drive product adoption and measurable value through success plans and data-driven business reviews with institutional stakeholders.
Customer Success Manager NOA Higher Ed. Southeast Region (USA Remote)
Turnitin, LLC
·
Full Time
·
5 days ago
Turnitin, LLC
Manage customer retention and growth by securing renewals and identifying expansion opportunities within assigned accounts. Drive product adoption and measurable value through success plans and data-driven business reviews with institutional stakeholders.
The role focuses on maturing Engineering Operations by improving application health visibility, service reliability, and operational analytics. You will design and implement pragmatic processes for incident, problem, and change management within a SaaS environment.
The role focuses on maturing Engineering Operations by improving application health visibility, service reliability, and operational analytics. You will design and implement pragmatic processes for Incident, Problem, and Change Management within a SaaS environment.
The role focuses on maturing Engineering Operations by improving application health visibility, service reliability, and operational analytics. You will design and implement pragmatic processes for Incident, Problem, and Change Management within a SaaS environment.
The role focuses on maturing Engineering Operations by improving application health visibility, service reliability, and operational analytics. You will design and implement pragmatic processes for incident, problem, and change management within a SaaS environment.
Technical Support Representative, Tier 1 (Remote)
Turnitin, LLC
·
Full Time
·
6 days ago
Turnitin, LLC
Provide technical and non-technical support to customers primarily via email, phone, and live chat to ensure optimal system performance. Coordinate with Engineering and Product Management on product issues and maintain technical documentation.
Technical Support Representative, Tier 1 (Mexico Remote)
Turnitin, LLC
·
Full Time
·
6 days ago
Turnitin, LLC
Provide technical and non-technical support to clients via email, phone, and chat to ensure optimal system performance. Coordinate with Engineering and Product Management on product issues and maintain technical documentation.
Lead the technical execution of platform initiatives across serverless and Kubernetes environments to improve reliability and delivery velocity. Partner with architects to implement platform strategy and mentor senior engineers to elevate engineering standards.
Design and develop end-to-end online learning experiences and interactive content to drive customer product adoption and success. Collaborate with cross-functional teams to translate complex product functionality into scalable educational assets and assessments.
Director, Business Intelligence & Analytics (BIA) - USA Remote
Turnitin, LLC
·
Full Time
·
10 days ago
Turnitin, LLC
Lead the design and governance of business KPIs and the migration to a modern, code-driven data stack. Act as a player-coach managing a team of analysts and engineers while delivering high-level insights to the C-suite.
Director, Business Intelligence & Analytics (BIA) - USA Remote
Turnitin, LLC
·
Full Time
·
10 days ago
Turnitin, LLC
Establish a scalable BI architecture and standards to promote self-service analytics and improve field productivity. Lead a team of analysts to design and implement analytic solutions and KPIs that support global revenue operations.
Director, Business Intelligence & Analytics (BIA) - USA Remote
Turnitin, LLC
·
Full Time
·
10 days ago
Turnitin, LLC
Lead the modernization of the BI stack and establish a governed 'single version of truth' for revenue KPIs. Act as a player-coach managing a team of analysts and engineers while remaining hands-on in data modeling and C-suite reporting.
Manager, Customer Success - Secondary Education East Coast (USA Remote)
Turnitin, LLC
·
Full Time
·
10 days ago
Turnitin, LLC
Lead and mentor a team of Customer Success Managers to drive customer engagement, retention, and growth within the secondary education sector. Translate functional plans into operational processes and collaborate cross-functionally to ensure scalable customer success outcomes.
Manager, Customer Success - Secondary Education East Coast (USA Remote)
Turnitin, LLC
·
Full Time
·
10 days ago
Turnitin, LLC
Lead and mentor a team of Customer Success Managers to drive customer engagement, retention, and growth within the secondary education sector. Translate functional plans into operational processes and collaborate cross-functionally to ensure scalable customer outcomes.
Design and develop interactive, scalable online learning experiences to drive customer onboarding and product adoption for Turnitin solutions. Collaborate with cross-functional teams to translate complex product functionality into effective educational content and assessments.
