The Senior Digital Channel Sales Manager defines and scales the company's digital ecommerce vision to drive profitable growth and improve the customer acquisition journey. This role leads cross-functional teams to optimize the online quote-to-bind experience and establishes a cohesive omnichannel commerce strategy.
The Customer Engagement Associate manages inbound and outbound communications across multiple channels to provide accurate information regarding insurance policies, billing, and claims. They are responsible for resolving customer concerns, updating account information, and ensuring compliance with company policies and insurance regulations.
The manager leads enterprise learning, onboarding, and leadership development initiatives while partnering with business leaders to identify and address workforce capability needs. They are responsible for designing scalable learning solutions, managing learning technologies, and evaluating program effectiveness to support organizational strategy.
The Chief of Staff facilitates executive leadership by operationalizing strategic imperatives and ensuring alignment across the enterprise. They act as a trusted liaison between the executive team and the broader organization to drive decision-making, accountability, and cross-functional coordination.
The Senior Program Manager leads complex, cross-functional programs and projects to deliver business value through digital, data, AI, and operational initiatives. The role oversees planning, execution, risk management, and stakeholder alignment while ensuring project outcomes meet business priorities.
This position leads the Project Management Office (PMO) within Digital, AI & Technology, overseeing portfolio governance, intake, and prioritization. The role ensures strategic initiatives and operational projects are delivered efficiently while managing team performance and cross-functional stakeholder alignment.
The Independent Agency Distribution Enablement Manager designs and implements programs and tools to empower the Independent Agent channel to drive profitable growth. This role leads digital platform evolution, manages partner rewards programs, and collaborates with sales leadership to ensure consistent execution across territories.
The Actuary will conduct internal loss reserving, perform detailed pricing analysis, and develop sophisticated actuarial models to drive profitability and financial stability. They will also collaborate with business partners to inform product decisions and ensure regulatory compliance.
The Integrated Marketing Manager designs and activates cross-channel marketing strategies to drive customer engagement, retention, and business growth throughout the customer lifecycle. They collaborate with cross-functional teams to deliver cohesive campaigns and optimize the end-to-end customer experience using data-driven insights.
