Build an AI-native operator command center for restaurants to automate operational workflows and drive business outcomes. Own the foundations for orders, menus, and integrations to ensure a trustworthy and scalable product experience.
Owner.com
38 Remote Job Openings at Owner.com
Senior Software Engineer, Mobile Platform - Guest App (Remote, Canada)
Owner.com
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Full Time
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6 days ago
Owner.com
Own the mobile platform and distribution system to reliably ship thousands of branded restaurant apps across iOS and Android. Focus on improving developer experience, strengthening release automation, and increasing distribution reliability at scale.
Senior Software Engineer, Mobile Platform - Guest App (Remote, United States)
Owner.com
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Full Time
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6 days ago
Owner.com
Own the mobile platform and distribution system to reliably ship thousands of branded restaurant apps across iOS and Android. Improve developer experience, strengthen release automation, and increase distribution reliability using AI tools and CI/CD pipelines.
Customer Support Representative (Costa Rica) - August 4th Start Date
Owner.com
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Full Time
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6 days ago
Owner.com
Provide empathetic, high-volume support to restaurant owners and guests via phone, chat, and email. Manage complex issues end-to-end while documenting interactions in Salesforce and collaborating with the team via Slack.
Lead the design and administration of global total compensation and equity programs to attract and retain top talent. Partner with Finance and senior leadership to manage merit cycles, salary structures, and market benchmarking across multiple countries.
Define and execute the Lighthouse strategy and operating model to scale multi-location capabilities for restaurant groups. Partner with cross-functional teams to translate customer signals from the field into a scalable product roadmap.
Design and evolve scalable brand systems to ensure consistency across digital and physical touchpoints. Partner with cross-functional teams to develop innovative storytelling strategies and manage high-profile creative projects from concept to delivery.
Build and operate a scalable creator growth engine to drive customer acquisition and revenue through partnerships with influencers and celebrities. Develop long-term relationships and incentive structures while collaborating with Brand and Product teams to amplify the company's mission.
Lead the migration from QuickBooks Online to an AI-first ERP and establish inventory and COGS accounting infrastructure. Build the international accounting foundation for multi-entity and multi-currency operations while automating close processes.
Own the GTM infrastructure and revenue engine to identify, nurture, and convert demand into ARR. Collaborate across Engineering, RevOps, and Sales to build AI-powered acquisition funnels and billing systems.
Lead the end-to-end development of guest lifecycle and loyalty initiatives, including automated messaging and data pipelines across email, SMS, and push. Focus on scaling personalized marketing through AI-assisted capabilities and establishing rigorous experimentation and measurement loops.
Set the technical direction for a personalization platform and build an intelligence layer using LLM and classic ML approaches. Lead the development of high-volume communication systems and mentor engineers to raise the overall technical bar.
Lead the design and implementation of data-backed customer strategies and AI-powered systems to drive retention and efficiency. Collaborate with executive leadership to optimize the customer engagement model and ship automated AI workflows for Customer Success and Support.
Manage a dual-track book of business focusing on proactive account optimization and reactive retention to exceed a 60% save rate. Translate customer usage data into value narratives to reduce churn and influence the product roadmap.
Own the end-to-end systems for generating and processing restaurant imagery and video at scale. Build style systems and evaluation loops to ensure high-quality, brand-appropriate visual outputs.
Lead a team of Customer Success Managers to manage high-ARR, multi-location restaurant groups and franchises. Focus on driving retention, expansion, and measurable business outcomes through strategic partnerships and high-touch customer experiences.
Manage a portfolio of POS customers to drive adoption and retention of the Core Online Ordering platform and Point of Sale system. Conduct value reviews and coach customers on growth strategies to ensure measurable business ROI.
Build and scale an autonomous operating system for restaurants focusing on ordering, fulfillment, and POS integrations. Lead the development of mission-critical backend systems to reduce churn and improve operational efficiency for local business owners.
Build and own autonomous restaurant operations software that manages ordering, fulfillment, and kitchen workflows. Innovate new interaction models to reduce manual intervention for restaurant owners and improve guest experiences.
