The Project Manager is responsible for managing the onboarding and startup of managed services for new and existing clients according to Statements of Work. They lead cross-functional teams to ensure timely service delivery, revenue realization, and high-quality customer experiences.
Lead client discovery sessions to analyze business processes and design low-code solutions using the Microsoft Power Platform ecosystem. Build and deploy Copilot Studio agents, Power Apps, and automated workflows while ensuring proper governance and security practices.
The developer will build secure enterprise web experiences, backend APIs, and cloud-hosted applications using C#/.NET and React. They will also participate in client discovery, translate requirements into technical designs, and support CI/CD and production troubleshooting.
Design and deliver secure, grounded AI solutions and agents for enterprise customers using Azure AI services. Facilitate client workshops and translate business challenges into testable AI use cases and production-ready implementations.
The DevOps Engineer will design, automate, and operate reliable delivery environments across Azure cloud and on-premises infrastructure. They are responsible for building CI/CD pipelines, managing cloud resources, and ensuring production readiness for application and AI workloads.
Lead migration discovery and execution activities across SharePoint and Microsoft 365 environments using tools like AvePoint and ShareGate. Develop and deploy custom solutions using SPFx, Power Apps, and Power Automate to extend SharePoint functionality and operational workflows.
The engineer will be responsible for maintaining and administering client computer networks, including hardware, software, and security configurations. They will also perform disaster recovery operations, monitor network performance, and troubleshoot system issues to ensure optimal functionality.
You will act as a senior member of the SOC, managing security incidents end-to-end and performing root cause analysis. Additionally, you will contribute to threat hunting, process optimization, and the development of security automation initiatives.
The Business Analyst will own reporting and analytics for the Netrix Global Service Desk, transforming complex data into automated Power BI solutions. They will partner with service delivery teams to provide actionable insights, SLA governance, and operational reporting for both internal and customer-facing stakeholders.
The Security Analyst is responsible for monitoring, triaging, and investigating security events across network, endpoint, and cloud environments using Elastic SIEM. They will also support incident response efforts, develop detection rules, and communicate threat findings to stakeholders.
Design, implement, and support Microsoft Azure cloud solutions with a focus on cloud-native platforms and infrastructure automation. Collaborate with cross-functional teams to deliver production-ready environments while managing security, governance, and modernization initiatives.
Provide timely tier one technical support to clients via phone and email while managing incident queues and ticket escalations. Perform troubleshooting, maintain system security, and document solutions within the knowledge base to ensure high customer satisfaction.
The Senior Network Engineer will serve as a Tier 3 technical escalation resource and service-delivery lead for managed-network clients. Responsibilities include resolving complex network issues, designing scalable solutions, and driving service improvements through proactive engineering and stakeholder communication.
The Business Development Representative will drive revenue and market share by selling technological solutions and consulting services to enterprise accounts. They are responsible for managing the full sales cycle, from lead generation and stakeholder mapping to proposal creation and contract closure.
You will design, develop, and implement comprehensive fullstack solutions while collaborating with multidisciplinary teams. Additionally, you will serve as a key communicator between developers and AI system teams to ensure application quality and performance.
Design, build, and optimize data workflows for Machine Learning and GenAI solutions in cloud environments. Manage and maintain AI systems while ensuring seamless integration and performance monitoring.
You will be responsible for planning, implementing, and managing the overall security strategy for managed customers while handling incidents and driving them to resolution. Additionally, you will maintain and improve security technologies, perform vulnerability scanning, and contribute to the defensive capabilities of the SOC.
Provide timely and accurate tier one technical support to clients via calls, emails, and instant messaging while documenting incidents in the ITSM system. Manage incident queues, perform troubleshooting, and escalate complex issues to ensure timely resolution and customer satisfaction.
