Execute timely payroll, filings, and payments for customers while managing relationships with government agencies and partners. Collaborate with engineering and product teams to ensure payroll software compliance and resolve technical product issues.
The Global Payroll Operations Supervisor will lead and scale the APAC payroll team while ensuring compliant, on-time payroll execution across the region. This role involves driving process improvements, collaborating with engineering and product teams, and managing relationships with external partners and government agencies.
The specialist will provide expert technical support for finance and HR platform inquiries via email, chat, and video. They are responsible for troubleshooting accounting integration failures and collaborating with product teams to improve service quality.
Execute timely payroll, filings, and payments for customers while managing relationships with government agencies and external partners. Collaborate with engineering and product teams to ensure payroll software meets compliance requirements and resolve technical product issues.
The specialist will provide expert technical support for payroll integrations, resolving complex issues related to GL sync, API connectivity, and journal entries. They will also act as a product expert, documenting interactions in the CRM and collaborating with Product and Engineering teams to improve service.
The specialist will provide expert technical guidance and resolve customer inquiries regarding the platform via email, chat, or video. They will also document interactions in the CRM and collaborate with Product and Engineering teams to improve service quality.
Execute timely payroll, filings, and payments for customers while managing relationships with government agencies and external partners. Collaborate with engineering and product teams to ensure payroll software meets compliance requirements and address technical product issues.
You will provide expert technical guidance and resolve customer inquiries via email, chat, or video conferencing. Additionally, you will document interactions in the CRM and collaborate with Product and Engineering teams to improve service quality.
The Employee Relations Business Partner will manage and resolve employee relations investigations by partnering with HRBPs, Legal, and business leaders. They will also identify patterns in case data to recommend process improvements and maintain documentation standards.
The Technical Recruiter will manage full-cycle searches for Senior and Staff-level engineering roles while building robust talent pipelines. They will partner with hiring managers to define role requirements and refine interview processes to ensure high-quality, high-impact hires.
The specialist will provide expert technical guidance and resolve customer inquiries via email, chat, or video conferencing. They will also document interactions in the CRM and collaborate with Product and Engineering teams to improve service quality.
You will manage the end-to-end payroll cycle for a portfolio of US customers, ensuring accuracy and compliance throughout the process. Additionally, you will act as a primary point of contact for clients and collaborate with internal teams to refine automation and AI-assisted workflows.
Execute timely payroll, filings, and payments for customers while driving issue resolution with government agencies and partners. Collaborate with engineering and product teams to ensure software compliance and address product bugs or tooling requirements.
The role involves supporting the Employer of Record (EOR) service by managing the full employee lifecycle and ensuring legal compliance for clients globally. Key duties include drafting HR policies, managing complex employee relations, and collaborating with product teams to optimize HR workflows.
Lead and scale the APAC payroll operations team to ensure compliant and timely payroll execution across multiple countries. Collaborate with engineering and product teams to develop natively built payroll software and optimize operational processes.
The role involves managing the acquisition and maintenance of global payments and lending licenses across various international regulators. You will support regulatory examinations, audits, and partner with stakeholders to ensure product compliance with global laws.
Manage the PEO/HRS sales pipeline in Salesforce to forecast revenue and drive the quoting process. Conduct sales calls and deep-dive discussions to close business and achieve consistent quota attainment.
The role focuses on building and scaling Rippling's global banking, FX, and payments infrastructure, specifically leading the banking expansion in Serbia. This includes managing bank partnerships, executing FX needs, and ensuring regulatory compliance across multiple jurisdictions.
Provide professional technical support for scheduling and attendance products via chat, email, and video conferencing. Collaborate with internal teams to troubleshoot product defects and maintain a deep understanding of the platform to ensure customer satisfaction.
Manage the full-cycle recruiting process to hire top talent for Customer Experience, Operations, and G&A teams. This includes sourcing candidates, managing pipelines, and collaborating with hiring managers on sourcing strategies.
The specialist will resolve customer issues related to travel products and collaborate with internal teams to improve product functionality. They are responsible for documenting country-specific nuances and training the Global Support Team.
The Business Talent Sourcer is responsible for developing and executing sourcing strategies to attract top talent for non-tech teams. This includes managing the candidate experience from initial outreach and phone screens through to closing offers in partnership with the recruiting team.
The role involves auditing compliance mechanics and validating payroll calculation engines against Singaporean statutory requirements. The analyst will also conduct a functional benchmark against top competitors to optimize the payroll product for the Singapore market.
Lead a team of program managers to build and execute a roadmap for support operations, focusing on system changes, tooling, and AI. Direct the business processes and infrastructure to ensure the support organization can scale efficiently to meet ambitious growth objectives.
Provide expert technical support for Rippling's Spend Management and Finance modules, focusing on expense workflows and integration troubleshooting. Collaborate with Product and Engineering teams to identify bugs and improve product features based on customer feedback.
Act as a subject matter expert for the Contractor Hub platform, managing the end-to-end resolution of complex onboarding and payment issues. Collaborate with Engineering, Product, and Operations teams to investigate technical problems and improve the overall customer experience.
