The Enterprise Customer Success Manager manages a portfolio of accounts to ensure business outcomes through the adoption of subscription and services contracts. They are responsible for driving renewal rates, expansion strategies, and delivering quarterly business reviews to corporate-level customers.
The Account Executive will pursue target accounts to secure business and develop strategic relationships at the executive level. They are responsible for identifying automation opportunities, promoting OTTO solutions, and driving pipeline and revenue growth within their territory.
The Senior Field Service Technician provides on-site installation, commissioning, maintenance, and troubleshooting for automation control systems and power equipment. They also serve as a technical liaison for autonomous mobile robot systems and maintain detailed technical documentation for all service activities.
The technician will support the commissioning, integration, and ongoing operational stability of complex AMR solutions at customer sites. Responsibilities include hands-on troubleshooting, system validation, preventative maintenance, and providing training to customer personnel.
The technician will support on-site commissioning, integration, and troubleshooting of complex AMR solutions within customer production environments. They are responsible for performing system validation, conducting preventative maintenance, and delivering training to customer personnel to ensure operational stability.
The Field Service Engineer is responsible for the installation, commissioning, maintenance, and troubleshooting of industrial automation systems. They act as a technical liaison for customers, providing support and ensuring the operational quality of equipment throughout its lifecycle.
The Project Engineer is responsible for the end-to-end delivery of automation projects, including detailed engineering, design, programming, and configuration. They must also perform testing, documentation, and customer-site commissioning while managing cross-functional project requirements.
The Project Administrator oversees the contractual, financial, and operational aspects of the project lifecycle to ensure successful execution and financial performance. They collaborate with stakeholders to manage invoicing, revenue recognition, cost control, and project forecasting.
You will conduct processes like repairs, inventories, and maintenance operations through Asset Management strategies, delivering savings to customers and additional business to Rockwell Automation. You will manage multiple Engineering projects and transactional services on behalf of Rockwell Automation and targeted Customers.
