Manage a portfolio of major Property Management clients to ensure high retention and maximize product adoption. Drive growth through expansion opportunities and maintain strategic partnerships via regular onsite visits and performance reviews.
Proof
8 Remote Job Openings at Proof
Collaborate with cross-functional teams to design, build, and maintain high-quality features for the Proof platform. Drive project scoping, troubleshoot production issues, and mentor other engineers through code reviews and documentation.
Provide multi-channel customer support via chat, email, and phone to help users navigate and troubleshoot the platform. Use AI tools to diagnose issues and provide product feedback to internal stakeholders.
Lead the end-to-end product experience and design strategy for a legal service-of-process marketplace. Manage a team of designers while evolving the design system and integrating AI to simplify complex legal workflows.
Own the end-to-end law firm experience to drive adoption, retention, and expansion of the Proof platform. Manage enterprise integrations, address intelligence services, and the safe implementation of AI within legal workflows.
Lead and scale a high-impact pre-sales engineering team while acting as a player-coach in complex enterprise deals. Partner with sales and product teams to translate customer pain points into scalable technical solutions and drive technical validation.
The Client Success Manager will act as the primary contact for law firm clients in the Mountain/West Region, conducting needs analysis to develop tailored solutions and leading client onboarding and implementation. They will also monitor usage, identify revenue growth opportunities, and serve as a liaison for product feedback.
Process servers are responsible for delivering legal documents in their area. They can set their own schedule and determine their workload.