Manager, Customer Success - Secondary Education East Coast (USA Remote)
Turnitin, LLC
·
Full Time
·
10 days ago
Turnitin, LLC
Lead and mentor a team of Customer Success Managers to drive customer engagement, retention, and growth within the secondary education sector. Translate functional plans into operational processes and collaborate cross-functionally to ensure scalable customer success outcomes.
Senior Machine Learning Scientist (USA Remote)
Turnitin, LLC
·
Full Time
·
10 days ago
Turnitin, LLC
Develop, tune, and maintain machine learning models and novel architectures to integrate AI into education and integrity products. Collaborate with subject matter experts to curate datasets and optimize models for scaled production usage.
The Solution Engineer designs and presents technical solutions to address customer pain points and drive product value. They act as a strategic partner to Sales and Customer Success teams by providing subject matter expertise and delivering tailored product demonstrations.
Technical Support Representative, Tier 1 (Mexico Remote)
Turnitin, LLC
·
Full Time
·
11 days ago
Turnitin, LLC
Provide technical and non-technical support to clients primarily via email, phone, and live chat to ensure optimal system performance. Coordinate with Engineering and Product Management on product issues and maintain technical documentation.
Director, Business Intelligence & Analytics (BIA) - USA Remote
Turnitin, LLC
·
Full Time
·
12 days ago
Turnitin, LLC
Lead the design and governance of a trusted single source of truth for revenue KPIs and business metrics. Oversee the migration to a modern, code-driven data stack and implement AI-augmented analytics tools to enhance decision-making.
Director, Business Intelligence & Analytics (BIA) - USA Remote
Turnitin, LLC
·
Full Time
·
12 days ago
Turnitin, LLC
Lead the modernization of the BI stack and establish a governed 'single version of truth' for revenue KPIs. Act as a player-coach managing a team of analysts and engineers while delivering board-ready insights to the C-suite.
Director, Business Intelligence & Analytics (BIA) - USA Remote
Turnitin, LLC
·
Full Time
·
12 days ago
Turnitin, LLC
Lead the modernization of the BI stack and establish a governed 'single version of truth' for revenue KPIs. Act as a player-coach managing a team of analysts and engineers while delivering board-ready strategic insights to the C-suite.
Director, Business Intelligence & Analytics (BIA) - USA Remote
Turnitin, LLC
·
Full Time
·
12 days ago
Turnitin, LLC
Lead the modernization of the BI stack and establish a governed 'single version of truth' for revenue KPIs. Act as a player-coach managing a team of analysts and engineers while delivering board-ready insights to the C-suite.
Order Processing Specialist (9-12 months contract, Philippines Remote)
Turnitin, LLC
·
Full Time
·
14 days ago
Turnitin, LLC
The specialist is responsible for accurately processing daily orders, provisioning customer accounts, and verifying data within the CRM. They partner with Sales and Finance teams to ensure order compliance and manage various administrative projects.
Director, Business Intelligence & Analytics (BIA) - USA Remote
Turnitin, LLC
·
Full Time
·
18 days ago
Turnitin, LLC
Establish a scalable BI architecture and standards to promote self-service analytics and improve field productivity. Lead a team of analysts and specialists to deliver business value through the design and implementation of analytic solutions.
Director, Business Intelligence & Analytics (BIA) - USA Remote
Turnitin, LLC
·
Full Time
·
18 days ago
Turnitin, LLC
Establish a scalable BI architecture and standards to promote self-service analytics and improve field productivity. Lead a team of analysts and specialists to deliver data-driven insights and automated reporting for revenue operations.
Manager, Customer Success - Secondary Education East Coast (USA Remote)
Turnitin, LLC
·
Full Time
·
20 days ago
Turnitin, LLC
Lead and mentor a team of Customer Success Managers to drive customer engagement, retention, and growth within the secondary education sector. Translate functional plans into operational processes and collaborate cross-functionally to ensure scalable customer success outcomes.
Manager, Customer Success - Secondary Education East Coast (USA Remote)
Turnitin, LLC
·
Full Time
·
20 days ago
Turnitin, LLC
Lead and mentor a team of Customer Success Managers to drive customer engagement, retention, and growth within the secondary education sector. Translate functional plans into operational processes and collaborate cross-functionally to ensure scalable customer success outcomes.
