Manage assigned client accounts as the primary point of contact throughout the customer lifecycle, including onboarding and regular performance reviews. Partner with internal teams to ensure client needs are met while identifying opportunities for account expansion and retention.
The role involves managing executive calendars, operations, and customer support while coordinating marketing initiatives and internal projects. You will be responsible for improving internal processes, maintaining CRM records, and ensuring business efficiency.
Manage the full-cycle recruitment process from sourcing and screening to offer acceptance and onboarding. Partner with clients and hiring managers to identify requirements and maintain a strong candidate pipeline.
Coordinate and schedule caregiver shifts for US home care clients to ensure continuous patient coverage. Monitor attendance and maintain accurate records within scheduling platforms while generating staffing reports.
Manage day-to-day bookkeeping, billing, and accounts receivable for U.S.-based clients. Ensure accurate financial records and prepare monthly reports using QuickBooks.
Manage the full recruitment lifecycle for remote Philippine-based candidates, ensuring they meet client-specific requirements. Collaborate with internal teams and US clients to understand role requirements and provide updates on candidate progress.
The HomeCare Coordinator will oversee caregiver scheduling, patient care coordination, and day-to-day home care operations. This includes managing caregiver schedules, supporting patients, and ensuring smooth operations.
