The Senior Implementation Specialist leads a portfolio of projects, guiding restaurant brands through the adoption of Olo's digital ordering and engagement solutions. They act as a subject matter expert, collaborating with cross-functional teams to ensure successful project execution and customer satisfaction.
You will develop and maintain features for the BrandX dashboard, internal admin applications, and billing systems while collaborating with global engineering teams. Additionally, you will participate in code reviews, troubleshoot production issues, and contribute to the team's delivery pipeline using AI-assisted coding tools.
The Senior Customer Support Specialist will resolve complex technical tickets and provide mentorship to newer team members. They will also advocate for product and operational improvements by identifying recurring customer issues and collaborating with internal teams.
You will lead the development of next-gen features for the Olo app while mentoring junior engineers and maintaining high-quality, scalable codebases. Additionally, you will collaborate with product stakeholders and participate in on-call duties to ensure the reliability of production services.
You will contribute to the development of the Olo mobile app by writing clean, maintainable code and collaborating with product teams to refine requirements. Additionally, you will participate in troubleshooting, deployment, and monitoring of services to ensure high-quality software delivery.
You will contribute to the development of the Olo Android app by building features, fixing bugs, and collaborating with the product team. Additionally, you will participate in code reviews, deployment monitoring, and on-call duties to ensure high-quality software delivery.
You will lead the development of next-gen features for the Olo app while mentoring junior engineers and maintaining high-quality, scalable codebases. Additionally, you will collaborate with product stakeholders and participate in on-call duties to ensure system reliability and performance.
You will maintain scalable, high-quality components and services while contributing to technical decision-making and system architecture. Additionally, you will collaborate with cross-functional teams to translate customer needs into technical solutions and ensure system performance.
Develop and maintain business-critical APIs and services for Olo's core ordering platform, including baskets, checkout, and promotions. Collaborate with the team to improve platform reliability, scalability, and code quality while utilizing AI coding agents.
Lead the design and architecture of critical platform services including baskets, orders, and checkout to ensure scalability and reliability. Provide technical leadership and mentorship to engineers while collaborating with stakeholders to align technical decisions with business objectives.
Develop and maintain high-performance systems for managing and publishing billions of menu records within a distributed infrastructure. Collaborate with Product teams to refine requirements and ensure the delivery of clean, maintainable code through peer reviews and AI-assisted workflows.
You will lead the development of merchant solutions within the Olo Pay product, focusing on transaction flows, reconciliation, and reporting. Additionally, you will mentor junior engineers, manage technical debt, and ensure the scalability and reliability of distributed systems.
The Senior Security Engineer will lead detection and response capabilities, manage security incidents, and mentor junior team members. They will also collaborate on cross-functional projects to implement security best practices and optimize security tools.
