Build end-to-end full-stack data and analytics features, including data models and user-facing interfaces. Develop AI and LLM-powered workflows to accelerate data transformation and analysis for internal and external stakeholders.
Prompt
20 Remote Job Openings at Prompt
Client Experience Manager - Full-Time (Evenings/Overnight Shift, Flexible Schedule) (B2B SaaS)
Prompt
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Full Time
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19 days ago
Prompt
Provide evening and overnight email support for B2B SaaS healthcare software, specifically during biweekly release cycles. Act as a bridge between customers and engineering by troubleshooting issues, logging tickets, and identifying product trends.
The role involves architecting BI dashboards in Metabase to track healthcare KPIs and providing data-driven insights for internal departments. Additionally, the analyst serves as a technical SME during sales cycles and provides tailored reporting solutions for enterprise clients.
Support the VP of Operations in executing high-priority strategic initiatives and managing cross-functional projects across various business teams. Conduct market research and data analysis to inform pricing, packaging, and go-to-market strategies.
The specialist is responsible for accurately posting insurance and patient payments, resolving ERA errors, and performing account analysis to maintain clean patient ledgers. Additionally, they provide AR support by researching outstanding claims and submitting appeals to ensure revenue cycle integrity.
The role involves building and managing relationships with chiropractic clinics to drive revenue growth for EHR software products. Responsibilities include generating a sales pipeline through outbound efforts and collaborating with internal teams to deliver product demonstrations.
The role involves onboarding and training billing teams on the Prompt platform, focusing on RCM best practices and process implementation. You will act as a product specialist to support mid-market clients, manage escalated billing issues, and provide advanced reporting and accounting guidance.
The Senior DevOps Engineer will manage a team of five engineers while overseeing the design, implementation, and maintenance of cloud-based infrastructure. They will also lead team ceremonies, mentor staff, and collaborate with development teams to automate deployment pipelines and ensure system reliability.
Collaborate with product, client experience, and AI engineering teams to diagnose and resolve complex production issues. You will write technical specifications, performant scripts, and database queries while maintaining clear communication with internal stakeholders and customers.
The Senior DevOps Engineer will design and manage highly available AWS infrastructure while leading the development of scalable systems for AI-driven features. They will also automate deployment pipelines and implement MLOps best practices to streamline the transition of models from development to production.
Design, implement, and manage cloud-based infrastructure while automating deployment pipelines using CI/CD tools. Ensure system scalability, reliability, and security by collaborating with development teams and optimizing infrastructure as code.
The specialist is responsible for verifying patient insurance eligibility, obtaining prior authorizations, and communicating requirements to providers. They also collaborate with billing and scheduling teams to ensure accurate workflows and prevent claim denials.
The Senior Customer Finance Analyst will oversee the end-to-end invoicing lifecycle, ensuring accuracy and compliance, while leading process optimization and automation initiatives within the finance department. Key duties include performing root-cause analysis on billing discrepancies and designing scalable automated solutions in systems like NetSuite and QuickBooks.
Clinical Tech Support (B2B SaaS) Rehab Therapists, Therapist Assistants, Rehab Technicians welcomed! Bonus Potential!
Prompt
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Full Time
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3 months ago
Prompt
The primary responsibility is to assist clients via the email support channel, quickly establishing expertise in the Prompt software within 3 to 6 months. This involves accurately responding to inquiries, triaging tickets, escalating issues, and supporting engineering ticket creation and prioritization.
The EDI Analyst I will be a major contributor by assisting clients via chat/email support for all 837/835 related inquiries, which includes resolving common support tickets related to clearinghouse rejections and EDI rules. Key duties also involve developing a deep understanding of RCM/Clearinghouse capabilities and ensuring the ERA/EDI Enrollment Process adheres to the onboarding schedule.
This director owns end-to-end operational performance for client revenue cycles, managing setup, configuration, reporting, and ongoing optimization to ensure client success from day one. Key duties include real-time performance monitoring, identifying operational gaps, driving corrective actions, and serving as an expert for product and BI systems interfacing with the Product team.
The Senior Data Engineer will design, develop, and iterate on complex data systems to improve healthcare through actionable data. This role involves performing exploratory analysis and collaborating with stakeholders to deliver data products that drive improvement.
The Associate Client Success Manager will build strong relationships with clients, ensuring they successfully implement and utilize Prompt's software. They will also provide training, support, and address customer inquiries to enhance client satisfaction.
Drive AI initiatives to improve healthcare technology and lead projects from ideation to production. Develop and deploy real-time AI systems for speech and natural language understanding.
The Senior AI Engineer will lead AI projects from ideation to production, ensuring tools are widely adopted. They will design and deploy end-to-end AI systems while partnering with stakeholders to deliver practical solutions.
