The Team Lead manages daily intake and order processing while mentoring and coaching Customer Experience Specialists. They serve as a subject matter expert and act as the primary point of contact for patients, prescribers, and partners to ensure efficient service delivery.
The Strategic Account Executive manages a portfolio of DME provider partners to ensure operational alignment, performance accountability, and partnership growth. They serve as the primary point of contact, driving cross-functional collaboration to resolve systemic issues and improve patient outcomes.
The Manager, Order Confirmation oversees daily leadership, quality, and performance of the order confirmation function, including managing internal teams and outsourced partners. This role drives process consistency, resolves operational barriers, and partners with the Director to translate strategy into daily execution.
The Manager will lead a team dedicated to managing the active rental census, ensuring data accuracy, and overseeing rental programs for over 100,000 patients. They will partner with cross-functional teams to drive cost avoidance, manage rental holds, and execute patient engagement initiatives.
The Senior Site Reliability Engineer will lead the transformation of infrastructure from legacy Azure services to a containerized, Kubernetes-driven microservices architecture. This role involves managing system reliability, observability, cost optimization, and automating deployment pipelines to support platform scalability.
The Senior Product Manager will own and advance the future-state product strategy for Revenue Cycle Management across the order lifecycle. This role involves leading discovery, defining the product roadmap, and partnering with cross-functional teams to deliver scalable solutions that improve operational performance.
The Director of Organizational Effectiveness & Transformation will translate people strategy into structured programs and lead transformation efforts including engagement and performance management. This role also serves as the center of expertise for AI-enabled workflow transformation and change management initiatives.
The Director will lead the HR technology strategy, including HRIS management and AI enablement, while overseeing compensation strategy, benchmarking, and pay equity. They will also build a shared services foundation to improve operational efficiency and automate manual processes across the People function.
The Sr. Business Development Associate will identify, cultivate, and close complex enterprise partnerships with post-acute healthcare organizations. They will also serve as a strategic advisor to executive stakeholders while collaborating with internal teams to drive national growth.
Build and own end-to-end models for vendor matching, order routing, and supply chain optimization. Mentor senior data scientists and architect autonomous agentic AI systems to improve operational efficiency.
Lead the data science team in building a prediction engine for vendor matching, order routing, and supply chain optimization to improve operational efficiency. The role involves acting as a player-coach, developing models personally while managing the roadmap across Operations, Finance, and Revenue Cycle Management.
Own and ship end-to-end machine learning models for vendor matching, order routing, and supply chain optimization. Implement decision logic for agentic AI and quantify the business impact of data science initiatives.
The engineer will apply a product-focused mindset to drive impact by tackling ambiguous challenges and devising effective solutions, while also championing AI-assisted coding techniques to enhance development efficiency. They will also build automation tools to reduce toil and mentor fellow engineers on best practices.