Manager, Customer Success - Secondary Education East Coast (USA Remote)
Turnitin, LLC
·
Full Time
·
20 days ago
Turnitin, LLC
Lead and mentor a team of Customer Success Managers to drive customer engagement, retention, and growth within the secondary education sector. Translate functional plans into operational processes and collaborate cross-functionally to ensure scalable customer success outcomes.
Manager, Customer Success - Secondary Education East Coast (USA Remote)
Turnitin, LLC
·
Full Time
·
20 days ago
Turnitin, LLC
Lead and mentor a team of Customer Success Managers to drive customer engagement, retention, and growth within the secondary education sector. Translate functional plans into operational processes and collaborate cross-functionally to ensure scalable customer success outcomes.
Senior Machine Learning Scientist (USA Remote)
Turnitin, LLC
·
Full Time
·
22 days ago
Turnitin, LLC
Develop, tune, and maintain machine learning models and architectures to integrate AI into education and integrity products. Collaborate with subject matter experts to curate datasets and optimize models for scaled production usage.
Senior Machine Learning Scientist (USA Remote)
Turnitin, LLC
·
Full Time
·
22 days ago
Turnitin, LLC
Develop, tune, and maintain machine learning models and architectures to integrate into education and integrity products. Collaborate with subject matter experts to curate datasets and optimize models for scaled production usage.
Drive new business growth and strategic cross-selling within K-12 and Higher Education markets. Manage the full sales cycle from prospecting to closing while building long-term relationships with institutional stakeholders.
The role focuses on improving engineering delivery through operational analytics, planning strategy, and tool optimization. You will partner with leadership to define metrics, streamline workflows, and turn delivery data into actionable insights.
The role focuses on improving engineering delivery through operational analytics, planning strategy, and tool optimization. You will partner with leadership to define metrics, streamline workflows, and turn complex delivery data into actionable insights.
The role focuses on evolving how Engineering plans, tracks, and delivers work by turning complex delivery data into actionable insights. Key duties include optimizing Atlassian tooling, defining delivery health metrics, and supporting quarterly planning processes.
The role focuses on evolving how Engineering plans, tracks, and delivers work by turning complex delivery data into actionable insights. Key duties include optimizing Atlassian tooling, defining delivery metrics, and supporting quarterly and annual planning processes.
The role focuses on maturing Engineering Operations by improving application health visibility, service reliability, and operational analytics. You will define and implement pragmatic processes for Incident, Problem, and Change Management within a SaaS environment.
The role focuses on maturing Engineering Operations by improving application health visibility, service reliability, and operational analytics. You will design and implement pragmatic processes for incident, problem, and change management within a SaaS environment.
The role focuses on maturing Engineering Operations by improving application health visibility, service reliability, and operational analytics. You will define and implement pragmatic processes for Incident, Problem, and Change Management within a large-scale SaaS environment.
The role focuses on maturing Engineering Operations by improving application health visibility, service reliability, and operational analytics. You will design and implement pragmatic processes for incident, problem, and change management within a SaaS environment.
Order Processing Specialist (Philippines Remote)
Turnitin, LLC
·
Full Time
·
25 days ago
Turnitin, LLC
The specialist is responsible for accurately processing daily orders, provisioning customer accounts, and verifying data within the CRM. They partner with Sales and Finance teams to ensure order compliance and manage various administrative projects.
Investigate the misuse of Turnitin products to identify and halt offending accounts, specifically targeting essay mills and contract cheating. Monitor internal reports for anomalies and collaborate with stakeholders to identify security holes and emerging trends.
Senior Localization Product Program Manager (UK Remote)
Turnitin, LLC
·
Full Time
·
a month ago
Turnitin, LLC
Define and execute an end-to-end localization strategy to ensure products and content are culturally relevant for international users. Manage localization workflows, vendor relationships, and cross-functional collaboration to optimize global user experience and quality.
