Lead the end-to-end management of complex, high-impact global client escalations and employee relations matters across multiple countries. Coordinate cross-functional teams to drive structured resolutions, mitigate churn risk, and implement systemic process improvements.
Rippling
14 Remote Job Openings at Rippling
Set the vision and lead the design for Rippling's Spend Management Platform, covering cards, expenses, bill pay, and procurement. Collaborate with Product and Engineering to translate complex finance workflows into simple, scalable, and high-quality user experiences.
Lead and scale the APAC payroll operations team to ensure compliant and timely payroll execution across multiple countries. Collaborate with engineering and product teams to develop natively built payroll software and optimize operational processes.
The role involves managing the acquisition and maintenance of global payments and lending licenses across various international regulators. You will support regulatory examinations, audits, and partner with stakeholders to ensure product compliance with global laws.
Manage the PEO/HRS sales pipeline in Salesforce to forecast revenue and drive the quoting process. Conduct sales calls and deep-dive discussions to close business and achieve consistent quota attainment.
The role focuses on building and scaling Rippling's global banking, FX, and payments infrastructure, specifically leading the banking expansion in Serbia. This includes managing bank partnerships, executing FX needs, and ensuring regulatory compliance across multiple jurisdictions.
Provide professional technical support for scheduling and attendance products via chat, email, and video conferencing. Collaborate with internal teams to troubleshoot product defects and maintain a deep understanding of the platform to ensure customer satisfaction.
Business Recruiter: Customer Experience, Operations, G&A (Contract)
Rippling
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Full Time
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3 hours ago
Rippling
Manage the full-cycle recruiting process to hire top talent for Customer Experience, Operations, and G&A teams. This includes sourcing candidates, managing pipelines, and collaborating with hiring managers on sourcing strategies.
The specialist will resolve customer issues related to travel products and collaborate with internal teams to improve product functionality. They are responsible for documenting country-specific nuances and training the Global Support Team.
The Business Talent Sourcer is responsible for developing and executing sourcing strategies to attract top talent for non-tech teams. This includes managing the candidate experience from initial outreach and phone screens through to closing offers in partnership with the recruiting team.
The role involves auditing compliance mechanics and validating payroll calculation engines against Singaporean statutory requirements. The analyst will also conduct a functional benchmark against top competitors to optimize the payroll product for the Singapore market.
Lead a team of program managers to build and execute a roadmap for support operations, focusing on system changes, tooling, and AI. Direct the business processes and infrastructure to ensure the support organization can scale efficiently to meet ambitious growth objectives.
Provide expert technical support for Rippling's Spend Management and Finance modules, focusing on expense workflows and integration troubleshooting. Collaborate with Product and Engineering teams to identify bugs and improve product features based on customer feedback.
Act as a subject matter expert for the Contractor Hub platform, managing the end-to-end resolution of complex onboarding and payment issues. Collaborate with Engineering, Product, and Operations teams to investigate technical problems and improve the overall customer experience.