Headquarters: Raleigh, North Carolina, United States
Industry: Linux, Open Source, Operating Systems
5001-10000 empoloyees
Lead the architecture, design, and delivery of complex Ansible Automation Platform solutions for financial services customers. Act as a trusted advisor to drive automation strategy and operationalize secure, reusable automation frameworks.
Serve as a trusted technical advisor to Lightwell customers, coordinating with product security, engineering, product management, support, partners, and customer teams to triage and resolve security and technical issues. Guide customers in patching, backporting, secure software development practices, and platform adoption while maintaining engagement plans and documentation and contributing to knowledge resources and solution patterns.
Provide proactive technical guidance and support to enterprise customers using Red Hat products, including conducting infrastructure reviews, mitigating risks, and resolving complex technical issues. Advocate for customers within Red Hat, coordinate with engineering and support teams, document cases and learnings, and align account goals through regular reviews.
You will serve as a subject matter expert to deliver infrastructure and AI orchestration services using Red Hat technologies for enterprise customers. This involves guiding clients through hybrid cloud architectures, implementing automation, and providing strategic technical recommendations.
You will serve as a subject matter expert for cloud infrastructure, leading the resolution of high-severity customer issues across Kubernetes, OpenShift, and OpenStack. Additionally, you will develop automation scripts and conduct root cause analysis to ensure service reliability and performance.
The Account Executive will manage complex sales cycles for the Red Hat portfolio within assigned commercial accounts to achieve sales goals. They will build strategic relationships with key stakeholders and lead cross-functional teams to drive business and technical decision-making.
Manage services projects from initiation through delivery while coordinating cross-functional teams and monitoring project economics. Establish project metrics, ensure adherence to requirements, and coach team members on project management methodologies.
Design and develop new features for OCI registries like quay.io while maintaining globally distributed infrastructure on Red Hat OpenShift. Collaborate with product management and internal teams to drive roadmap decisions and provide architectural guidance for scaling.
The Site Reliability Engineer will develop and implement code to enhance service reliability and scalability while participating in routine code reviews and testing. They are also responsible for incident response, postmortem documentation, and resolving escalated customer issues.
You will serve as a subject matter expert delivering and implementing Red Hat infrastructure and cloud solutions at customer sites. This includes managing system architecture, deployment, and providing recommendations to resolve complex technical and business needs.
Provide enterprise customers with technical and architectural guidance for Red Hat OpenShift, including proactive reviews, troubleshooting, incident coordination, and advice on current and future products. Build trusted customer relationships, advocate for customer needs within Red Hat, coordinate with internal teams and partners, and communicate operational performance and technology changes.
You will implement and modernize cloud-native applications using microservices, Kubernetes, and OpenShift while developing Generative and Predictive AI solutions. You will also collaborate with customer technical teams to integrate secure DevSecOps practices and automate delivery workflows.
The role involves leading services sales efforts, managing customer relationships, and developing technical solutions within an assigned territory. You will also be responsible for providing revenue forecasts, coordinating with delivery teams, and negotiating master services agreements.
The Project Manager will lead complex Telco consulting projects from initiation through delivery, ensuring they meet business goals, budget, and scope. They are responsible for managing project lifecycles, mitigating risks, and coordinating with cross-functional, geographically distributed teams.
The Director of Commercial Sales is responsible for driving revenue growth, customer acquisition, and strategic account expansion within the commercial segment. This role involves leading a team of sales professionals, managing enterprise pipelines, and building relationships with senior customer stakeholders.
You will own and grow a defined customer territory by building strong relationships with partners and identifying new business opportunities. Working closely with Digital Sales Support, you will execute territory strategies to drive pipeline growth and increase Red Hat's market footprint.
Manage and grow a portfolio of strategic corporate accounts by developing effective account strategies and driving sustainable revenue. Orchestrate internal teams, including solution architects and marketing, to deliver compelling technology outcomes for customers.
The Senior Cloud Consultant acts as a subject matter expert to lead the on-site delivery and implementation of open source cloud solutions. They are responsible for system architecture design, problem identification, and providing actionable technical recommendations to customers.
The Cloud Consultant will assess, design, and implement Red Hat cloud and container solutions while establishing strong working relationships with customers. They will manage technical problem identification, system architecture definition, and the deployment of complex open-source solutions.
Serve as a trusted technical advisor to Lightwell customers, coordinating with product security, engineering, product management, support, and consulting teams to resolve issues and support security remediation. Guide customers in adopting secure software development practices, maintaining engagement plans and documentation, and developing solution patterns for long-term platform success.
The Technical Account Manager will build high-value relationships with enterprise customers to understand their IT infrastructure and business needs. They will provide proactive technical guidance, manage incidents, and ensure the efficient operation of Red Hat OpenShift environments.
Provide high-quality assistance and support to global enterprise customers regarding account and subscription management. Act as a primary point of contact for Japanese customers while coordinating communication between clients and internal teams.
You will drive sales campaigns for Red Hat OpenShift by consulting with enterprise customers to align technical solutions with their business objectives. The role involves collaborating with account teams to lead cloud-native transformations and secure technical wins across the Carolinas and Florida region.
The Specialist Solution Architect will provide expert technical sales support to drive the adoption of Red Hat Lightwell by removing technical blockers and articulating value to developers and leadership. You will work hands-on in customer build environments to implement best practices in dependency management, artifact signing, and pipeline security.
The Territory Services Manager will act as a representative of Red Hat Services to develop and present solutions that align with customer business and technical needs. They are responsible for managing account-level relationships, driving revenue growth, and coordinating with internal teams to ensure successful service delivery.
You will deliver high-quality technical solutions for Red Hat customers while acting as a trusted advisor to address their infrastructure and business challenges. Additionally, you will mentor junior consultants and contribute to team documentation and regional giveback initiatives.
You will serve as a subject matter expert in Red Hat infrastructure, delivering and implementing automated, containerized cloud solutions for customers. This role involves managing system architecture, addressing technical needs, and providing professional support for complex open source deployments.
Serve as a subject matter expert at the customer site to provide strategic advice and implement Red Hat infrastructure and cloud solutions. Manage the full lifecycle of technical projects, including problem identification, system architecture, and deployment of open source technologies.
You will support customers in building scalable enterprise technology infrastructures using Red Hat solutions. Additionally, you will travel frequently to work alongside clients and contribute to technical project delivery.
The Account Solution Architect will serve as the technical leader for assigned accounts, orchestrating the technical approach throughout the customer lifecycle. They will partner with sales teams to design solutions, manage customer success plans, and ensure the technical win for sales opportunities.
You will provide pre-sales technical support to prospects and build relationships with customer engineering and operations teams. Additionally, you will orchestrate proofs of concept and act as a customer advocate to architect and implement innovative automation solutions.
The Mortgage System Analyst analyzes business processes to develop efficient technology solutions and provides user support for the mortgage system. They also coordinate application testing, troubleshoot issues, and assist in training and documentation.