Manage the end-to-end onboarding process for customers, including implementation, training, and adoption strategies. Act as a consultative partner to align product capabilities with institutional academic integrity and learning objectives.
Drive new business growth and strategic cross-selling within K-12 and Higher Education markets. Manage the full sales cycle from prospecting to closing while building long-term relationships with institutional executives.
Platinum Support Specialist (Philippines Remote)
Turnitin, LLC
·
Full Time
·
2 months ago
Turnitin, LLC
The Platinum Support Specialist provides world-class technical and non-technical support to institutional customers via multiple channels including phone, chat, and email. They act as a subject matter expert for ExamSoft and ProctorExam products while coordinating with internal teams to ensure optimal system performance and user satisfaction.
The Director of Solutions Engineering leads the pre-sales and technical solutions function to support revenue growth and product innovation across education markets. This role involves building and mentoring a high-performing team while acting as a primary liaison between Sales, Product, and Customer Success departments.
This role directs the pre-sales and technical solutions function for EdTech products, focusing on revenue growth and customer success. The leader will build and mentor a high-performing team while acting as a primary liaison between Sales, Product, and Customer Success departments.
The Director of Solutions Engineering leads the pre-sales and technical solutions function to support revenue growth and product innovation across education markets. This role involves building and mentoring a high-performing team while acting as a primary liaison between Sales, Product, and Customer Success departments.
The Director of Solutions Engineering leads the pre-sales and technical solutions function to support revenue growth and product innovation across education markets. This role involves building and mentoring a high-performing team while acting as a primary liaison between Sales, Product, and Customer Success departments.
The Director of Solutions Engineering leads the pre-sales and technical solutions function to support revenue growth and product innovation across education markets. This role involves building and mentoring a high-performing team while acting as a primary liaison between Sales, Product, and Customer Success departments.
This role directs the pre-sales and technical solutions function for EdTech products, focusing on revenue growth and customer success. The leader will build and mentor a high-performing team while acting as a liaison between Sales, Product, and Customer Success departments.
Direct the pre-sales and technical solutions function to support revenue growth and product innovation across education markets. Lead, mentor, and coach a high-performing team while partnering with Sales to execute complex customer engagements and technical strategies.
This role directs the pre-sales and technical solutions function for EdTech products, focusing on revenue growth and customer success. The leader will build and mentor a high-performing team while acting as a liaison between Sales, Product, and Customer Success departments.
This role directs the pre-sales and technical solutions function for EdTech products, focusing on revenue growth and team leadership. The director will mentor a team of solutions engineers while partnering with sales and product teams to design impactful technical solutions for education customers.
The Associate Product Usage Analyst will investigate and validate reports of product misuse while identifying trends and security vulnerabilities. They will also collaborate with internal stakeholders to provide technical support reporting and improve detection methodologies.
The Associate Product Usage Analyst will investigate and validate reports of product misuse while identifying trends and security vulnerabilities. They will also collaborate with internal stakeholders to provide technical support reporting and improve detection methodologies.
Design, develop, and optimize scalable shared backend services using Java and serverless technologies while contributing to frontend components. Collaborate with cross-functional teams and provide mentorship to junior developers to ensure high-quality software delivery.
Design, develop, and optimize scalable shared backend services using Java and serverless technologies while contributing to frontend components. Collaborate with cross-functional teams and provide mentorship to junior developers to ensure high-quality software delivery.
Design, develop, and optimize scalable shared backend services using Java and serverless technologies. Collaborate with cross-functional teams to deliver innovative solutions while mentoring junior developers.
Design, develop, and optimize scalable shared backend services using Java and serverless technologies while contributing to frontend components. Collaborate with cross-functional teams and provide mentorship to junior developers to ensure high-quality software delivery.
Design and develop end-to-end online learning experiences to drive customer product adoption and long-term success. Collaborate with cross-functional teams to translate complex product functionality into effective, scalable educational content.
Sales Operations Process Analyst (Philippines Remote - USA Working Hours)
Turnitin, LLC
·
Full Time
·
2 months ago
Turnitin, LLC
The Sales Operations Process Analyst supports sales execution by documenting workflows, standardizing procedures, and identifying opportunities for automation and AI integration. They manage operational support cases and ensure data quality across the sales lifecycle to improve overall productivity and scalability.