Lead the end-to-end development of reporting and analytics tools, focusing on both historical performance tracking and AI-driven predictive insights. Define the scalable data foundation across the restaurant business to drive customer retention and growth.
Lead compliance efforts and vulnerability management to secure the company's systems and unlock business capabilities. Advise senior leadership on security risks and collaborate cross-functionally to build secure systems.
Shape product direction and own the end-to-end design process from exploration to production. Create scalable, AI-powered experiences and advance the company's design systems and quality standards.
Senior Software Engineer, Identity and Access Management
Owner.com
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Full Time
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2 months ago
Owner.com
Design and build the foundational authentication and authorization systems that power the entire platform. Own critical infrastructure including login, session management, and service-to-service auth while improving reliability and security controls.
Senior Software Engineer, Identity and Access Management
Owner.com
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Full Time
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2 months ago
Owner.com
Design and improve the authentication and authorization systems that power the platform's product surfaces. Own critical identity infrastructure including login, session management, and service-to-service authentication.
Lead the Customer Success Management function to drive retention, expansion, and customer advocacy for small business owners. You will build a proactive, AI-augmented lifecycle model and collaborate cross-functionally to improve the end-to-end customer journey.
Lead the full-cycle recruiting process to scale engineering teams, from initial kickoff to offer. Partner with hiring managers to define talent needs and execute creative sourcing strategies to attract top-tier technical talent.
Lead a customer success team to drive growth, retention, and maximize the adoption of online ordering and marketing platforms. Focus on reducing customer churn and increasing customer lifetime value through proactive monitoring and strategic relationship building.
Lead the development of the shared @owner/ui component library and drive the cross-platform UI strategy for the Quick Service POS team. Collaborate across the organization to establish design primitives and standards that reduce UX drift and maintenance overhead.
You will own agent surfaces end-to-end, from LLM integration and tool design to backend orchestration and conversational UI. Additionally, you will contribute to the shared agent platform and define technical direction for future agentic features.
You will own the end-to-end launch experience, building product surfaces and automation to guide restaurant owners from initial sign-up to full platform adoption. You will partner with AI and app teams to integrate AI-powered features that increase self-serve ARR and reduce manual setup effort.
You will own agent surfaces end-to-end, from LLM integration and tool design to backend orchestration and conversational UI. Additionally, you will contribute to the shared agent platform and help define the technical direction for agent architecture and model strategy.
The Account Executive will manage the full sales cycle by building a strong pipeline and advising restaurant owners on product value. They will collaborate with the onboarding team to ensure a seamless client launch while consistently meeting or exceeding sales quotas.
The Senior Martech Engineer will own the technical backbone of the Go-To-Market marketing stack, focusing on designing and building tracking infrastructure, data models for the CDP/CRM, and automation systems for personalized marketing at scale. Key duties include managing tag implementation, owning the Hightouch data model, building data pipelines, and evolving marketing workflows using AI capabilities.
The engineer will build new products and features from conception to shipping, taking full ownership to ensure high-quality, modular, and maintainable code across the system. They will also shape product direction through user interaction and collaborate on roadmaps while providing technical guidance to peers.
The specialist will be the first contact for new partners, ensuring alignment on expectations for a high-quality mobile app and website launch by managing a portfolio of partners through the onboarding journey. Key duties include advocating for restaurant owners, coaching them on best practices, improving internal processes, and providing product feedback to engineering.
Staff Product Designers will shape product direction by partnering closely with engineering, product, and leadership, owning design work end-to-end from exploration through production. They will design scalable experiences across the customer journey, including AI features, and contribute to advancing design systems and quality standards.
This role will shape the product roadmap by establishing metrics, driving experimentation, and designing KPIs in close collaboration with Product Managers. The analyst will also act as a strategic driver to identify business gaps and opportunities, creating meaningful business impact.
This role drives customer retention and growth by uncovering high-impact opportunities and collaborating across the business to execute on them. The analyst will also build data products and tools to power retention improvements and support strategic decision-making for Customer Success.
