Provide first-level technical support by managing incoming calls, emails, and alerts while documenting incidents in the ITSM tool. Monitor critical infrastructure and escalate complex issues to higher-level support teams to ensure SLA compliance.
Netrix Global
20 Remote Job Openings at Netrix Global
Responsible for maintaining and administering client computer networks, including hardware, software, and security measures. Duties include performing disaster recovery, monitoring network performance, and resolving system issues for users.
The role involves designing user-centered digital experiences, creating high-fidelity mockups and prototypes, and collaborating with engineering teams to optimize enterprise applications. Additionally, the designer will maintain backend services and RESTful APIs to ensure seamless integration with frontend interfaces.
Responsible for maintaining and administering client computer networks, including hardware, software, and security measures. Duties include performing disaster recovery, troubleshooting system problems, and monitoring network performance.
Execute predefined SQL scripts and manage data provisioning, decommissioning, and cleanup operations. Support Azure Data Services document loads and handle report deployments and user access requests.
Responsible for maintaining and administering client computer networks, including hardware, software, and security measures. Duties include performing disaster recovery, monitoring network performance, and resolving technical issues for users.
Manage and troubleshoot IT infrastructure including Windows Servers, virtualization, and cloud environments for Netrix and its customers. Serve as a technical escalation point for the TOC/NOC and Service Desk while maintaining accurate technical documentation.
Act as a subject matter expert for Jamf Pro and Intune to design and operate Windows and macOS lifecycle management at scale. Ensure device compliance, security posture, and seamless integration between endpoint management platforms.
Manage the end-to-end patching lifecycle and compliance for Windows and macOS environments to reduce vulnerability exposure. Act as a technical owner for customers to drive remediation outcomes and perform routine system health checks.
Provide first-level technical support by managing incoming calls, emails, and alerts while documenting incidents in the ITSM tool. Ensure fast problem resolution by escalating cases to higher-level support and maintaining accurate knowledge base documentation.
Manage the end-to-end patching lifecycle and compliance for Windows and macOS environments across servers and workstations. Act as a customer-facing technical owner to drive remediation outcomes and maintain system health checks within defined SLAs.
Act as a subject matter expert for Jamf Pro and Intune to design and operate Windows and macOS lifecycle management at scale. Ensure device compliance, security posture, and seamless integration between endpoint management platforms.
Provide first-level technical support by managing customer calls, emails, and system alerts through an ITSM tool. Responsible for documenting incidents, escalating cases, and collaborating with vendors and internal engineers to ensure fast problem resolution.
Lead the design and evolution of scalable full-stack architectures for enterprise-grade applications using Angular and .NET. You will optimize application performance, implement secure authentication models, and lead modernization initiatives for legacy platforms.
Drive the full sales lifecycle to generate new business across Managed IT, Cloud, and Cybersecurity portfolios for mid-market and enterprise organizations. Build trusted relationships with C-level executives and collaborate with technical teams to develop tailored digital transformation solutions.
Lead the design and evolution of scalable frontend architectures and microfrontend ecosystems using Module Federation. Develop complex user interfaces with React and TypeScript while optimizing application performance and modernizing legacy platforms.
Defend client environments and internal infrastructure by managing security incidents end-to-end within a 24/7 SOC. Lead investigations, perform root cause analysis, and enhance SIEM detection logic and security automation.
Design, deploy, and maintain virtualized infrastructure platforms while troubleshooting performance and capacity issues. Collaborate with internal teams on migrations and ensure the reliability and security of cloud services.
The engineer will be responsible for designing, implementing, and managing security solutions specifically on AWS to protect infrastructure and data against threats and vulnerabilities. This includes developing security policies, monitoring incidents, configuring AWS security services, and conducting risk assessments.
The Data Engineer will be responsible for identifying, creating, and preparing data for modern Data solutions and AI, which includes designing ETLs/ELTs for data transformations and building Data Lake architectures. They will also manage Data Cloud services, security, governance, and analyze data for Machine Learning workloads.