Technical Support Representative, Tier 1 (Mexico Remote)
Turnitin, LLC
·
Full Time
·
2 months ago
Turnitin, LLC
The Technical Support Representative will provide world-class client support by responding to technical and non-technical customer queries. They will coordinate with Engineering and Product Management on product issues and assist in maintaining technical documentation.
Sales Operations Process Analyst (Mexico Remote)
Turnitin, LLC
·
Full Time
·
2 months ago
Turnitin, LLC
The Sales Operations Process Analyst provides operational support to sales teams, assisting with workflow execution and process adherence. They also document and standardize sales processes to improve efficiency and scalability.
Design end-to-end online learning experiences focused on product functionality and best practices to drive customer product adoption and long-term success. Leverage modern eLearning tools and explore emerging technologies, including AI, to create engaging, high-quality educational content using rapid development approaches.
Platinum Support Specialist (Philippines Remote)
Turnitin, LLC
·
Full Time
·
3 months ago
Turnitin, LLC
The Platinum Support Specialist will provide world-class customer service to premium and non-premium institutions, exam takers, and proctors via telephone, chat, and email, aiming to grow product usage and ensure customer satisfaction. This role involves becoming a Subject Matter Expert on ExamSoft and ProctorExam products and coordinating closely with internal departments on product issues and releases.
The role is responsible for driving new business growth by identifying, qualifying, and closing opportunities within K–12, Higher Education, or assessment markets, while also expanding existing relationships through strategic cross-selling. This executive must own the full sales cycle, build stakeholder relationships across institutions, and deliver consultative solutions tailored to customer challenges.
Technical Support Representative, Tier 1 (Mexico Remote)
Turnitin, LLC
·
Full Time
·
3 months ago
Turnitin, LLC
The role involves proactively supporting the Turnitin product line primarily via email, ensuring problem resolution, system access, and optimal system performance. This includes coordinating closely with Engineering and Product Management on product issues and releases, and assisting with technical documentation updates.
Senior Strategic Account Executive (Japan Remote)
Turnitin, LLC
·
Full Time
·
3 months ago
Turnitin, LLC
The role focuses on driving new business growth by identifying, qualifying, and closing opportunities within K-12, Higher Education, or assessment markets, while also expanding existing relationships through strategic cross-selling.
The representative will proactively support the Turnitin product line primarily via email, sometimes phone and live chat, focusing on problem resolution, system access, and optimal system performance. They must also coordinate closely with Engineering and Product Management regarding product issues and releases.
The engineer will own the reliability, performance, and day-to-day operation of production database platforms, balancing project delivery with operational support in AWS. Key duties include designing highly available architectures, leading lifecycle activities like upgrades and migrations, and driving performance improvements through root cause analysis.
This role involves managing multiple teams of Specialists and team leads to ensure successful user support and continuous improvement of team capabilities and performance, including handling live service outages and delivering regular performance reporting to the Support Director. Key duties include managing team performance through goal setting, feedback, and coaching, while also collaborating with leadership to refine processes and systems.
The Sales Enablement Specialist is responsible for executing global sales enablement strategies regionally, empowering sales representatives to optimize buyer interactions and maximize sales results. This role also involves supporting the adoption of AI technologies to enhance sales efficiency and productivity.
The Sales Enablement Specialist is responsible for executing global sales enablement strategies regionally, empowering sales representatives to optimize buyer interactions and maximize sales results. This role also involves supporting the adoption of AI technologies to enhance sales efficiency and productivity.
The Solutions Engineer will engage with customers to understand their needs and design effective solutions. They will also support sales and customer success teams by providing product expertise and conducting impactful demonstrations.
Senior Manager, Technical Support (Philippines Remote)
Turnitin, LLC
·
Full Time
·
6 months ago
Turnitin, LLC
The Senior Manager will manage multiple teams to ensure successful user support and continuous improvement of team capabilities. Responsibilities include performance management, handling escalations, and collaborating with leadership to enhance processes.
