You will lead, grow, and develop a team of mobile engineers while shaping the mobile engineering practices at Quo. You will also collaborate across product pillars to ensure high-quality, reliable mobile experiences that support key business initiatives like AI and revenue management.
Manage high-volume inbound leads and conduct tailored product demos to help small businesses adopt the Quo AI-driven phone platform. Collaborate cross-functionally to optimize the inbound funnel and translate technical customer needs into product solutions.
Manage high-volume inbound leads by conducting tailored product demos and closing deals for small businesses. Collaborate with cross-functional teams to optimize the inbound funnel and translate technical customer needs into product solutions.
Lead and scale email and in-app engagement efforts to optimize the entire customer lifecycle from pre-trial to referral. Partner with cross-functional teams to drive activation, feature adoption, and net revenue retention through personalized messaging.
Lead the strategic vision and operational execution of fraud prevention and regulatory compliance across Product, Engineering, and Legal teams. Manage a team of specialists and oversee high-stakes cases and critical external partnerships to manage company risk.
The role involves managing financial models, driving forecasts, and owning the unit economics framework to support R&D and Customer Experience functions. Additionally, the associate will lead strategic projects and conduct deep-dive data analyses to drive business performance.
Lead the CX analytics function by owning data strategy, KPIs, and executive reporting to improve customer outcomes and operational efficiency. Develop predictive models and capacity planning frameworks to optimize staffing and measure the impact of AI and human interactions.
